WGU C215 OPERATIONS MANAGEMENT PVDC 2025 EXAM QUESTIONS WITH 100% APPROVED CORRECT ANSWERS GRADED A+ FIRST CLASS PASS

WGU C215 OPERATIONS MANAGEMENT PVDC 2025 EXAM QUESTIONS WITH 100% APPROVED CORRECT ANSWERS GRADED A+ FIRST CLASS PASS 2025 EXAM  WGU C215 OPERATIONS MANAGEMENT PVDC 2025 EXAM QUESTIONS WITH 100% APPROVED CORRECT ANSWERS GRADED A+ FIRST CLASS PASS Which definition is used for quality evaluates how well a product performs its intended function? - CORRECT ANSWER Fitness for use Which total quality management (TQM) process was developed to stress management's responsibility for quality? - CORRECT ANSWER 14 points for quality improvement Which total quality management (TQM) process consists of 13 published standards and guidelines? - CORRECT ANSWER ISO 9000 A company manufactures shoes using a quality management system. The company needs to put a process in place to measure any defects. The company would like to measure the number of defects and observe the number of occurrences to isolate the particular defect. Which quality tool should the company use to focus on correcting this particular issue? - CORRECT ANSWER checklist Which quality control tool should be used to monitor the current status or end result of a process? - CORRECT ANSWER Control Chart Which group of keywords or phrases describes the crucial role that marketing plays in the total quality management (TQM) process? - CORRECT ANSWER Enhance competition; understand consumer preferences; maintain communication with operations What is the common theme in total quality management (TQM) across all functions in an organization? - CORRECT ANSWER To satisfy customer needs Which concept of variation measures the central tendency of a set of data? - CORRECT ANSWER mean What do assignable causes of variation indicate? - CORRECT ANSWER Out-of control signals were ground in the process Which continuous improvement method does Cpk measure? - CORRECT ANSWER How close one is to a target and how consistent one is with the average performance What are two important aspects of Six Sigma? - CORRECT ANSWER people involvement technical tools Which strategy is used by some emergency rooms to overcome customer frustrations about long waiting times? - CORRECT ANSWER Screen patients and fast-track those with minor ailments Which two factors affect a service location decision? - CORRECT ANSWER Proximity to customers Quality of life issues Which is a key factor of a location analysis for a service company? - CORRECT ANSWER Proximity to customers What helps an organization identify and plan the actions necessary to meet current and future customer demands? - CORRECT ANSWER capacity planning Which capacity planning measurement tells how much capacity a company is using? - CORRECT ANSWER Capacity utilization Which two statements are true about effective capacity? - CORRECT ANSWER An effective capacity is a permanent measure used to achieve design capacity An effective capacity is lower than design capacity When is capacity measurement at the best operating level? - CORRECT ANSWER When the average unit cost is minimized Which two capacity measurement concepts should a firm consider when conducting a location analysis? - CORRECT ANSWER proximity to sources of supply site considerations