EMD Study Guide UPDATED ACTUAL
Exam Questions and CORECT Answers
Name 3 misconceptions about EMD - CORRECT ANSWER All EMS calls must go "lights
and sirens", callers are to upset to provide accurate ans useful info, medical advice cannot help
patients and could be dangerous over the phone
True or False-The EMD must determine the nature ans severity of the medical incident type -
CORRECT ANSWER true
EMDPRS - CORRECT ANSWER emergency medical dispatch protocol reference system
True or False--It is not the EMDs job to help ensure the safety of bystanders, callers, patients and
responding personnel - CORRECT ANSWER False
The EMD uses the ______ to provide pre-arrival instructions to callers that prepare them for the
responders' arrival - CORRECT ANSWER Emergency Medical Dispatch Protocol Reference
System (EMDPRS)
Name 5 characteristics of a successful EMD - CORRECT ANSWER Helpful/compassionate.
Handles stress. Maintains confidentiality. Assists responder in locating patients. Gathers and
priorities info.
What are the 3 phases of the dispatch function? - CORRECT ANSWER Call receiving,
dispatch, post-dispatch
Describe what happens during the call-receiving phase. - CORRECT ANSWER EMD takes
the call, interrogates called to determine chief complaint and goes to EMDPRS for additional
interrogation and information
, List in order the five questions the EMD is trying to answer by using the interrogation
procedures - CORRECT ANSWER Where? What? How? Who? When?
Name 3 resources commonly found in most EMS systems. - CORRECT
ANSWER BLS/ALS, fire, police
What is a tiered system? - CORRECT ANSWER An EMS system with more than on level of
response
What are 4 of the more common tiers - CORRECT ANSWER First responders, BLS, ALS,
Air ambulance/Aeromedical
Name the two most common response modes - CORRECT ANSWER Cold, Hot
Describe what it is meant by a "cold response" - CORRECT ANSWER Ambulance is
responding without using lights and sirens as part of the normal traffic flow
Describe what it is meant by a "hot response" - CORRECT ANSWER Ambulance responds
using lights and sirens and is allowed special traffic privileges
__________ means that you are ultimately responsible for your actions? - CORRECT
ANSWER Liability
Who can be held liable? - CORRECT ANSWER The EMMD and/or Agency with which
he/she works
Why are EMD's rarely found to be negligent? - CORRECT ANSWER Because they are
trained according to the standards of care established for that community, which are set up to
protect others against unreasonable risk or harm
Exam Questions and CORECT Answers
Name 3 misconceptions about EMD - CORRECT ANSWER All EMS calls must go "lights
and sirens", callers are to upset to provide accurate ans useful info, medical advice cannot help
patients and could be dangerous over the phone
True or False-The EMD must determine the nature ans severity of the medical incident type -
CORRECT ANSWER true
EMDPRS - CORRECT ANSWER emergency medical dispatch protocol reference system
True or False--It is not the EMDs job to help ensure the safety of bystanders, callers, patients and
responding personnel - CORRECT ANSWER False
The EMD uses the ______ to provide pre-arrival instructions to callers that prepare them for the
responders' arrival - CORRECT ANSWER Emergency Medical Dispatch Protocol Reference
System (EMDPRS)
Name 5 characteristics of a successful EMD - CORRECT ANSWER Helpful/compassionate.
Handles stress. Maintains confidentiality. Assists responder in locating patients. Gathers and
priorities info.
What are the 3 phases of the dispatch function? - CORRECT ANSWER Call receiving,
dispatch, post-dispatch
Describe what happens during the call-receiving phase. - CORRECT ANSWER EMD takes
the call, interrogates called to determine chief complaint and goes to EMDPRS for additional
interrogation and information
, List in order the five questions the EMD is trying to answer by using the interrogation
procedures - CORRECT ANSWER Where? What? How? Who? When?
Name 3 resources commonly found in most EMS systems. - CORRECT
ANSWER BLS/ALS, fire, police
What is a tiered system? - CORRECT ANSWER An EMS system with more than on level of
response
What are 4 of the more common tiers - CORRECT ANSWER First responders, BLS, ALS,
Air ambulance/Aeromedical
Name the two most common response modes - CORRECT ANSWER Cold, Hot
Describe what it is meant by a "cold response" - CORRECT ANSWER Ambulance is
responding without using lights and sirens as part of the normal traffic flow
Describe what it is meant by a "hot response" - CORRECT ANSWER Ambulance responds
using lights and sirens and is allowed special traffic privileges
__________ means that you are ultimately responsible for your actions? - CORRECT
ANSWER Liability
Who can be held liable? - CORRECT ANSWER The EMMD and/or Agency with which
he/she works
Why are EMD's rarely found to be negligent? - CORRECT ANSWER Because they are
trained according to the standards of care established for that community, which are set up to
protect others against unreasonable risk or harm
