C180 Exam 2 Questions With Correct
Answers
Uncertainty |Reduction |Theory |(URT) |- |CORRECT |ANSWER✔✔->Seeks |to |explain |how |we |
communicate |when |we |are |unsure |about |our |surroundings.
>premises |that |people |are |motivated |to |reduce |uncertainty |about |their |social |environment; |
individuals |seek |to |predict |and |explain |their |surroundings
Two |types |of |uncertainty |- |CORRECT |ANSWER✔✔-Cognitive |Uncertainty: |the |doubts |people |
experience |about |their |own |beliefs |and |the |beliefs |of |others
under |what |conditions |are |we |motivated |to |reduce |uncertainty? |- |CORRECT |ANSWER✔✔-
Deviation: |
we |are |curious |when |an |individual |violates |our |expectations
Anticipation |of |future |interaction: |
we |are |particularly |motivated |to |reduce |uncertainty |when |we |expect |to |interact |with |
someone |again
Control |over |resources: |
we |feel |especially |compelled |to |reduce |uncertainty |when |an |individual |determines |the |
rewards |and |costs |we |will |receive
Strategies |to |reduce |uncertainty |- |CORRECT |ANSWER✔✔-1.) |SEEKING |INFORMATION:
---> |passive |strategies: |involve |observing |the |target |from |a |distance; |observe |their |interactions,
|gathering |info
------> |Pro: |minimize |face |threats
,------> |Con: |they |may |not |produce |the |information |the |observer |is |most |interested |in
---> |active |strategies: |when |individuals |take |action |to |acquire |information |but |do |not |actually |
interact |with |the |person; |such |as |using |a |third |party |
------> |Pro: |offer |more |control |over |information |than |passive |strategies
------> |Con: |requires |more |effort |and |more |risk
|
---> |interactive |strategies: |entail |communicating |with |the |person |
------>Pro: |most |direct |method |of |reducing |uncertainty
------> |Con: |they |may |produce |anxiety, |embarrassment, |discomfort, |and |awkwardness |
PLANNING:
>cope |with |uncertainty |by |planning |before |and |during |social |interaction
(Leslie |Knop |example)
HEDGING |(AGAINST |NEGATIVE |OUTCOMES):
>hedge |against |the |outcomes |that |could |occur |when |producing |messages |under |conditions |of |
uncertainty; |serve |the |common |goal |of |circumventing |embarrassment |in |ambiguous |situations
---> |off-record |strategies
Characteristics |of |small |talk |- |CORRECT |ANSWER✔✔->safe |topics: |
>variety |of |topics: |we |tend |to |talk |about |lots |of |different |topics |in |not |a |whole |lot |of |depth
>question |and |answer |form: |
>parallel |topics: |I |ask |you |how |many |pets |you |have, |you |ask |me |how |many |pets |I |have
, |
>ritualized |opening |and |closing: |"hey |how |are |you"
why |is |it |important |to |study |small |talk? |- |CORRECT |ANSWER✔✔-small |talk |is |a |fundamental |
part |of |communication
FREQUENCY: |we |do |it |all |the |time |
>with |acquaintances, |friends, |close |friends |= |2/3 |small |talk
>across |all |personal |relationships, |including |romantic |relationships, |small |talk |makes |up |about |
1/2 |of |all |talk |
DEVELOPING |RELATIONSHIPS: |
>audition |for |relationship--->evaluating |how |you |feel |about |the |person |
>networking
>avoiding |loneliness
the |paradox |of |small |talk |- |CORRECT |ANSWER✔✔-we |hate |small |talk |yet |we |do |it |all |the |time
we |say |we |don't |enjoy |engaging |in |small |talk |yet |it |is |such |a |fundamental |aspect |of |how |we |
communicate |with |people |
>we |have |lots |of |different |word |to |describe |small |talk---> |the |terms |tend |to |minimize |the |
importance |of |small |talk, |most |are |negative
> |the |fact |that |there |are |lots |of |words |to |describe |it, |means |its |important
Guidelines |for |Small |Talk |- |CORRECT |ANSWER✔✔-1.) |Increase |topic |intimacy |gradually
--->appropriateness |vs |efficiency |trade |off: |in |order |to |make |small |talk |in |a |culturally |
appropriate |way
2.) |Give |and |use |"free |information"
Answers
Uncertainty |Reduction |Theory |(URT) |- |CORRECT |ANSWER✔✔->Seeks |to |explain |how |we |
communicate |when |we |are |unsure |about |our |surroundings.
