EMD Course Exam 2025 Questions and
Answers
what are some common misconceptions? - --Answer --1.callers are too
upset to provide accurate and useful responses to the EMD
2.medical expertise is unimportant, so why not use other public safety dispatchers?
3.medical advice provided over the telephone can't help patients and can be
dangerous
responsibilities of the EMD - --Answer --1. receives and processes calls for
EMS assistance
2.determines the nature and severity of medical incidents
3.coordinates and dispatches EMS resources
Differences between EMD and EMS - --Answer --1. EMD = advanced
form of dispatch
EMS= a system
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,2.EMD requires specific medical training
EMS=includes all aspects of medical services to the community
3.EMD serves as part of EMS system
EMS= includes call takers through rehabilitation of the patient
Resources of the EMS system - --Answer ---local police department
-fire department
-hospitals
-BLS
-ALS
-medevac
Tiers of the EMS system (4) - --Answer --1. First responders
2. Basic Life Support
3. Advanced life support
4. aeromedical services
difference between BLS and ALS - --Answer --BLS covers basic life saving
skills, ALS addresses advanced life support techniques
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
, Response modes (2) - --Answer --1. "cold response"- no lights no sirens
2. "hot response"- lights and sirens
Liability - --Answer --you are ultimately responsible for your actions
Standard of Care - --Answer --reasonable behavior under the circumstances
Negligence - --Answer --failure to act or perform in a particular situation as
any other reasonable prudent dispatcher would under the same or similar
circumstances
To prove negligence, you must determine: - --Answer --1. duty
2. breach of duty
3. injury/damage
4. proximate cause/ causation
Simple negligence - --Answer --not due to "malicious intent"
Gross negligence - --Answer --negligent action that was undertaken with
malicious intent and with willful disregard for the safety and or/ property
abandonment - --Answer --disconnecting from a caller who is reporting a
medical emergency, especially a life threatening condition
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
Answers
what are some common misconceptions? - --Answer --1.callers are too
upset to provide accurate and useful responses to the EMD
2.medical expertise is unimportant, so why not use other public safety dispatchers?
3.medical advice provided over the telephone can't help patients and can be
dangerous
responsibilities of the EMD - --Answer --1. receives and processes calls for
EMS assistance
2.determines the nature and severity of medical incidents
3.coordinates and dispatches EMS resources
Differences between EMD and EMS - --Answer --1. EMD = advanced
form of dispatch
EMS= a system
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,2.EMD requires specific medical training
EMS=includes all aspects of medical services to the community
3.EMD serves as part of EMS system
EMS= includes call takers through rehabilitation of the patient
Resources of the EMS system - --Answer ---local police department
-fire department
-hospitals
-BLS
-ALS
-medevac
Tiers of the EMS system (4) - --Answer --1. First responders
2. Basic Life Support
3. Advanced life support
4. aeromedical services
difference between BLS and ALS - --Answer --BLS covers basic life saving
skills, ALS addresses advanced life support techniques
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
, Response modes (2) - --Answer --1. "cold response"- no lights no sirens
2. "hot response"- lights and sirens
Liability - --Answer --you are ultimately responsible for your actions
Standard of Care - --Answer --reasonable behavior under the circumstances
Negligence - --Answer --failure to act or perform in a particular situation as
any other reasonable prudent dispatcher would under the same or similar
circumstances
To prove negligence, you must determine: - --Answer --1. duty
2. breach of duty
3. injury/damage
4. proximate cause/ causation
Simple negligence - --Answer --not due to "malicious intent"
Gross negligence - --Answer --negligent action that was undertaken with
malicious intent and with willful disregard for the safety and or/ property
abandonment - --Answer --disconnecting from a caller who is reporting a
medical emergency, especially a life threatening condition
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
