17 - 27 seconds
What is our Shot Window?
Adjust the grinder to make the coffee grounds coarser (towards you)
What should you do if your Espresso Shots are pulling long?
Adjust the grinder to make the coffee grinds finer (away from you)
What should you do if your Espresso Shots are pulling short?
Flavor, Shots, Milk
What is the correct sequence for Drink-Making?
1/4 inch of tight froth
How much froth do our hot drinks get on top?
160 - 170 degrees
What is the "Regular" temp for our hot drinks?
110-120 degrees
What is the temp for Kids hot drinks?
175-180 degrees
What is the temp for "Extra Hot" drinks?
181+ degrees
What is temp is considered "Burnt"?
140-150 degrees
What is the temp for "Drinkable" hot drinks?
Smooth Mix
What milk is used in a Breve?
Half and Half (Breve)
What is Smooth Mix?
Mocha Mix
What is the standard milk for Mochas?
Whole Milk
What is the default milk for Lattes and Cappuccinos?
Nonfat Milk (Skim)
What kind of milk should you use for a skinny coffee?
Use sugar free flavor and nonfat milk (skim milk)
What should you do for any skinny coffee drinks?
Smooth Mix
What kind of milk should you use for hot or iced SF Mochas?
Oat Milk, Coconut Milk, Almond Milk
What are the Non-Dairy milk options?
Half Skim & Half Whole Milk
What milk should you use for people who ask for 2% Milk?
Irish Cream & White Chocolate
What flavors are in a Smooth 7?
Smooth Mix
, What milk is used in a Smooth 7?
Caramel & Vanilla
What flavors are in a Blondie?
Smooth Mix
What milk is used in a Blondie?
Brown Sugar Cinnamon & White Chocolate
What flavors are in a Cinnamon Roll?
Smooth Mix
What milk is used in a Cinnamon Roll?
Salted Caramel & White Chocolate
What flavors are in a Sweet & Salty?
Smooth Mix
What milk is used in a Sweet & Salty?
Caramel & Hazelnut
What flavors are in a Brunette?
Mocha Mix
What milk is used in a Brunette?
White Chocolate
What flavors are in a White Chocolate Mocha?
Mocha Mix
What milk is used in a White Chocolate Mocha?
Caramel & Coconut
What flavors go in a German Chocolate?
Mocha Mix
What milk is used in a German Chocolate?
Makes any 7 Original with a total of 6 shots
What does "Make It A Triple 7" mean?
2 shots of espresso
What is a Dub?
1
How many "Dub" shots go in a Small or Medium coffee?
2
How many Shots go in a Small or Medium coffee?
4
How many Shots go in a Large coffee?
2
How many "Dub" shots go in a Large coffee?
5, 8, 12, 16
What are the iced drink fill lines for Kid, Small, Medium, & Large?
8, 10, 12
What are the hot drink fill lines for Small, Medium, and Large?
Add 4 ounces of milk and reduce the amount of ice in the cup
What should you do if a customer asks for "Easy" or "Light" ice?
Half of the flavor will be SF Dark Chocolate and Smooth Mix will be used
What extra measures do you take when a customer orders a SF Mocha?
Half of the flavor will be Dark Chocolate