REAL EXAM AND COMPLETE QUESTIONS AND ANSWERS | 100%
RATED CORRECT | 100% VERFIED | ALREADY GRADED A+
INTRAPERSONAL COMMUNICATION - (answer)Communication within an
individual (self-talk)
SMALL GROUP COMMUNICATION - (answer)Communication within a group
of people working towards a mutual goal.
S.O.L.E.R. - (answer)S- sit facing the patient
O- open posture
L- lean forwards the patient
E- eye contact
R- relax
"Do" for communication - (answer)Silence
Present reality
,Actively listen
Ask questions (SOLER)
Use open-ended questions
Summarize
Offer self
Touch
Set boundaries!
"Don't of communication - (answer)Ask irrelevant questions
Offering personal opinions
Stereotype
Give advice
Give false Reassurance/hope
Minimizing feelings
Change topic
Judge
,Offer sympathy
Ask why questions!
T or F: The following is a form of therapeutic communication:
If I were you, I would take the medication the doctor prescribed. - (answer)False
T or F: The following is a form of therapeutic communication:
Tell me what your concerns are regarding the procedure. - (answer)True
AIDET - (answer)A-Acknowledge
I-Introduce
D-Duration
E-Explanation
T-Thank you
, ISBAR - (answer)IDENTIFY
SITUATION
BACKGROUND
ASSESSMENT
RECOMMENDATION
Pre interaction, orientation, working, resolution (termination) - (answer)The phases
of communication between the nurse and a patient
Preinteraction - (answer)Phase of nurse/ patient interaction which happens prior to
meeting patient, gathering information about them (name, DOB
Orientation - (answer)When the nurse and the patient meet, get to know each other,
and learn to trust each other, nurse introducing themselves to patient