JetBlue Operational Procedures Validation
Study Guide UPDATED ACTUAL Exam
Questions and CORRECT Answers
1. _______________ has (have) the authority to cancel a flight if, in their opinion, the flight
cannot operate safely as planned or released. - CORRECT ANSWER - Both the Captain and
the Dispatcher
2. System Operations is composed of: - CORRECT ANSWER - Dispatch, Maintenance
Control, Crew Scheduling, Blue Watch
3. Safety is our first consideration in setting forth procedures, designing training programs and
managing our operations. Customers must also "feel safe" in our hands. Items that contribute to
feeling safe are: - CORRECT ANSWER - a) General demeanor of our people b) Cleanliness
of our aircraft and equipment c) Professional behavior d) All of the above
4. The Captain has authority over the assigned Flight Crewmembers (both Flight Deck &
Inflight) from: - CORRECT ANSWER - The time they report for duty until the termination of
the flight
5. Crewmembers are encouraged to bring forward to the Captain's attention any instructions that
conflict with company procedures, however, if the Captain's instructions still stand, the
crewmember ___________ follow these instructions. - CORRECT ANSWER - should
6. The Dispatcher is responsible for: - CORRECT ANSWER - a) Providing the Captain with
any information or condition, in the air or on the ground which may affect the safety of flight b)
Determining NOTAM & MEL status, and prepare a release when satisfied the conditions permit
c) Coordinating with Station Operations, System Operations, and Maintenance Control d) All of
the above
7. Captains and Dispatchers are granted emergency authority to take action necessary to protect
the safety of a flight, including disregarding regulatory guidance or policies and deviation from
prescribed operational procedures and methods and weather minimums if needed. As Captain are
,you expected to wait until a situation becomes critical before exercising your emergency
authority? - CORRECT ANSWER - No, you should use your emergency authority whenever
all the available information at the time leads to a conclusion that actions under that authority
would be the right thing to do.
8. A Captain or Dispatcher exercising emergency authority will submit a Flight Crew Irregularity
Report within ____ of the incident. - CORRECT ANSWER - 24 hours
9. Aircraft limitations will be respected and followed. However,____________. - CORRECT
ANSWER - This does not limit the Captain's Emergency Authority
10. Each manual holder is required to keep the FOM up to date at all times. This is done
electronically every time the pilot opens the _________application with an internet connection
available. - CORRECT ANSWER - Comply 365
11. Information Notices are sent by e-mail and are tracked by Technical Publications to verify
the Information Notice is sent and received. This is verified by: - CORRECT ANSWER -
Comply 365
12. The Operations Specifications provide both authorizations and limitations. What manual or
manuals are used by JetBlue pilots in order to comply with FARs and with the Operation
Specifications? - CORRECT ANSWER - FOM and applicable FCOM
13. JetBlue will not use any Aircraft Data, or information developed from Aircraft Data, to take
disciplinary action towards a JetBlue pilot, except in cases of _________________. - CORRECT
ANSWER - Substance abuse, controlled substances, alcohol, criminal activity, or intentional
falsification
14. JetBlue's Safety culture embraces critical safety programs in order to provide continuous
learning and improvement. These programs include: - CORRECT ANSWER - JetBlue Event
Management System (JEMS), Aviation Safety Action Program (ASAP), and Flight Operational
Quality Assurance (FOQA)
, 15. Company use of aircraft data will be used only for the following safety and or operational
efficiency purposes. - CORRECT ANSWER - a) Safety Investigations b) Flight Operational
Quality Assurance (FOQA) c) Operational Efficiency and reliability d) All of the above
16. ACARS Delay, Delay Update, Diversion, and Disturbance messages should be sent
__________. - CORRECT ANSWER - On a workload-permitting basis - as the lowest
priority of the "aviate, navigate, communicate" tasks
17. For Corporate Security and employee protection is it true that all external communication
with System Operations and Crew Services is recorded? - CORRECT ANSWER - Yes
18. A delay report should be sent via ACARS when the crew experiences a delay that will result
in an ETA of more than __ past the original planned arrival. - CORRECT ANSWER - 15
minutes
19. Once holding is issued enroute, the flight crew should notify dispatch by using the ACARS
Delay Report page. Information that must be included on this page is: - CORRECT
ANSWER - a) Flight, Origination, destination b) Total FOB in hours and minutes c) EFC time
in UTC, holding fix d) All of the above
20. If thunderstorm activity in the terminal area is such that recommended thunderstorm
clearance cannot be maintained, the Captain will consider: - CORRECT ANSWER - a)
Detouring around the area and landing at an alternate if airborne b) Holding at the gate or
delaying takeoff if not airborne c) Both of the above
21. If the safety of flight is in question, a pilot may continue a flight toward the destination only
if, in the opinion of the Captain, there is: - CORRECT ANSWER - No safer alternative
22. Reroutes given by ATC prior to take-off require an adjustment to the MOT. - CORRECT
