QUESTIONS AND ANSWERS
Line-item budgets are divided into two main categories - ANS Personnel services and other
expenses
Nationally recognized professional standards - ANS Are only legal mandates when adopted
by local jurisdictions and serve as models of acceptable performance
National Fire Protection Association (NFPA) - ANS establishes and publishes codes,
standards, guidelines, and recommended practices for the prevention and control of fire
Essential elements of a group - ANS Common binding interest, sense of continuity, shared set
of values
Communication grapevine usually transmits... - ANS Info that can't be ensured as accurate
and official
Leader of an informal group - ANS The emerging leader regardless of whether or not a
formal selection process has been used
Ego fulfillment is also known as - ANS Self esteem
Self actualization - ANS the process by which people achieve their full potential
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, When interacting with the formal and informal groups of an FD company officers should -
ANS Attempt to mesh the organizational values of both groups together
Unity of command - ANS The "one supervisor" principle
Discipline - ANS Setting the limits for expected performance and enforcing them
Spam of control - ANS The limit one person can effectively manage
Division of labor - ANS Breaking down a job into separate, smaller tasks
Line-item accounting is a form of: - ANS budgetary control
Preliminary budgets for the upcoming fiscal year often start with: - ANS Service levels from
the previous year
Scalar Organizational Structure - ANS Organizational structure that provides paramilitary,
pyramid type of organization with a continuous line of command and authority centralized at
the top
authority - ANS Legal ability to make and implement decisions
decentralized authority - ANS When decision-making is delegated to lower-level managers
and employees more familiar with local conditions than headquarters is.
centralized authority - ANS an organization structure in which decision-making authority is
maintained at the top level of management
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