GB 370 EXAM 1 QUESTIONS &
ANSWERS(RATED A+)
a group of people working together in a structured and coordinated fashion to
achieve a set of goals - ANSWERorganization
four organizational resources - ANSWERphysical, human, information and financial
resources
_________ resources involve managerial talent and labor (corporate executives,
faculty, clerks, bookkeepers) - ANSWERhuman
_________ resources involve capital investments to support ongoing and long-term
operations (profits, stockholder investments, grants, donations, tax revenue) -
ANSWERfinancial
________ resources include raw materials, office and production facilities and
equipment (ex. refineries, computers, buildings, display shelving) - ANSWERphysical
________ resources include usable data and information linkages (ex. research
reports, sales forecasts, price lists from suppliers) - ANSWERinformation
a set of activities involving planning, decision making, organizing, leading, and
controlling an organization's resources with the aim of achieving goals in an efficient
and effective manner - ANSWERmanagement
the basic purpose of management is to __________ use resources in a cost
effective way and to ___________ make and implement the right decisions -
ANSWERefficiently, effectively
someone whose primary responsibility is to carry out the management process;
Plans and makes decisions, organizes, leads, and controls human, financial,
physical, and information resources - ANSWERmanager
setting the organization's goals and deciding how to achieve them -
ANSWERplanning
determine how best to group activities and resources - ANSWERorganization
monitoring and correcting ongoing activities to facilitate goal attainment -
ANSWERcontrol
motivating members of the organization to work in the best interests of the
organization - ANSWERlead
four components of the management process - ANSWERplanning, organizing,
controlling, leading
, ________ occurs when managers try to change too many of the components of the
management process at once - ANSWERconflict
middle management is dying because of ______ and _______ -
ANSWERtechnology, management by objectives
six main types of managers by area - ANSWERhuman resource, marketing,
financial, administrative, operations, specialist managers
three interpersonal managerial roles: - ANSWERfigurehead, leader, liaison
three informational managerial roles - ANSWERmonitor, disseminator (sending
memos), spokesperson
four decisional management roles - ANSWERentrepreneur, disturbance handler,
resource allocator, negotiator
a manager's primary job is to understand that everyone ________ -
ANSWERrequires a different interaction with their manager
seven fundamental management skills - ANSWERinterpersonal, diagnostic,
technical, conceptual, communication, time management, decision making
the _______ of management assumes that problems can be approached using
rational, logical, objective, and systematic ways and requires the use of technical,
diagnostic and decision making skills to solve problems - ANSWERscience
the ________ of management involves making decisions and solving problems using
a blend of intuition, experience, instinct, and insight and requires the use of
conceptual communication, interpersonal, and time management skills to accomplish
tasks - ANSWERart
two main sources of management skills - ANSWEReducation and experience
intended as a group study of the effects of a piecework incentive plan on production
workers, workplace lightings changes employee behavior - ANSWERhawthorne
studies
people do not like work, so manager's have to make people work toward goals,
people prefer to be directed, to avoid responsibility and to want security - they have
little ambition - ANSWERtheory x assumption
people do not naturally dislike work, it is a natural part of their lives, people are
internally motivated and commit to goals to the degree that they receives personal
reward, people seek responsibility and have the capacity to be innovative in
favorable conditions; in most organizational conditions their potential is underutilized
- ANSWERtheory y assumption
ANSWERS(RATED A+)
a group of people working together in a structured and coordinated fashion to
achieve a set of goals - ANSWERorganization
four organizational resources - ANSWERphysical, human, information and financial
resources
_________ resources involve managerial talent and labor (corporate executives,
faculty, clerks, bookkeepers) - ANSWERhuman
_________ resources involve capital investments to support ongoing and long-term
operations (profits, stockholder investments, grants, donations, tax revenue) -
ANSWERfinancial
________ resources include raw materials, office and production facilities and
equipment (ex. refineries, computers, buildings, display shelving) - ANSWERphysical
________ resources include usable data and information linkages (ex. research
reports, sales forecasts, price lists from suppliers) - ANSWERinformation
a set of activities involving planning, decision making, organizing, leading, and
controlling an organization's resources with the aim of achieving goals in an efficient
and effective manner - ANSWERmanagement
the basic purpose of management is to __________ use resources in a cost
effective way and to ___________ make and implement the right decisions -
ANSWERefficiently, effectively
someone whose primary responsibility is to carry out the management process;
Plans and makes decisions, organizes, leads, and controls human, financial,
physical, and information resources - ANSWERmanager
setting the organization's goals and deciding how to achieve them -
ANSWERplanning
determine how best to group activities and resources - ANSWERorganization
monitoring and correcting ongoing activities to facilitate goal attainment -
ANSWERcontrol
motivating members of the organization to work in the best interests of the
organization - ANSWERlead
four components of the management process - ANSWERplanning, organizing,
controlling, leading
, ________ occurs when managers try to change too many of the components of the
management process at once - ANSWERconflict
middle management is dying because of ______ and _______ -
ANSWERtechnology, management by objectives
six main types of managers by area - ANSWERhuman resource, marketing,
financial, administrative, operations, specialist managers
three interpersonal managerial roles: - ANSWERfigurehead, leader, liaison
three informational managerial roles - ANSWERmonitor, disseminator (sending
memos), spokesperson
four decisional management roles - ANSWERentrepreneur, disturbance handler,
resource allocator, negotiator
a manager's primary job is to understand that everyone ________ -
ANSWERrequires a different interaction with their manager
seven fundamental management skills - ANSWERinterpersonal, diagnostic,
technical, conceptual, communication, time management, decision making
the _______ of management assumes that problems can be approached using
rational, logical, objective, and systematic ways and requires the use of technical,
diagnostic and decision making skills to solve problems - ANSWERscience
the ________ of management involves making decisions and solving problems using
a blend of intuition, experience, instinct, and insight and requires the use of
conceptual communication, interpersonal, and time management skills to accomplish
tasks - ANSWERart
two main sources of management skills - ANSWEReducation and experience
intended as a group study of the effects of a piecework incentive plan on production
workers, workplace lightings changes employee behavior - ANSWERhawthorne
studies
people do not like work, so manager's have to make people work toward goals,
people prefer to be directed, to avoid responsibility and to want security - they have
little ambition - ANSWERtheory x assumption
people do not naturally dislike work, it is a natural part of their lives, people are
internally motivated and commit to goals to the degree that they receives personal
reward, people seek responsibility and have the capacity to be innovative in
favorable conditions; in most organizational conditions their potential is underutilized
- ANSWERtheory y assumption