ANSWER - True
Study Guide UPDATED ACTUAL Exam
Questions and CORRECT Answers
1. _______________ has (have) the authority to cancel a flight if, in their opinion, the flight
cannot operate safely as planned or released. - CORRECT ANSWER - Both the Captain and
the Dispatcher
2. System Operations is composed of: - CORRECT ANSWER - Dispatch, Maintenance
Control, Crew Scheduling, Blue Watch
3. Safety is our first consideration in setting forth procedures, designing training programs and
managing our operations. Customers must also "feel safe" in our hands. Items that contribute to
feeling safe are: - CORRECT ANSWER - a) General demeanor of our people b) Cleanliness
of our aircraft and equipment c) Professional behavior d) All of the above
4. The Captain has authority over the assigned Flight Crewmembers (both Flight Deck &
Inflight) from: - CORRECT ANSWER - The time they report for duty until the termination of
the flight
5. Crewmembers are encouraged to bring forward to the Captain's attention any instructions that
conflict with company procedures, however, if the Captain's instructions still stand, the
crewmember ___________ follow these instructions. - CORRECT ANSWER - should
6. The Dispatcher is responsible for: - CORRECT ANSWER - a) Providing the Captain with
any information or condition, in the air or on the ground which may affect the safety of flight b)
Determining NOTAM & MEL status, and prepare a release when satisfied the conditions permit
c) Coordinating with Station Operations, System Operations, and Maintenance Control d) All of
the above
7. Captains and Dispatchers are granted emergency authority to take action necessary to protect
the safety of a flight, including disregarding regulatory guidance or policies and deviation from
prescribed operational procedures and methods and weather minimums if needed. As Captain are
,you expected to wait until a situation becomes critical before exercising your emergency
authority? - CORRECT ANSWER - No, you should use your emergency authority whenever
all the available information at the time leads to a conclusion that actions under that authority
would be the right thing to do.
8. A Captain or Dispatcher exercising emergency authority will submit a Flight Crew Irregularity
Report within ____ of the incident. - CORRECT ANSWER - 24 hours
9. Aircraft limitations will be respected and followed. However,____________. - CORRECT
ANSWER - This does not limit the Captain's Emergency Authority
10. Each manual holder is required to keep the FOM up to date at all times. This is done
electronically every time the pilot opens the _________application with an internet connection
available. - CORRECT ANSWER - Comply 365
11. Information Notices are sent by e-mail and are tracked by Technical Publications to verify
the Information Notice is sent and received. This is verified by: - CORRECT ANSWER -
Comply 365
12. The Operations Specifications provide both authorizations and limitations. What manual or
manuals are used by JetBlue pilots in order to comply with FARs and with the Operation
Specifications? - CORRECT ANSWER - FOM and applicable FCOM
13. JetBlue will not use any Aircraft Data, or information developed from Aircraft Data, to take
disciplinary action towards a JetBlue pilot, except in cases of _________________. - CORRECT
ANSWER - Substance abuse, controlled substances, alcohol, criminal activity, or intentional
falsification
14. JetBlue's Safety culture embraces critical safety programs in order to provide continuous
learning and improvement. These programs include: - CORRECT ANSWER - JetBlue Event
Management System (JEMS), Aviation Safety Action Program (ASAP), and Flight Operational
Quality Assurance (FOQA)
, 15. Company use of aircraft data will be used only for the following safety and or operational
efficiency purposes. - CORRECT ANSWER - a) Safety Investigations b) Flight Operational
Quality Assurance (FOQA) c) Operational Efficiency and reliability d) All of the above
16. ACARS Delay, Delay Update, Diversion, and Disturbance messages should be sent
__________. - CORRECT ANSWER - On a workload-permitting basis - as the lowest
priority of the "aviate, navigate, communicate" tasks
17. For Corporate Security and employee protection is it true that all external communication
with System Operations and Crew Services is recorded? - CORRECT ANSWER - Yes
18. A delay report should be sent via ACARS when the crew experiences a delay that will result
in an ETA of more than __ past the original planned arrival. - CORRECT ANSWER - 15
minutes
19. Once holding is issued enroute, the flight crew should notify dispatch by using the ACARS
Delay Report page. Information that must be included on this page is: - CORRECT
ANSWER - a) Flight, Origination, destination b) Total FOB in hours and minutes c) EFC time
in UTC, holding fix d) All of the above
20. If thunderstorm activity in the terminal area is such that recommended thunderstorm
clearance cannot be maintained, the Captain will consider: - CORRECT ANSWER - a)
Detouring around the area and landing at an alternate if airborne b) Holding at the gate or
delaying takeoff if not airborne c) Both of the above
21. If the safety of flight is in question, a pilot may continue a flight toward the destination only
if, in the opinion of the Captain, there is: - CORRECT ANSWER - No safer alternative
22. Reroutes given by ATC prior to take-off require an adjustment to the MOT. - CORRECT
ANSWER - True
