LEVEL 3 - FACILITY MANAGEMENT |176
QUESTIONS | WITH COMPLETE
ANSWERS!!
1 of 176
Term
How should the PGA general manager utilize the principle of
significant work when directing the merchandiser to conduct spot audits
due to high shrinkage in golf club equipment?
Give this one a try later!
Emphasize routine tasks and Focus on personal goals and
procedures achievements
, Highlight the efficiency of the Communicate the importance
process to the operation
Don't know?
2 of 176
Term
When should a manager address performance gaps if an issue arises
regarding a performer's work?
Give this one a try later!
If a gap arises, address If a gap arises, document the issue
the gap as soon as for future reference.
possible.
If a gap arises, wait until the next If a gap arises, ignore the issue
scheduled review. until it resolves on its own.
Don't know?
3 of 176
Term
What is the first action step used during reinforced problem solving?
Give this one a try later!
, Delegate the problem to the team Schedule a follow-up meeting
Set up discussion that
Implement immediate changes the
problem is not
resolved.
Don't know?
4 of 176
Term
The PGA General Manager conducts the annual board meeting to
review survey
results, which include increased tournament satisfaction. How should
the principle of feedback be utilized?
Give this one a try later!
Follow up process Identify the degree of discretion
Freedom to determine how to best Giving recognition for
complete the task accomplishments
Don't know?
5 of 176
Term
, Placing incoming items behind older items is an example of which
food storage method?
Give this one a try later!
Significant work Timetable is shorter
Labor Pro forma First in, first out
Don't know?
6 of 176
Term
How can a snack bar selling inexpensive hotdogs affect the
experience at a course?
Give this one a try later!
Indicates the pricing strategy of Suggests the level of quality at
the facility the facility
Suggests the variety of Reflects the cleanliness of the
activities offered course
Don't know?
7 of 176
QUESTIONS | WITH COMPLETE
ANSWERS!!
1 of 176
Term
How should the PGA general manager utilize the principle of
significant work when directing the merchandiser to conduct spot audits
due to high shrinkage in golf club equipment?
Give this one a try later!
Emphasize routine tasks and Focus on personal goals and
procedures achievements
, Highlight the efficiency of the Communicate the importance
process to the operation
Don't know?
2 of 176
Term
When should a manager address performance gaps if an issue arises
regarding a performer's work?
Give this one a try later!
If a gap arises, address If a gap arises, document the issue
the gap as soon as for future reference.
possible.
If a gap arises, wait until the next If a gap arises, ignore the issue
scheduled review. until it resolves on its own.
Don't know?
3 of 176
Term
What is the first action step used during reinforced problem solving?
Give this one a try later!
, Delegate the problem to the team Schedule a follow-up meeting
Set up discussion that
Implement immediate changes the
problem is not
resolved.
Don't know?
4 of 176
Term
The PGA General Manager conducts the annual board meeting to
review survey
results, which include increased tournament satisfaction. How should
the principle of feedback be utilized?
Give this one a try later!
Follow up process Identify the degree of discretion
Freedom to determine how to best Giving recognition for
complete the task accomplishments
Don't know?
5 of 176
Term
, Placing incoming items behind older items is an example of which
food storage method?
Give this one a try later!
Significant work Timetable is shorter
Labor Pro forma First in, first out
Don't know?
6 of 176
Term
How can a snack bar selling inexpensive hotdogs affect the
experience at a course?
Give this one a try later!
Indicates the pricing strategy of Suggests the level of quality at
the facility the facility
Suggests the variety of Reflects the cleanliness of the
activities offered course
Don't know?
7 of 176
