Emergency Medical Dispatch (EMD)
Exam 2025 Questions and Answers
Misconception - --Answer --Callers are too upset to provide accurate and
useful responses to the EMD
EMD - --Answer --determine the nature and severity of the medical incident
type
Compassion - --Answer --___ for others and the desire to help then are two
of the most important characteristics of a good EMD
A successful EMD effectively - --Answer --___ handles the emotional stress
involved on caller/patient crisis situations and clearly guides callers in these
situations
EMD - --Answer --___ gather(s) information from callers, prioritizes that
information and consolidates that information in a useful format.
EMD - --Answer --___ ensure the safety of the patient, bystanders and
responders.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,EMD - --Answer --___ instruction to callers that will help them prepare for
the arrival of responders, based on the instructions of the EMDPRS
Call Receiving - --Answer --___ : In this phase an EMD takes an incoming
xall and goes through and "all-caller interrogation" sequence.
Location? - --Answer --Location of Patient
What? - --Answer --Nature of emergency
How? - --Answer --How it occured
Who? - --Answer --To whom it occurred
When? - --Answer --When did it occur
Dispatch - --Answer --___ : The EMD turns to the proper protocol. This
protocol provides the proper response mode. Response mode are pre-determined
by local medicL authorities for the most effective response to the call type.
Post Dispatch - --Answer --___ : Once resources have been dispatched. the
EMD engages in preparing the caller/patient for the arrival of responding EMS
personal
Basic Life Support (BLS) Advanced life support (ALS) - --Answer --
Generally, there are multiple types of responding resources available in many EMS
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
, systems. They are defined at the state and local level. These resources vary in the
type of equipment carried, patients transport capability treatments that can be
provided and the training that the attending personnel have received.
Tier 1 First Responders - --Answer --___ : ___ are used to provide
immediate response to events that are determined to be highly urgent
Liability - --Answer --You are ultimately responsible for your actions.
Exemptions for liability - --Answer --"Good Samaritans" Laws provide
protection to person
Proximate Cause / Causation - --Answer --The fourth criteria used to
determine negligence is some determination of "Causation" this means that the
court has to show there is a direct relationship between the action take by the
EMD and the injury to the patient.
Simple Negligence - --Answer --Negligent conduct that was not purposeful
or due to malicious intent (you didn't mean to do it)
Gross Negligence - --Answer --Negligent action that was undertaken with
malicious intent (you meant to cause harm) and willful disregard for the safety of
persons and or property.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
Exam 2025 Questions and Answers
Misconception - --Answer --Callers are too upset to provide accurate and
useful responses to the EMD
EMD - --Answer --determine the nature and severity of the medical incident
type
Compassion - --Answer --___ for others and the desire to help then are two
of the most important characteristics of a good EMD
A successful EMD effectively - --Answer --___ handles the emotional stress
involved on caller/patient crisis situations and clearly guides callers in these
situations
EMD - --Answer --___ gather(s) information from callers, prioritizes that
information and consolidates that information in a useful format.
EMD - --Answer --___ ensure the safety of the patient, bystanders and
responders.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,EMD - --Answer --___ instruction to callers that will help them prepare for
the arrival of responders, based on the instructions of the EMDPRS
Call Receiving - --Answer --___ : In this phase an EMD takes an incoming
xall and goes through and "all-caller interrogation" sequence.
Location? - --Answer --Location of Patient
What? - --Answer --Nature of emergency
How? - --Answer --How it occured
Who? - --Answer --To whom it occurred
When? - --Answer --When did it occur
Dispatch - --Answer --___ : The EMD turns to the proper protocol. This
protocol provides the proper response mode. Response mode are pre-determined
by local medicL authorities for the most effective response to the call type.
Post Dispatch - --Answer --___ : Once resources have been dispatched. the
EMD engages in preparing the caller/patient for the arrival of responding EMS
personal
Basic Life Support (BLS) Advanced life support (ALS) - --Answer --
Generally, there are multiple types of responding resources available in many EMS
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
, systems. They are defined at the state and local level. These resources vary in the
type of equipment carried, patients transport capability treatments that can be
provided and the training that the attending personnel have received.
Tier 1 First Responders - --Answer --___ : ___ are used to provide
immediate response to events that are determined to be highly urgent
Liability - --Answer --You are ultimately responsible for your actions.
Exemptions for liability - --Answer --"Good Samaritans" Laws provide
protection to person
Proximate Cause / Causation - --Answer --The fourth criteria used to
determine negligence is some determination of "Causation" this means that the
court has to show there is a direct relationship between the action take by the
EMD and the injury to the patient.
Simple Negligence - --Answer --Negligent conduct that was not purposeful
or due to malicious intent (you didn't mean to do it)
Gross Negligence - --Answer --Negligent action that was undertaken with
malicious intent (you meant to cause harm) and willful disregard for the safety of
persons and or property.
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
