CEFP PRACTICE EXAM 2025
QUESTIONS AND ANSWERS
Desired level of maintenance - ANS prior to scheduling work priorities must be set after
assigning standards regarding the
Use Proper Equipment - ANS a major way to dramatically reduce the labor required for
grounds maintenance procedures is to
20% - ANS what is the ideal percentage of staffing desired for a project and relief crew
the materials amounts exceed certain threshold limits - ANS the presence of some materials
can require continuous reporting if
polychlorinated biphenyls - ANS what commonly used insulating material in transformers has
been discontinued because it is a hazardous material
custodial services - ANS a campus just completed construction of a new 100,000 gross
square feet classroom facility, but adequate plant operations and maintenance funds are not
received to keep the building operating at requested levels. where should the majority of funds
be directed
execute an auditing/bench marking exercise to determine the current level of service -
ANS several complaints have been received from faculty deans regarding the cleanliness in
their areas. what is the most effective systemic course of action
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,evaluate and rank projects - ANS a campus has been updating its facility renewal program.
what is the final step in the process
they have the same powers and limitations of an ordinary citizen - ANS in law violation
situations, which statement is true for non commissioned security officers
know and understand the needs of the customer - ANS what goal should an educational
facilities professional set for employees to improve customer service
Facilities Condition Index= - ANS Deferred Maintenance Backlog divided by Cost
Replacement Value
Cost Replacement Value= - ANS Gross Square Foot x Replacement Cost
Building Renewal - ANS
Total Cost of Ownership (TCO) - ANS
what is the best method for assessing the current facilities management culture on campus -
ANS conduct a culture climate survey
what is the best method for assessing current customer satisfaction - ANS conduct a
customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest and most immediate
benefit to access your organization - ANS fmep facilities management evaluation program
expectations from the executive administration are high, with little tolerance for a slow
approach. which statement supports these desires - ANS set expectations and require results
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,what is the most effective method for dealing with your facilities management direct reports -
ANS begin to build trust and seek advice while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities management with the data
necessary to begin the journey for continuous improvement - ANS participate in a
comprehensive facilities performance indicators fpi survey and report for bench marking the
data
the educational sector represents - ANS -over 4,000 colleges and universities in the united
states
-nearly 18 million students
-a 300 billion enterprise
educational facilities statistics indicate that - ANS the median age of a building is between 40
and 45 years old
the best method of dealing with declining resources in educational facilities is to -
ANS develop long term strategies incorporating total cost of ownership principles
managing the impact of changing technologies requires - ANS gathering and analyzing data
to make solid and consistent business decisions
change management begins with identifying the need to change the organization and -
ANS having the willingness to honestly examine every aspect of the organization
implementing change within educational facilities is often difficult but not impossible .
according to w edwards deming, quality leadership starts with the customer and a focus on -
ANS management by results and obsession with quality
3 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
, business process improvement (bpi) is a systematic approach to help organizations optimize
their underlying processes and to achieve efficient results best by - ANS -defining the
organizations strategic goals and purposes
-determining the organizations customers
-aligning the business process to realize its goals
leadership in educational facilities management is critical. three fundamental areas incorporate
setting the direction, building the management team, and - ANS hiring the proper staff
the nature of a leaders job for the facility professional is to show the way, influence, guide, and
- ANS direct or command
organizations behavior is the study and application of how people, individuals, and groups act
in organizations and can significantly influence - ANS decisions about organization design
a strategic planning tool uses the swot analysis. swot is an acronym for strengths, weaknesses,
opportunities, and - ANS threats
strategic planning for facilities establishing cost methods and procedures, cash flow, and
determining departmental cost centers for operating budgets is considered a good method for -
ANS cost accounting
wisdom extends from knowledge, which comes from information that is gathered from
combined data. these are commonly known as the practice of - ANS knowledge based
management
typical fund groupings for educational facilities are restricted and unrestricted funds,
endowment funds, agency funds, loan funds, and - ANS plant funds
the most common type of analysis to perform effective financial oversight and management are
comparative analysis, constant dollar analysis and - ANS cost to benefit analysis
4 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
QUESTIONS AND ANSWERS
Desired level of maintenance - ANS prior to scheduling work priorities must be set after
assigning standards regarding the
Use Proper Equipment - ANS a major way to dramatically reduce the labor required for
grounds maintenance procedures is to
20% - ANS what is the ideal percentage of staffing desired for a project and relief crew
the materials amounts exceed certain threshold limits - ANS the presence of some materials
can require continuous reporting if
polychlorinated biphenyls - ANS what commonly used insulating material in transformers has
been discontinued because it is a hazardous material
custodial services - ANS a campus just completed construction of a new 100,000 gross
square feet classroom facility, but adequate plant operations and maintenance funds are not
received to keep the building operating at requested levels. where should the majority of funds
be directed
execute an auditing/bench marking exercise to determine the current level of service -
ANS several complaints have been received from faculty deans regarding the cleanliness in
their areas. what is the most effective systemic course of action
1 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
,evaluate and rank projects - ANS a campus has been updating its facility renewal program.
