COB 300 Pargas Test 1 |60 Questions and Answers
Good Manager qualities - -Humble, help people succeed, Listen, celebrate success,
motivate, communicate
-Management is not - -an exact science, certainty, bossing people around, profit at
any cost
-What derails managers? - -interpersonal relationships
-What is STEAM? - -Skills, time, energy, attention, money
-Efficiency - -getting work done with a minimum of effort, expense, or waste
-Effectiveness - -accomplishing tasks on time and well done
-Four Functions of Management - -planning, organizing, leading, controlling
-Top Managers - -CEO, President, VP, CFO, responsible for the overall direction of
the company
-Middle Managers - -Regional manager, Plant managers, coordinate with top
mangagers
-First Line Managers - -Office manager, shift supervisor, have non-managers report
to them
-Team Leaders - -facilitate team activities
-Roles of Managers - -interpersonal, informational, decisional
-Interpersonal Manager Role - -figurehead, leader, liaison
-Informational Manager Roles - -monitor, disseminator, spokesperson
-Decisional Manager Roles - -entrepreneur, disturbance handler, resource allocator,
negotiator
-What do companies look for in managers? - -technical skills, human skills,
conceptual skills, motivation to manage
-Decentralization - -the degree to which decision making authority is given to the
employees closest to the problems, production, and clients
-Ethics - -a set of moral principles or values defining right and wrong
-magnitude of consequences - -total harm or benefit from an ethical decision
-Social Consensus - -agreement on whether behavior is good or bad
Good Manager qualities - -Humble, help people succeed, Listen, celebrate success,
motivate, communicate
-Management is not - -an exact science, certainty, bossing people around, profit at
any cost
-What derails managers? - -interpersonal relationships
-What is STEAM? - -Skills, time, energy, attention, money
-Efficiency - -getting work done with a minimum of effort, expense, or waste
-Effectiveness - -accomplishing tasks on time and well done
-Four Functions of Management - -planning, organizing, leading, controlling
-Top Managers - -CEO, President, VP, CFO, responsible for the overall direction of
the company
-Middle Managers - -Regional manager, Plant managers, coordinate with top
mangagers
-First Line Managers - -Office manager, shift supervisor, have non-managers report
to them
-Team Leaders - -facilitate team activities
-Roles of Managers - -interpersonal, informational, decisional
-Interpersonal Manager Role - -figurehead, leader, liaison
-Informational Manager Roles - -monitor, disseminator, spokesperson
-Decisional Manager Roles - -entrepreneur, disturbance handler, resource allocator,
negotiator
-What do companies look for in managers? - -technical skills, human skills,
conceptual skills, motivation to manage
-Decentralization - -the degree to which decision making authority is given to the
employees closest to the problems, production, and clients
-Ethics - -a set of moral principles or values defining right and wrong
-magnitude of consequences - -total harm or benefit from an ethical decision
-Social Consensus - -agreement on whether behavior is good or bad
