QUESTIONS WITH 100% APPROVED
CORRECT ANSWERS GRADED A+ FIRST
CLASS PASS
2025 EXAM
A
+
,PDF: GRADED A+ EXAM
WGU C215 PRACTICE 2025 EXAM 1
QUESTIONS WITH 100% APPROVED
CORRECT ANSWERS GRADED A+ FIRST
CLASS PASS
Which definition used for quality evaluates how well a product performs its
intended function?
Fitness for use
Support services
Value for price paid
Psychological criteria - CORRECT ANSWER Fitness for use
Which total quality management (TQM) process was developed to stress
management's responsibility for quality?
Statistical quality control charts
Fitness quality for use
14 points for quality improvement
Product design quality - CORRECT ANSWER 14 points for quality improvement
Which total quality management (TQM) process consists of 13 published
standards and guidelines?
ISO 1400
ISO 9002
ISO 9001
ISO 9000 - CORRECT ANSWER ISO 9000
A company manufactures shoes using a quality management system. The company
needs to put a process in place to measure any defects. The company would like to
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measure the number of defects and observe the number of occurrences to isolate
the particular defect.
Which quality tool should the company use to focus on correcting this particular
issue?
Scatter diagram
Control chart
Flowchart
Checklist - CORRECT ANSWER Checklist
Which quality control tool should be used to monitor the current status or end
result of a process?
Checklist
Flowchart
Control chart
Scatter diagram - CORRECT ANSWER Control chart
Which group of keywords or phrases describes the critical role that marketing
plays in the total quality management (TQM) process?
Baseline for managing quality process; investment in preventative costs; budgeting
Enhance competition; understand consumer preferences; maintain communication
with operations
Review and recommend product changes; satisfy customer needs; open
communication
Reward employees; motivate staff performance; manage operations planned
changes - CORRECT ANSWER Enhance competition; understand consumer
preferences; maintain communication with operations
What is the common theme in total quality management (TQM) across all
functions in an organization?
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