CEFP Practice Exam questions and answers
with solutions
desired level of maintenance - ANSWER prior to scheduling work
priorities must be set after assigning standards regarding the
Use Proper Equipment - ANSWER a major way to dramatically reduce the
labor required for grounds maintenance procedures is to
20% - ANSWER what is the ideal percentage of staffing desired for a
project and relief crew
the materials amounts exceed certain threshold limits - ANSWER the
presence of some materials can require continuous reporting if
polychlorinated biphenyls - ANSWER what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
custodial services - ANSWER a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be
directed
,execute an auditing/bench marking exercise to determine the current
level of service - ANSWER several complaints have been received from
faculty deans regarding the cleanliness in their areas. what is the most
effective systemic course of action
evaluate and rank projects - ANSWER a campus has been updating its
facility renewal program. what is the final step in the process
they have the same powers and limitations of an ordinary citizen -
ANSWER in law violation situations, which statement is true for non
commissioned security officers
know and understand the needs of the customer - ANSWER what goal
should an educational facilities professional set for employees to
improve customer service
Facilities Condition Index= - ANSWER Deferred Maintenance Backlog
divided by Cost Replacement Value
Cost Replacement Value= - ANSWER Gross Square Foot x Replacement
Cost
Building Renewal - ANSWER
Total Cost of Ownership (TCO) - ANSWER
,what is the best method for assessing the current facilities management
culture on campus - ANSWER conduct a culture climate survey
what is the best method for assessing current customer satisfaction -
ANSWER conduct a customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest
and most immediate benefit to access your organization - ANSWER fmep
facilities management evaluation program
expectations from the executive administration are high, with little
tolerance for a slow approach. which statement supports these desires -
ANSWER set expectations and require results
what is the most effective method for dealing with your facilities
management direct reports - ANSWER begin to build trust and seek
advice while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities
management with the data necessary to begin the journey for
continuous improvement - ANSWER participate in a comprehensive
facilities performance indicators fpi survey and report for bench marki ng
the data
the educational sector represents - ANSWER -over 4,000 colleges and
universities in the united states
-nearly 18 million students
, -a 300 billion enterprise
educational facilities statistics indicate that - ANSWER the median age of
a building is between 40 and 45 years old
the best method of dealing with declining resources in educational
facilities is to - ANSWER develop long term strategies incorporating total
cost of ownership principles
managing the impact of changing technologies requires - ANSWER
gathering and analyzing data to make solid and consistent business
decisions
change management begins with identifying the need to change the
organization and - ANSWER having the willingness to honestly examine
every aspect of the organization
implementing change within educational facilities is often difficult but
not impossible . according to w edwards deming, quality leadership
starts with the customer and a focus on - ANSWER management by
results and obsession with quality
business process improvement (bpi) is a systematic approach to help
organizations optimize their underlying processes and to achieve
efficient results best by - ANSWER -defining the organizations strategic
goals and purposes
-determining the organizations customers
with solutions
desired level of maintenance - ANSWER prior to scheduling work
priorities must be set after assigning standards regarding the
Use Proper Equipment - ANSWER a major way to dramatically reduce the
labor required for grounds maintenance procedures is to
20% - ANSWER what is the ideal percentage of staffing desired for a
project and relief crew
the materials amounts exceed certain threshold limits - ANSWER the
presence of some materials can require continuous reporting if
polychlorinated biphenyls - ANSWER what commonly used insulating
material in transformers has been discontinued because it is a hazardous
material
custodial services - ANSWER a campus just completed construction of a
new 100,000 gross square feet classroom facility, but adequate plant
operations and maintenance funds are not received to keep the building
operating at requested levels. where should the majority of funds be
directed
,execute an auditing/bench marking exercise to determine the current
level of service - ANSWER several complaints have been received from
faculty deans regarding the cleanliness in their areas. what is the most
effective systemic course of action
evaluate and rank projects - ANSWER a campus has been updating its
facility renewal program. what is the final step in the process
they have the same powers and limitations of an ordinary citizen -
ANSWER in law violation situations, which statement is true for non
commissioned security officers
know and understand the needs of the customer - ANSWER what goal
should an educational facilities professional set for employees to
improve customer service
Facilities Condition Index= - ANSWER Deferred Maintenance Backlog
divided by Cost Replacement Value
Cost Replacement Value= - ANSWER Gross Square Foot x Replacement
Cost
Building Renewal - ANSWER
Total Cost of Ownership (TCO) - ANSWER
,what is the best method for assessing the current facilities management
culture on campus - ANSWER conduct a culture climate survey
what is the best method for assessing current customer satisfaction -
ANSWER conduct a customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest
and most immediate benefit to access your organization - ANSWER fmep
facilities management evaluation program
expectations from the executive administration are high, with little
tolerance for a slow approach. which statement supports these desires -
ANSWER set expectations and require results
what is the most effective method for dealing with your facilities
management direct reports - ANSWER begin to build trust and seek
advice while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities
management with the data necessary to begin the journey for
continuous improvement - ANSWER participate in a comprehensive
facilities performance indicators fpi survey and report for bench marki ng
the data
the educational sector represents - ANSWER -over 4,000 colleges and
universities in the united states
-nearly 18 million students
, -a 300 billion enterprise
educational facilities statistics indicate that - ANSWER the median age of
a building is between 40 and 45 years old
the best method of dealing with declining resources in educational
facilities is to - ANSWER develop long term strategies incorporating total
cost of ownership principles
managing the impact of changing technologies requires - ANSWER
gathering and analyzing data to make solid and consistent business
decisions
change management begins with identifying the need to change the
organization and - ANSWER having the willingness to honestly examine
every aspect of the organization
implementing change within educational facilities is often difficult but
not impossible . according to w edwards deming, quality leadership
starts with the customer and a focus on - ANSWER management by
results and obsession with quality
business process improvement (bpi) is a systematic approach to help
organizations optimize their underlying processes and to achieve
efficient results best by - ANSWER -defining the organizations strategic
goals and purposes
-determining the organizations customers
