CERTIFIED BUILDING OFFICIAL MM MANAGEMENT
MODULE STUDY GUIDE WITH ALL CORRECT & 100%
VERIFIED ANSWERS|ALREADY GRADED A+
Regardless of the high degree of professionalism attained by members of the building department in
its conduct of things scientific and technical, it will be judged more critically on ____________.
Correct answer-its ability to relate to those they come in contact with
One attribute that a field inspector should possess is problem solving skills. Both the IBC and IRC
contain sections that allow for the approval of alternatives to gain code compliance. One of the best
tools available to an inspector in approving alternative materials and methods is _____________.
Correct answer-utilizing ICC Evaluation Service Reports
Holding pre-construction meetings with all stakeholders is an important part of a __________ in the
construction process and in achieving safe buildings. Correct answer-collaborative effort
One indication of poor time management on the part of an inspector is that the ___________.
Correct answer-inspector's efficiency is less than peers
When making ethical decisions, one measure consists of asking yourself how you feel inside about
the decision, i.e., Am I nervous? Am I losing sleep over this decision? Am I worried someone will find
out? This type of questioning is called ____________. Correct answer-the Butterfly test
Television, radio, newspapers and the internet all help shape ___________. Correct answer-public
opinion
Whose responsibility is it to acquaint the political body with the purpose of the building department
and the need to refrain from becoming involved in the daily operations of the building department?
Correct answer-the building official
Coordination between departments is often inadequate. _________ is a method that provides
solutions to a fractured process. Correct answer-The one-stop-shop process
What agency is charged with the marketing of the municipality and the recruitment of viable
companies that make up the tax base such as owners of commercial real estate? Correct answer-
The chamber of commerce
Performance measures and indicators are used to determine the __________ and __________ of the
staff's work activities. Correct answer-quality, quantity
The challenge in any department seems to be managing _________, such as personal appearance,
manners and communication skills. Correct answer-intangible qualities
Education of the general public in the need for and validity of codes is the greatest weapon against
________ the code enforcement process Correct answer-ignorance of
The best attitude for members of the building safety department to adopt when dealing with a
member of the public is _________. Correct answer-patience
, Code education begins at the highest levels of the organization through policies and __________ of
the building department, which may include public presentations to interested groups. Correct
answer-outreach efforts
CRM software systems are one of the most popular forms of receiving public feedback. What does
CRM stand for? Correct answer-Customer Relationship Management
One method of receiving feedback is working with local newspaper outlets to create a regular
_________ allowing the building official to respond to questions posed by the public Correct
answer-column
The building official is the _________ in charge of the building safety department. As such, they also
serve as the voice and face of the department. It is incumbent on the building official to attend
regular stakeholder association meetings such as the local home builders, building owners and
managers, AIA, etc., in order to receive feedback and have a positive flow of communication.
Correct answer-executive official
Authority for code enforcement is based on _________ granted by the U.S. Constitution. Correct
answer-police power
Building Permit Fees are considered to be a ________. Correct answer-regulatory fee
_________ are usually collected from developers and are used to pay for off-site improvements such
as constructing new arterial roads, extending sewers and storm drainage lines, etc., serving the new
development. Correct answer-Impact fees
The line-item budget collects and reports information on _________ used in the production of
government goods and services Correct answer-resources
One of the first steps to take during the preparation phase of a budget cycle is: Correct answer-
Develop a budget calendar.
_________ generally stipulates a date by which the city or county manager must submit a proposed
budget. Correct answer-Home rule charter
Equipment replacement and building improvements are usually funded from _________. Correct
answer-reserve funds
Performance management, which integrates performance measures into the day-to-day operations
of a program or department usually begins with the development of ___________. Correct
answer-a strategic plan
Accounting information is much more standardized due to __________ as adopted by the
Governmental Accounting Standards Board. Correct answer-generally accepted accounting
principles
In a budget, there are two types of accounts: _________ and _________. Correct answer-
estimated revenues and appropriations
Every financial transaction is recorded into an account then aggregated into _________ reports.
