EMD Course ACTUAL Exam Questions and
CORECT Answers
what are some common misconceptions? - CORRECT ANSWER 1.callers are too upset to
provide accurate and useful responses to the EMD
2.medical expertise is unimportant, so why not use other public safety dispatchers?
3.medical advice provided over the telephone can't help patients and can be dangerous
responsibilities of the EMD - CORRECT ANSWER 1. receives and processes calls for EMS
assistance
2.determines the nature and severity of medical incidents
3.coordinates and dispatches EMS resources
Differences between EMD and EMS - CORRECT ANSWER 1. EMD = advanced form of
dispatch
EMS= a system
2.EMD requires specific medical training
EMS=includes all aspects of medical services to the community
3.EMD serves as part of EMS system
EMS= includes call takers through rehabilitation of the patient
Resources of the EMS system - CORRECT ANSWER -local police department
-fire department
-hospitals
-BLS
-ALS
-medevac
,Tiers of the EMS system (4) - CORRECT ANSWER 1. First responders
2. Basic Life Support
3. Advanced life support
4. aeromedical services
difference between BLS and ALS - CORRECT ANSWER BLS covers basic life saving skills,
ALS addresses advanced life support techniques
Response modes (2) - CORRECT ANSWER 1. "cold response"- no lights no sirens
2. "hot response"- lights and sirens
Liability - CORRECT ANSWER you are ultimately responsible for your actions
Standard of Care - CORRECT ANSWER reasonable behavior under the circumstances
Negligence - CORRECT ANSWER failure to act or perform in a particular situation as any
other reasonable prudent dispatcher would under the same or similar circumstances
To prove negligence, you must determine: - CORRECT ANSWER 1. duty
2. breach of duty
3. injury/damage
4. proximate cause/ causation
Simple negligence - CORRECT ANSWER not due to "malicious intent"
, Gross negligence - CORRECT ANSWER negligent action that was undertaken with
malicious intent and with willful disregard for the safety and or/ property
abandonment - CORRECT ANSWER disconnecting from a caller who is reporting a medical
emergency, especially a life threatening condition
Sovereign immunity - CORRECT ANSWER aka: governmental immunity- when government
employees are immune from simple negligence (does NOT apply to and EMD officer who works
for a private non-government agency or is found guilty of gross negligence)
Good Samaritan Law - CORRECT ANSWER intended to reduce bystanders hesitation
detrimental reliance - CORRECT ANSWER a person expects that a certain action will be
taken based on the fact that has been reported in the media
dangerous EMD practices - CORRECT ANSWER -failing to send EMS when requested
-personal judgement of caller credibility
-being argumentative with the caller
-allowing prejudices to affect objective decision making
-subjective judgement of chief complaint
-giving medical instruction without using locally approved EMD protocols
-not giving instructions when needed and protocol is available
seven systems of the body - CORRECT ANSWER 1. nervous system
2. circulatory system
3. respiratory system
4. digestive system
5. musculoskeletal system
6. genito- urinary system
CORECT Answers
what are some common misconceptions? - CORRECT ANSWER 1.callers are too upset to
provide accurate and useful responses to the EMD
2.medical expertise is unimportant, so why not use other public safety dispatchers?
3.medical advice provided over the telephone can't help patients and can be dangerous
responsibilities of the EMD - CORRECT ANSWER 1. receives and processes calls for EMS
assistance
2.determines the nature and severity of medical incidents
3.coordinates and dispatches EMS resources
Differences between EMD and EMS - CORRECT ANSWER 1. EMD = advanced form of
dispatch
EMS= a system
2.EMD requires specific medical training
EMS=includes all aspects of medical services to the community
3.EMD serves as part of EMS system
EMS= includes call takers through rehabilitation of the patient
Resources of the EMS system - CORRECT ANSWER -local police department
-fire department
-hospitals
-BLS
-ALS
-medevac
,Tiers of the EMS system (4) - CORRECT ANSWER 1. First responders
2. Basic Life Support
3. Advanced life support
4. aeromedical services
difference between BLS and ALS - CORRECT ANSWER BLS covers basic life saving skills,
ALS addresses advanced life support techniques
Response modes (2) - CORRECT ANSWER 1. "cold response"- no lights no sirens
2. "hot response"- lights and sirens
Liability - CORRECT ANSWER you are ultimately responsible for your actions
Standard of Care - CORRECT ANSWER reasonable behavior under the circumstances
Negligence - CORRECT ANSWER failure to act or perform in a particular situation as any
other reasonable prudent dispatcher would under the same or similar circumstances
To prove negligence, you must determine: - CORRECT ANSWER 1. duty
2. breach of duty
3. injury/damage
4. proximate cause/ causation
Simple negligence - CORRECT ANSWER not due to "malicious intent"
, Gross negligence - CORRECT ANSWER negligent action that was undertaken with
malicious intent and with willful disregard for the safety and or/ property
abandonment - CORRECT ANSWER disconnecting from a caller who is reporting a medical
emergency, especially a life threatening condition
Sovereign immunity - CORRECT ANSWER aka: governmental immunity- when government
employees are immune from simple negligence (does NOT apply to and EMD officer who works
for a private non-government agency or is found guilty of gross negligence)
Good Samaritan Law - CORRECT ANSWER intended to reduce bystanders hesitation
detrimental reliance - CORRECT ANSWER a person expects that a certain action will be
taken based on the fact that has been reported in the media
dangerous EMD practices - CORRECT ANSWER -failing to send EMS when requested
-personal judgement of caller credibility
-being argumentative with the caller
-allowing prejudices to affect objective decision making
-subjective judgement of chief complaint
-giving medical instruction without using locally approved EMD protocols
-not giving instructions when needed and protocol is available
seven systems of the body - CORRECT ANSWER 1. nervous system
2. circulatory system
3. respiratory system
4. digestive system
5. musculoskeletal system
6. genito- urinary system
