_____________ involves paying attention to the content of the
message and the feeling conveyed with the message Correct
Answers LISTENING involves paying attention to the content
of the message and the feeling conveyed with the message
3 Purposes of group communication Correct Answers -
knowledge sharing
- decision making
- creating productive relationships
4 Components of Nursing Foundation Correct Answers Person,
Nursing, Health, Environment
4 Types of secondary groups Correct Answers - Health
Education
- Therapy
- Support
- Activity
A nurse will serve prison time if a patient's health information is
not protected.
A.) True
B.) False Correct Answers B.) False
A standardized tool to improve clear communication was
A.) PQRST
B.) Team-STEPPS
,C.) SBAR
D.) ANA Correct Answers C.) SBAR
Acculturation Correct Answers How individuals from a
different culture learn and choose to adapt to a new culture
Active Listening Correct Answers Intentional form of listening
Activity Secondary Groups Correct Answers - getting people in
touch w/their bodies, encouraging cooperation
- typically physical activity-related
Adaptors Correct Answers Repetitive nonverbal actions
(Ex: Nervous foot tapping, hair twirling)
Adjourning/Transforming Stage Correct Answers Expect:
Natural end or plan new project and goals
Requires: review, recognition, and reward
Affect Displays Correct Answers Display can be fake, feel one-
way, feel opposite
(Ex: Laughing when nervous)
Aggressor Correct Answers Criticizes or blames others,
personally attacks other members, uses sarcasm and hostility in
interactions
Another name for nursing theories is nursing _____________
Correct Answers Another name for nursing theories is nursing
CONCEPTS
, Assimilation Correct Answers An individual from a different
culture fully adopts the mainstream culture as part of his/her
own identity
Attending (SOLER) Correct Answers S - Squarely - Face the pt
squarely, signifies interest and respect
O - Open - Adopt an open posture, shows you're receptive to
what they have to say
L - Lean - Lean toward the pt, conveys you're fully engaged
E - Eye Contact - Maintain good eye contact to concentrate
better, show interest
R - Relaxed - Try to be relatively relaxed, makes it easier for pt
to relax
Avoider Correct Answers Whispers to others, daydreams,
doodles, acts indifferent and passive
Barriers to Safe, Effective Communication Correct Answers -
Fragmentation (incomplete comm)
- Handoffs
- Underreporting of erros
- Fatigue
Best way to assess a pt's spirituality Correct Answers Ask them
Blocker Correct Answers Instantly rejects ideas or argues an
idea to death, cites tangential ideas and opinions, obstructs
decision making
Caring Correct Answers The essence of nursing affirmed by
the American Nurses Association