EMD Class UPDATED Exam Questions
and CORECT Answers
protocol - CORRECT ANSWER procedure; code of behavior
guideline - CORRECT ANSWER a general rule, principle, or piece of advice:
Freelance question - CORRECT ANSWER a question no in the protocol and does not provide
an appropriate clarification or enhancement to a question in the protocol
Freelance Instruction - CORRECT ANSWER Instructions that are generally considered to be
beyond the call takers scope of practice
Leading Questions - CORRECT ANSWER a question that prompts or encourages the desired
answer:
Case Entry Questions - CORRECT ANSWER What is the location of the emergency?
What is the phone number you are calling from?
Okay tell me exactly what happened.
(Not obvious) Are you with the patient now?
(Not obvious) How many people are hurt?
(Choking) Is s/he breathing or coughing?
How old is s/he?
Is s/he awake (conscious)?
Is s/he breathing?
Try to turn a third part caller to second part in what situation - CORRECT ANSWER EMS
only.
Never Fire or Police due to safety reasons
, Four commandments - CORRECT ANSWER Chief complaint
Age
Status of consciousness
Status of breathing
Additional Info Section (AI) - CORRECT ANSWER Dispatch definition / classifications
Determinant Suffixes
Rules
Axioms
Laws
Problem Lists
Axioms - CORRECT ANSWER Important statements serving as basis of decision-making
process. They tell us why they are done versus how to do them
Questions are listed in priority based on call processing objectives - CORRECT ANSWER 1.
Safety
2. System Response
3. Patient Care
4. Information for responders
Key Questions - CORRECT ANSWER If caller does not answer question, must ask again.
Can refresh if necessary. Ask at least twice.
N - CORRECT ANSWER New Born (<30 days)
A - CORRECT ANSWER Infant (<1)
and CORECT Answers
protocol - CORRECT ANSWER procedure; code of behavior
guideline - CORRECT ANSWER a general rule, principle, or piece of advice:
Freelance question - CORRECT ANSWER a question no in the protocol and does not provide
an appropriate clarification or enhancement to a question in the protocol
Freelance Instruction - CORRECT ANSWER Instructions that are generally considered to be
beyond the call takers scope of practice
Leading Questions - CORRECT ANSWER a question that prompts or encourages the desired
answer:
Case Entry Questions - CORRECT ANSWER What is the location of the emergency?
What is the phone number you are calling from?
Okay tell me exactly what happened.
(Not obvious) Are you with the patient now?
(Not obvious) How many people are hurt?
(Choking) Is s/he breathing or coughing?
How old is s/he?
Is s/he awake (conscious)?
Is s/he breathing?
Try to turn a third part caller to second part in what situation - CORRECT ANSWER EMS
only.
Never Fire or Police due to safety reasons
, Four commandments - CORRECT ANSWER Chief complaint
Age
Status of consciousness
Status of breathing
Additional Info Section (AI) - CORRECT ANSWER Dispatch definition / classifications
Determinant Suffixes
Rules
Axioms
Laws
Problem Lists
Axioms - CORRECT ANSWER Important statements serving as basis of decision-making
process. They tell us why they are done versus how to do them
Questions are listed in priority based on call processing objectives - CORRECT ANSWER 1.
Safety
2. System Response
3. Patient Care
4. Information for responders
Key Questions - CORRECT ANSWER If caller does not answer question, must ask again.
Can refresh if necessary. Ask at least twice.
N - CORRECT ANSWER New Born (<30 days)
A - CORRECT ANSWER Infant (<1)
