TestBank br
for
WorkinginGroups br br
Communication Principles and Strategies
br br br
Eighth Edition br
Isa Engleberg
br
Prince George‘s Community College
br br br
Dianna Wynn br
StandPoint Strategies LLC
br br
,Table Of Contents
br br
Chapter 1: Introduction to Group Communication
br br br br br 1
Chapter 2: Group Development
br br br 35
Chapter 3: Participation in Groups
br br br br 69
Chapter 4: Diversity in Groups
br br br br 106
Chapter 5: Leadership in Groups
br br br br 144
Chapter 6: Verbal and Nonverbal Communication in Groups
br br br br br br br 178
Chapter 7: Listening and Responding in Groups
br br br br br br 214
Chapter 8: Conflict and Cohesion in Groups
br br br br br br 244
Chapter 9: Decision Making and Problem Solving in Groups
br br br br br br br br 279
Chapter 10: Critical Thinking and Argumentation in Groups
br br br br br br br 318
Chapter 11: Group Meetings
br br br 356
Chapter 12: Group Presentations
br br br 378
Chapter 1 br
Introduction to Group Communication br br br
Key: Answer, Page, Type, Learning Objective, Level
br br br br br br br
Type
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
br br br br br br br br br br br
,C=Conceptual br
F=Factual Lev br
el
(1)=Easy; (2)=Moderate; (3)=Difficult br br br
1% Easy br
83 % Moderate
br br
16% Difficult LO=Learni
br br
ng Objective SG=Used in
br br br br
Study Guide p=page TB_br br br
Engleberg_Chapter 1 br
Multiple Choice Single Select br br br
1) According to a study commissioned by the Association of American Colleges and Univer
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sities (AAC&U) that asked 496 employers to rank the essential learning outcomes needed
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by college graduates entering the workforce, which outcome ranked highest?
br br br br br br br br br
a) ability to work in teams br br br br
b) critical thinking br
c) digital literacy br
d) ability to analyze and interpret data br br br br br
e) the application of knowledge to real-world settings
br br br br br br
Answer: a br
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Topi
br br br br br br br br br br br
c 1.1: The Importance of Groups
br br br br br
Difficulty Level: Easy br br
Skill Level: Understand the Concepts
br br br br
2) The state in which the effective collaboration of group members produces better results than
br br br br br br br br br br br br br
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
br br br br br br br br br br br
, what would be expected, given the sum of skills and abilities of individual members working al
br br br br br br br br br br br br br br br
one, is known as
br br . br br
a) interaction
b) common goals br
c) interdependence
d) synergy
e) working
Answer: d
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.1: Advantages of Working in Groups Diff
br br br br br br br
iculty Level: Moderate
br br
Skill Level: Understand the Concepts
br br br br
3) Which of the following characteristics is a disadvantage of working in groups?
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f) Groups make better decisions when working on complex tasks.
br br br br br br br br
g) Working in groups enhances member learning. br br br br br
h) Groups require significant time, energy, and resources.
br br br br br br
i) Groups are often more creative than members working alone.
br br br br br br br br
j) Members usually enjoy working with others in groups. br br br br br br br br
Answer: c br
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
br br br br br br br br br br br
Topic 1.2.2: Disadvantages of Working in Groups
br br br br br br br
Difficulty Level: Moderate br br
Skill Level: Understand the Concepts
br br br br
4) Which of the following situations best represents group communication as defined in the t
br br br br br br br br br br br br br
ext?
k) people talking in an elevator br br br br
l) people discussing the weather at an airportbr br br br br br
m) fans cheering at a baseball game
br br br br br
n) jury members deliberating a court case
br br br br br
o) a congregation listening to a sermon
br br br br br br
Answer: d br
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
br br br br br br br br br br br br br br
group communication.