what is the final step in the process
they have the same powers and limitations of an ordinary citizen - ANS in law violation
situations, which statement is true for non commissioned security officers
know and understand the needs of the customer - ANS what goal should an educational
facilities professional set for employees to improve customer service
Facilities Condition Index= - ANS Deferred Maintenance Backlog divided by Cost
Replacement Value
Cost Replacement Value= - ANS Gross Square Foot x Replacement Cost
Building Renewal - ANS
Total Cost of Ownership (TCO) - ANS
what is the best method for assessing the current facilities management culture on campus -
ANS conduct a culture climate survey
what is the best method for assessing current customer satisfaction - ANS conduct a
customer satisfaction survey for key service users
which appa tool or educational program would you use for the quickest and most immediate
benefit to access your organization - ANS fmep facilities management evaluation program
expectations from the executive administration are high, with little tolerance for a slow
approach. which statement supports these desires - ANS set expectations and require results
2 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
,what is the most effective method for dealing with your facilities management direct reports -
ANS begin to build trust and seek advice while assessing skills, knowledge, and abilities
what would represent the best technique to provide facilities management with the data
necessary to begin the journey for continuous improvement - ANS participate in a
comprehensive facilities performance indicators fpi survey and report for bench marking the
data
the educational sector represents - ANS -over 4,000 colleges and universities in the united
states
-nearly 18 million students
-a 300 billion enterprise
educational facilities statistics indicate that - ANS the median age of a building is between 40
and 45 years old
the best method of dealing with declining resources in educational facilities is to -
ANS develop long term strategies incorporating total cost of ownership principles
managing the impact of changing technologies requires - ANS gathering and analyzing data
to make solid and consistent business decisions
change management begins with identifying the need to change the organization and -
ANS having the willingness to honestly examine every aspect of the organization
implementing change within educational facilities is often difficult but not impossible .
according to w edwards deming, quality leadership starts with the customer and a focus on -
ANS management by results and obsession with quality
3 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
, business process improvement (bpi) is a systematic approach to help organizations optimize
their underlying processes and to achieve efficient results best by - ANS -defining the
organizations strategic goals and purposes
-determining the organizations customers
-aligning the business process to realize its goals
leadership in educational facilities management is critical. three fundamental areas incorporate
setting the direction, building the management team, and - ANS hiring the proper staff
the nature of a leaders job for the facility professional is to show the way, influence, guide, and
- ANS direct or command
organizations behavior is the study and application of how people, individuals, and groups act
in organizations and can significantly influence - ANS decisions about organization design
a strategic planning tool uses the swot analysis. swot is an acronym for strengths, weaknesses,
opportunities, and - ANS threats
strategic planning for facilities establishing cost methods and procedures, cash flow, and
determining departmental cost centers for operating budgets is considered a good method for -
ANS cost accounting
wisdom extends from knowledge, which comes from information that is gathered from
combined data. these are commonly known as the practice of - ANS knowledge based
management
typical fund groupings for educational facilities are restricted and unrestricted funds,
endowment funds, agency funds, loan funds, and - ANS plant funds
the most common type of analysis to perform effective financial oversight and management are
comparative analysis, constant dollar analysis and - ANS cost to benefit analysis
4 Copyright ©2025 THESTAR ALL RIGHTS RESERVED
