Delta FA Assessment 1 Flashcards
| | | |
(2025)
|
Study |online |at |https://quizlet.com/_gen9um
1. What are Delta's core values?
| | | | Integrity, resilience, care, and servant leader-
| | | | |
ship.
(Source: The Way We Train - Page 4)
| | | | | | |
2. What is Delta's mission statement?
| | | | No one better connects the world.
| | | | |
3. What SkyPro app can you use to find re-
| | | | | | | | Content Locker |
sources like the OBM, AH, CXM, OBSS?
| | | | | | |
4. What SkyPro app can you use to access
| | | | | | | MiCrew
and manage your schedule on the go?
| | | | | | |
(Source: IQ Program Resources -> Week 1 ->
| | | | | | |
SkyPro & Apps -> Common Apps)
| | | | | |
5. What SkyPro app is a real time, text mes-
| | Crew Assist | | | | | | |
saging application made especially for
| | | | |
flight attendants in need of immediate op- (Source: IQ Program Resources -> Week 1 ->
| | | | | | |
| | | | | | |
erational assistance? |
SkyPro & Apps -> Common Apps) | | | | |
6. What SkyPro app provides all of the info
| | | | | | | My Flight
|
you need for each flight in your rotation,
| | | | | | | |
|displaying relevant, real-time, and flight | | | |
1 |/ |11
, Delta FA Assessment 1 Flashcards | | | |
(2025)
|
Study |online |at |https://quizlet.com/_gen9um
7. WhatSkyProappprovidesyouacustomer GuestServiceTool(GST)
| | | | | | | | | |
list, seat map, connecting gate informa-
| | | | |
|tion, and countdown clock?
| | |
8. What SkyPro app can be used during
| Flight Family Communication | | | | | | |
boarding to help expedite the boarding
| | | | | |
process by communicating with the flight
| | | | | |
deck, local operations, and with the gate
| | | | | | |
agent regarding overhead bins, missing
| | | | |
catering items, seat duplications, and oth- er
| | | | | | |
issues during boarding?
| | |
9. What SkyPro app can you use to view open MyCabin
| | | | | | | | |
cabin discrepancies on your aircraft up to
| | | | | |
|three hours prior to departure?| | | |
10. What SkyPro app is used for recording on- Sales (ideally accessed from the GST - Guest
| | | | | | | | | | | | | | |
board sales? | Service Tool) |
2 |/ |11
| | | |
(2025)
|
Study |online |at |https://quizlet.com/_gen9um
1. What are Delta's core values?
| | | | Integrity, resilience, care, and servant leader-
| | | | |
ship.
(Source: The Way We Train - Page 4)
| | | | | | |
2. What is Delta's mission statement?
| | | | No one better connects the world.
| | | | |
3. What SkyPro app can you use to find re-
| | | | | | | | Content Locker |
sources like the OBM, AH, CXM, OBSS?
| | | | | | |
4. What SkyPro app can you use to access
| | | | | | | MiCrew
and manage your schedule on the go?
| | | | | | |
(Source: IQ Program Resources -> Week 1 ->
| | | | | | |
SkyPro & Apps -> Common Apps)
| | | | | |
5. What SkyPro app is a real time, text mes-
| | Crew Assist | | | | | | |
saging application made especially for
| | | | |
flight attendants in need of immediate op- (Source: IQ Program Resources -> Week 1 ->
| | | | | | |
| | | | | | |
erational assistance? |
SkyPro & Apps -> Common Apps) | | | | |
6. What SkyPro app provides all of the info
| | | | | | | My Flight
|
you need for each flight in your rotation,
| | | | | | | |
|displaying relevant, real-time, and flight | | | |
1 |/ |11
, Delta FA Assessment 1 Flashcards | | | |
(2025)
|
Study |online |at |https://quizlet.com/_gen9um
7. WhatSkyProappprovidesyouacustomer GuestServiceTool(GST)
| | | | | | | | | |
list, seat map, connecting gate informa-
| | | | |
|tion, and countdown clock?
| | |
8. What SkyPro app can be used during
| Flight Family Communication | | | | | | |
boarding to help expedite the boarding
| | | | | |
process by communicating with the flight
| | | | | |
deck, local operations, and with the gate
| | | | | | |
agent regarding overhead bins, missing
| | | | |
catering items, seat duplications, and oth- er
| | | | | | |
issues during boarding?
| | |
9. What SkyPro app can you use to view open MyCabin
| | | | | | | | |
cabin discrepancies on your aircraft up to
| | | | | |
|three hours prior to departure?| | | |
10. What SkyPro app is used for recording on- Sales (ideally accessed from the GST - Guest
| | | | | | | | | | | | | | |
board sales? | Service Tool) |
2 |/ |11