br
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
br br br br br br br br br br br
for
WorkinginGroups br br
Communication Principles and Strategies
br br br
Eighth Edition br
Isa Engleberg
br
Prince George‘s Community College
br br br
Dianna Wynn br
StandPoint Strategies LLC
br br
,Table Of Contents
br br
Chapter 1: Introduction to Group Communication
br br br br br 1
Chapter 2: Group Development
br br br 35
Chapter 3: Participation in Groups
br br br br 69
Chapter 4: Diversity in Groups
br br br br 106
Chapter 5: Leadership in Groups
br br br br 144
Chapter 6: Verbal and Nonverbal Communication in Groups
br br br br br br br 178
Chapter 7: Listening and Responding in Groups
br br br br br br 214
Chapter 8: Conflict and Cohesion in Groups
br br br br br br 244
Chapter 9: Decision Making and Problem Solving in Groups
br br br br br br br br 279
Chapter 10: Critical Thinking and Argumentation in Groups
br br br br br br br 318
Chapter 11: Group Meetings
br br br 356
Chapter 12: Group Presentations
br br br 378
Chapter 1 br
Introduction to Group Communication br br br
Key: Answer, Page, Type, Learning Objective, Level
br br br br br br br
Type
A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
br br br br br br br br br br br
,C=Conceptual br
F=Factual Lev br
el
(1)=Easy; (2)=Moderate; (3)=Difficult br br br
1% Easy br
83 % Moderate
br br
16% Difficult LO=Learni
br br
ng Objective SG=Used in
br br br br
Study Guide p=page TB_br br br
Engleberg_Chapter 1 br
Multiple Choice Single Select br br br
1) According to a study commissioned by the Association of American Colleges and Univer
br br br br br br br br br br br br
sities (AAC&U) that asked 496 employers to rank the essential learning outcomes needed
br br br br br br br br br br br br br
by college graduates entering the workforce, which outcome ranked highest?
br br br br br br br br br
a) ability to work in teams br br br br
b) critical thinking br
c) digital literacy br
d) ability to analyze and interpret data br br br br br
e) the application of knowledge to real-world settings
br br br br br br
Answer: a br
Learning Objective 1.1: Describe the pervasiveness and importance of group work. Topi
br br br br br br br br br br br
c 1.1: The Importance of Groups
br br br br br
Difficulty Level: Easy br br
Skill Level: Understand the Concepts
br br br br
2) The state in which the effective collaboration of group members produces better results than
br br br br br br br br br br br br br
iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
br br br br br br br br br br br
, what would be expected, given the sum of skills and abilities of individual members working al
br br br br br br br br br br br br br br br
one, is known as
br br . br br
a) interaction
b) common goals br
c) interdependence
d) synergy
e) working
Answer: d
br br
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
br br br br br br br br br br br
Topic 1.2.1: Advantages of Working in Groups Diff
br br br br br br br
iculty Level: Moderate
br br
Skill Level: Understand the Concepts
br br br br
3) Which of the following characteristics is a disadvantage of working in groups?
br br br br br br br br br br br
f) Groups make better decisions when working on complex tasks.
br br br br br br br br
g) Working in groups enhances member learning. br br br br br
h) Groups require significant time, energy, and resources.
br br br br br br
i) Groups are often more creative than members working alone.
br br br br br br br br
j) Members usually enjoy working with others in groups. br br br br br br br br
Answer: c br
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
br br br br br br br br br br br
Topic 1.2.2: Disadvantages of Working in Groups
br br br br br br br
Difficulty Level: Moderate br br
Skill Level: Understand the Concepts
br br br br
4) Which of the following situations best represents group communication as defined in the t
br br br br br br br br br br br br br
ext?
k) people talking in an elevator br br br br
l) people discussing the weather at an airportbr br br br br br
m) fans cheering at a baseball game
br br br br br
n) jury members deliberating a court case
br br br br br
o) a congregation listening to a sermon
br br br br br br
Answer: d br
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
br br br br br br br br br br br br br br
group communication.
br
iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
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