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, Table of contents br br
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
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Skills
1. Theory-Based Perspectives and Contemporary Dynamics br br br br
2. Professional Guides for Nursing Communicationbr br br br
3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication br
8. Therapeutic Communication in Groups br br br
PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships br br
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families br br
13. Resolving Conflicts Between Nurse and Client br br br br br
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Dise
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ase Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching br br br
16. Empowerment-Oriented Communication Strategies to Reduce Stress br br br br br
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits br br br br br
18. Communicating with Children br br
19. Communicating with Older Adults br br br
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,20. Communicating with Clients in Crisis br br br br
21. Communicating with Clients and Families at End of Life br br br br br br br br
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals br br br br
24. Communicating for Continuity of Care br br br br
25. Documentation in an Electronic Era br br br br
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPL
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E CHOICE br
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following c
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haracteristics of nursing except br br br
a. historically nursing is as old as mankind. br br br br br br
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A br br
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to c
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are of the sick and later in the home by female caregivers with no formal education, nursing was not identi
br br br br br br br br br br br br br br br br br br br
fiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on Nursin
br br br br br br br br br br br br br br br
g introduced the world to the functional roles of professional nursing and the need for formal education.
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DIF: Cognitive Level: Comprehension br br
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integrit
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y
Page | 3 br br
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection, was
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a. Abraham Maslow. br
b. Martha Rogers. br
c. Hildegard Peplau. br
d. Florence Nightingale. br
CORRECT ANSWER: D br br
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in preven
br br br br br br br br br br br br br br br
ting infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge br br
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Managemen
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t of Care
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3. Today, professional nursing education begins at the
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a. undergraduate level. br
b. graduate level. br
c. advanced practice level. br br
d. administrative level. br
CORRECT ANSWER: A br br
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses c
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hoosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are pr
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epared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: b r b r Cognitive Level: Comprehension br br
REF: p. 2 TOP: Step of the Nursing Process: All phases
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MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
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emphasizes its unique functional characteristics. The four key concepts that form the foundation for all nu
br br br br br br br br br br br br br br br
rsing theories are
br br
Page | 4 br br
br br
, Table of contents br br
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
br br br br br br br br br br
Skills
1. Theory-Based Perspectives and Contemporary Dynamics br br br br
2. Professional Guides for Nursing Communicationbr br br br
3. Clinical Judgment and Ethical Decision Making
br br br br br
4. Clarity and Safety in Communication
br br br br
PART II: Essential Communication Skills
br br br br
5. Developing Therapeutic Communication Skills
br br br
6. Variation in Communication Styles
br br br
7. Intercultural Communication br
8. Therapeutic Communication in Groups br br br
PART III: Therapeutic Interpersonal Relationship Skills
br br br br br
9. Self-Concept in Professional Interpersonal Relationships
br br br br
10. Developing Therapeutic Relationships br br
11. Bridges and Barriers in Therapeutic Relationships
br br br br br
12. Communicating with Families br br
13. Resolving Conflicts Between Nurse and Client br br br br br
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of Dise
br br br br br br br br br br br br br
ase Among Diverse Populations
br br br
14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
br br br br br br br br br br br
15. Health Teaching and Coaching br br br
16. Empowerment-Oriented Communication Strategies to Reduce Stress br br br br br
PART V: Accommodating Clients with Special Communication Needs
br br br br br br br
17. Communicating with Clients Experiencing Communication Deficits br br br br br
18. Communicating with Children br br
19. Communicating with Older Adults br br br
Page | 2
br br
,20. Communicating with Clients in Crisis br br br br
21. Communicating with Clients and Families at End of Life br br br br br br br br
PART VI: Collaborative and Professional Communication
br br br br br
22. Role Relationships and Interpersonal Communication
br br br br
23. Communicating with Other Health Professionals br br br br
24. Communicating for Continuity of Care br br br br
25. Documentation in an Electronic Era br br br br
26. Communication at the Point of Care: Application of e-Health Technologies
br br br br br br br br br
Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIPL
br br br br br br br br
E CHOICE br
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following c
br br br br br br br br br br br br br br br br br
haracteristics of nursing except br br br
a. historically nursing is as old as mankind. br br br br br br
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
br br br br br br br br br br br br br
c. nursing was later practiced in the home by female caregivers with no formal education.
br br br br br br br br br br br br br
d. nursing has always been identifiable as a distinct occupation.
br br br br br br br br
CORRECT ANSWER: A br br
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to c
br br br br br br br br br br br br br br br
are of the sick and later in the home by female caregivers with no formal education, nursing was not identi
br br br br br br br br br br br br br br br br br br br
fiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on Nursin
br br br br br br br br br br br br br br br
g introduced the world to the functional roles of professional nursing and the need for formal education.
br br br br br br br br br br br br br br br br
DIF: Cognitive Level: Comprehension br br
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integrit
br br br br br br br br br br br br br br br
y
Page | 3 br br
, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
br br br br br br br br br br br br br
quality care and used statistical data to document the need for handwashing in preventing infection, was
br br br br br br br br br br br br br br br
a. Abraham Maslow. br
b. Martha Rogers. br
c. Hildegard Peplau. br
d. Florence Nightingale. br
CORRECT ANSWER: D br br
An early advocate for high-
br br br br
quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in preven
br br br br br br br br br br br br br br br
ting infection marks her as the profession‘s first nurse researcher.
br br br br br br br br br
DIF: Cognitive Level: Knowledge br br
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Managemen
br br br br br br br br br br br br br br
t of Care
br br
3. Today, professional nursing education begins at the
br br br br br br
a. undergraduate level. br
b. graduate level. br
c. advanced practice level. br br
d. administrative level. br
CORRECT ANSWER: A br br
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses c
br br br br br br br br br br br br br br br
hoosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses are pr
br br br br br br br br br br br br br
epared to function as advanced practice nurse practitioners, administrators, and educators.
br br br br br br br br br br
DIF: b r b r Cognitive Level: Comprehension br br
REF: p. 2 TOP: Step of the Nursing Process: All phases
br br br br br br br br br br br
MSC: Client Needs: Management of Care
br br br br br
4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
br br br br br br br br br br br br
emphasizes its unique functional characteristics. The four key concepts that form the foundation for all nu
br br br br br br br br br br br br br br br
rsing theories are
br br
Page | 4 br br
