NURS 100 WCU FINAL EXAM 2025
QUESTIONS AND ANSWERS
INTRAPERSONAL COMMUNICATION - ....ANSWER ...-
Communication within an individual (self-talk)
SMALL GROUP COMMUNICATION - ....ANSWER ...-Communication
within a group of people working towards a mutual goal.
S.O.L.E.R. - ....ANSWER ...-S- sit facing the patient
O- open posture
L- lean forwards the patient
E- eye contact
R- relax
"Do" for communication - ....ANSWER ...-Silence
Present reality
Actively listen
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,Ask questions (SOLER)
Use open-ended questions
Summarize
Offer self
Touch
Set boundaries!
"Don't of communication - ....ANSWER ...-Ask irrelevant questions
Offering personal opinions
Stereotype
Give advice
Give false Reassurance/hope
Minimizing feelings
Change topic
Judge
Offer sympathy
Ask why questions!
T or F: The following is a form of therapeutic communication:
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,If I were you, I would take the medication the doctor prescribed. -
....ANSWER ...-False
T or F: The following is a form of therapeutic communication:
Tell me what your concerns are regarding the procedure. - ....ANSWER ...-
True
AIDET - ....ANSWER ...-A-Acknowledge
I-Introduce
D-Duration
E-Explanation
T-Thank you
ISBAR - ....ANSWER ...-IDENTIFY
SITUATION
BACKGROUND
ASSESSMENT
RECOMMENDATION
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, Pre interaction, orientation, working, resolution (termination) -
....ANSWER ...-The phases of communication between the nurse and a
patient
Preinteraction - ....ANSWER ...-Phase of nurse/ patient interaction which
happens prior to meeting patient, gathering information about them (name, DOB
Orientation - ....ANSWER ...-When the nurse and the patient meet, get to
know each other, and learn to trust each other, nurse introducing themselves to
patient
Working - ....ANSWER ...-When the nurse and the patient work together to
solve problems and accomplish goals
Resolution (termination) - ....ANSWER ...-End of the nurse-client
relationship
What is the #1 way to prevent the spread of infections? - ....ANSWER ...-
Hand Hygiene
Most infections which happen in the health care facility are due to -
....ANSWER ...-Healthcare workers hands
What does the nonspecific innate immune defense system do? -
....ANSWER ...-it keeps infections out of the body
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 4
QUESTIONS AND ANSWERS
INTRAPERSONAL COMMUNICATION - ....ANSWER ...-
Communication within an individual (self-talk)
SMALL GROUP COMMUNICATION - ....ANSWER ...-Communication
within a group of people working towards a mutual goal.
S.O.L.E.R. - ....ANSWER ...-S- sit facing the patient
O- open posture
L- lean forwards the patient
E- eye contact
R- relax
"Do" for communication - ....ANSWER ...-Silence
Present reality
Actively listen
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 1
,Ask questions (SOLER)
Use open-ended questions
Summarize
Offer self
Touch
Set boundaries!
"Don't of communication - ....ANSWER ...-Ask irrelevant questions
Offering personal opinions
Stereotype
Give advice
Give false Reassurance/hope
Minimizing feelings
Change topic
Judge
Offer sympathy
Ask why questions!
T or F: The following is a form of therapeutic communication:
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 2
,If I were you, I would take the medication the doctor prescribed. -
....ANSWER ...-False
T or F: The following is a form of therapeutic communication:
Tell me what your concerns are regarding the procedure. - ....ANSWER ...-
True
AIDET - ....ANSWER ...-A-Acknowledge
I-Introduce
D-Duration
E-Explanation
T-Thank you
ISBAR - ....ANSWER ...-IDENTIFY
SITUATION
BACKGROUND
ASSESSMENT
RECOMMENDATION
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 3
, Pre interaction, orientation, working, resolution (termination) -
....ANSWER ...-The phases of communication between the nurse and a
patient
Preinteraction - ....ANSWER ...-Phase of nurse/ patient interaction which
happens prior to meeting patient, gathering information about them (name, DOB
Orientation - ....ANSWER ...-When the nurse and the patient meet, get to
know each other, and learn to trust each other, nurse introducing themselves to
patient
Working - ....ANSWER ...-When the nurse and the patient work together to
solve problems and accomplish goals
Resolution (termination) - ....ANSWER ...-End of the nurse-client
relationship
What is the #1 way to prevent the spread of infections? - ....ANSWER ...-
Hand Hygiene
Most infections which happen in the health care facility are due to -
....ANSWER ...-Healthcare workers hands
What does the nonspecific innate immune defense system do? -
....ANSWER ...-it keeps infections out of the body
....COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED...TRUSTED & VERIFIED 4
