UPDATED ACTUAL Exam Questions and
CORRECT Answers
job analysis - CORRECT ANSWER - a formal process of getting detailed information
about jobs
Task - CORRECT ANSWER - basic unit of work(prepares lectures, develops exams,
grades exams,place grades in spreadsheet)
Duty - CORRECT ANSWER - large segment of the work performed and includes
"bundles' of tasks (teach, service,research)
Position - CORRECT ANSWER - a set of tasks performed by a single employee. As many
positions as there are employees.(adjunct, fixed-term, assistant, associate, or full professor)
Job - CORRECT ANSWER - §a set of similar positions which are grouped together
(all assistant, associate or full professors)
Job Family - CORRECT ANSWER - A set of similar jobs (higher education)
Work Flow analysis - CORRECT ANSWER - Understanding how job being analyzed fits
into organization as a whole
Job description - CORRECT ANSWER - a list of the tasks, duties, and responsibilities
(TDRs) that a particular job entails.
Job Specifications - CORRECT ANSWER - what do the people in the job need to have?
A list of the KSAOs that an individual must have to perform a particular job
, Knowledge - CORRECT ANSWER - Usually a recognized body of information such as
"knowledge of accounting principles," knowledge of statistical process control," or "knowledge
of basic electrical principles"
Skill - CORRECT ANSWER - an individual's level of proficiency or competency in
performing a specific task usually expressed in numerical terms (skill at typing 30 words per
minute, skill at tig-welding bicycle frame to standards within 30 mins, skill at handling and
operating a fork lift)
Ability - CORRECT ANSWER - relatively enduring, stable attributes (cognitive ability,
physical ability, spatial ability, fine motor movement or dexterity)
Other Characteristics - CORRECT ANSWER - other personal attributes (personality,
willingness, interests, motivation, licenses, degrees, years of experience)
Subject Matter Experts - CORRECT ANSWER - Sources such as supervisors and
incumbents who are knowledgeable about a job.
Linkage analysis - CORRECT ANSWER - •Driving a patrol car in pursuit of motorists
Knowledge of roads
Knowledge of key area locations (schools, hospitals)
Skill at driving at high speeds under extreme conditions
-Verbal ability (oral comprehension; oral expression)
Visual ability (near and far vision; night vision; peripheral vision; depth perception; color vision
Critical incident technique - CORRECT ANSWER - Technique in which employees tell
stories
About specific incidents of exemplary and poor performance
Set the scene
* Describe in detail what the employee did