Correct answer-interim financial
MODULE STUDY GUIDE WITH ALL CORRECT & 100%
VERIFIED ANSWERS|ALREADY GRADED A+
Regardless of the high degree of professionalism attained by members of the building department in
its conduct of things scientific and technical, it will be judged more critically on ____________.
Correct answer-its ability to relate to those they come in contact with
One attribute that a field inspector should possess is problem solving skills. Both the IBC and IRC
contain sections that allow for the approval of alternatives to gain code compliance. One of the best
tools available to an inspector in approving alternative materials and methods is _____________.
Correct answer-utilizing ICC Evaluation Service Reports
Holding pre-construction meetings with all stakeholders is an important part of a __________ in the
construction process and in achieving safe buildings. Correct answer-collaborative effort
One indication of poor time management on the part of an inspector is that the ___________.
Correct answer-inspector's efficiency is less than peers
When making ethical decisions, one measure consists of asking yourself how you feel inside about
the decision, i.e., Am I nervous? Am I losing sleep over this decision? Am I worried someone will find
out? This type of questioning is called ____________. Correct answer-the Butterfly test
Television, radio, newspapers and the internet all help shape ___________. Correct answer-public
opinion
Whose responsibility is it to acquaint the political body with the purpose of the building department
and the need to refrain from becoming involved in the daily operations of the building department?
Correct answer-the building official
Coordination between departments is often inadequate. _________ is a method that provides
solutions to a fractured process. Correct answer-The one-stop-shop process
What agency is charged with the marketing of the municipality and the recruitment of viable
companies that make up the tax base such as owners of commercial real estate? Correct answer-
The chamber of commerce
Performance measures and indicators are used to determine the __________ and __________ of the
staff's work activities. Correct answer-quality, quantity
The challenge in any department seems to be managing _________, such as personal appearance,
manners and communication skills. Correct answer-intangible qualities
Education of the general public in the need for and validity of codes is the greatest weapon against
________ the code enforcement process Correct answer-ignorance of
The best attitude for members of the building safety department to adopt when dealing with a
member of the public is _________. Correct answer-patience
, Code education begins at the highest levels of the organization through policies and __________ of
the building department, which may include public presentations to interested groups. Correct
answer-outreach efforts
CRM software systems are one of the most popular forms of receiving public feedback. What does
CRM stand for? Correct answer-Customer Relationship Management
One method of receiving feedback is working with local newspaper outlets to create a regular
_________ allowing the building official to respond to questions posed by the public Correct
answer-column
The building official is the _________ in charge of the building safety department. As such, they also
serve as the voice and face of the department. It is incumbent on the building official to attend
regular stakeholder association meetings such as the local home builders, building owners and
managers, AIA, etc., in order to receive feedback and have a positive flow of communication.
Correct answer-executive official
Authority for code enforcement is based on _________ granted by the U.S. Constitution. Correct
answer-police power
Building Permit Fees are considered to be a ________. Correct answer-regulatory fee
_________ are usually collected from developers and are used to pay for off-site improvements such
as constructing new arterial roads, extending sewers and storm drainage lines, etc., serving the new
development. Correct answer-Impact fees
The line-item budget collects and reports information on _________ used in the production of
government goods and services Correct answer-resources
One of the first steps to take during the preparation phase of a budget cycle is: Correct answer-
Develop a budget calendar.
_________ generally stipulates a date by which the city or county manager must submit a proposed
budget. Correct answer-Home rule charter
Equipment replacement and building improvements are usually funded from _________. Correct
answer-reserve funds
Performance management, which integrates performance measures into the day-to-day operations
of a program or department usually begins with the development of ___________. Correct
answer-a strategic plan
Accounting information is much more standardized due to __________ as adopted by the
Governmental Accounting Standards Board. Correct answer-generally accepted accounting
principles
In a budget, there are two types of accounts: _________ and _________. Correct answer-
estimated revenues and appropriations
Every financial transaction is recorded into an account then aggregated into _________ reports.
Correct answer-interim financial