>premises |that |people |are |motivated |to |reduce |uncertainty |about |their |social |environment; |
individuals |seek |to |predict |and |explain |their |surroundings
Two |types |of |uncertainty |- |CORRECT |ANSWER✔✔-Cognitive |Uncertainty: |the |doubts |people |
experience |about |their |own |beliefs |and |the |beliefs |of |others
under |what |conditions |are |we |motivated |to |reduce |uncertainty? |- |CORRECT |ANSWER✔✔-
Deviation: |
we |are |curious |when |an |individual |violates |our |expectations
Anticipation |of |future |interaction: |
we |are |particularly |motivated |to |reduce |uncertainty |when |we |expect |to |interact |with |
someone |again
Control |over |resources: |
we |feel |especially |compelled |to |reduce |uncertainty |when |an |individual |determines |the |
rewards |and |costs |we |will |receive
Strategies |to |reduce |uncertainty |- |CORRECT |ANSWER✔✔-1.) |SEEKING |INFORMATION:
---> |passive |strategies: |involve |observing |the |target |from |a |distance; |observe |their |interactions,
|gathering |info
------> |Pro: |minimize |face |threats
,------> |Con: |they |may |not |produce |the |information |the |observer |is |most |interested |in
---> |active |strategies: |when |individuals |take |action |to |acquire |information |but |do |not |actually |
interact |with |the |person; |such |as |using |a |third |party |
------> |Pro: |offer |more |control |over |information |than |passive |strategies
------> |Con: |requires |more |effort |and |more |risk
|
---> |interactive |strategies: |entail |communicating |with |the |person |
------>Pro: |most |direct |method |of |reducing |uncertainty
------> |Con: |they |may |produce |anxiety, |embarrassment, |discomfort, |and |awkwardness |
PLANNING:
>cope |with |uncertainty |by |planning |before |and |during |social |interaction
(Leslie |Knop |example)
HEDGING |(AGAINST |NEGATIVE |OUTCOMES):
>hedge |against |the |outcomes |that |could |occur |when |producing |messages |under |conditions |of |
uncertainty; |serve |the |common |goal |of |circumventing |embarrassment |in |ambiguous |situations
---> |off-record |strategies
Characteristics |of |small |talk |- |CORRECT |ANSWER✔✔->safe |topics: |
>variety |of |topics: |we |tend |to |talk |about |lots |of |different |topics |in |not |a |whole |lot |of |depth
>question |and |answer |form: |
>parallel |topics: |I |ask |you |how |many |pets |you |have, |you |ask |me |how |many |pets |I |have
, |
>ritualized |opening |and |closing: |"hey |how |are |you"
why |is |it |important |to |study |small |talk? |- |CORRECT |ANSWER✔✔-small |talk |is |a |fundamental |
part |of |communication
FREQUENCY: |we |do |it |all |the |time |
>with |acquaintances, |friends, |close |friends |= |2/3 |small |talk
>across |all |personal |relationships, |including |romantic |relationships, |small |talk |makes |up |about |
1/2 |of |all |talk |
DEVELOPING |RELATIONSHIPS: |
>audition |for |relationship--->evaluating |how |you |feel |about |the |person |
>networking
>avoiding |loneliness
the |paradox |of |small |talk |- |CORRECT |ANSWER✔✔-we |hate |small |talk |yet |we |do |it |all |the |time
we |say |we |don't |enjoy |engaging |in |small |talk |yet |it |is |such |a |fundamental |aspect |of |how |we |
communicate |with |people |
>we |have |lots |of |different |word |to |describe |small |talk---> |the |terms |tend |to |minimize |the |
importance |of |small |talk, |most |are |negative
> |the |fact |that |there |are |lots |of |words |to |describe |it, |means |its |important
Guidelines |for |Small |Talk |- |CORRECT |ANSWER✔✔-1.) |Increase |topic |intimacy |gradually
--->appropriateness |vs |efficiency |trade |off: |in |order |to |make |small |talk |in |a |culturally |
appropriate |way
2.) |Give |and |use |"free |information"
