MGT 301 Exam #3 UK Kirn UPDATED
ACTUAL Exam Questions and CORRECT
Answers
Human Resource Management - CORRECT ANSWER - consists of the activities managers
perform to plan for, attract, develop, and retain an effective workforce
Human Capital - CORRECT ANSWER - the economic or productive potential of employee
knowledge, experience, and actions
Knowledge Worker - CORRECT ANSWER - someone whose occupation is principally
concerned with generating or interpreting information, opposed to manual labor
Social Capital - CORRECT ANSWER - the economic or productive potential of strong,
trusting, and cooperative relationships
Strategic HRM Process - CORRECT ANSWER - consists of developing a systematic,
comprehensive strategy for understanding current employee needs and predicting future
employee need
Steps in SHRM - CORRECT ANSWER - 1. establish the grand strategy
2. formulate plans
3. plan human resources
4. recruit people
5. orientation, train, develop
6. perform appraisals
Job Analysis - CORRECT ANSWER - determining the basic elements of a job by observation
and analysis
,Job Description - CORRECT ANSWER - summarizes what the holder of the job does and
how and why he or she does it
Job Specification - CORRECT ANSWER - describes the minimum qualifications a person
must have to perform the job successfully
Predicting Future Needs - CORRECT ANSWER - become knowledgeable about the staffing
the organization might need
Unstructured Interview - CORRECT ANSWER - - no fixed set of questions and no systematic
scoring procedure
- involves asking probing questions to find out what the applicant is like
Structured Interview - CORRECT ANSWER - - asking each applicant the same questions and
comparing their responses to a standardized set of answers
- types: situational and behavioral
Situational Interview - CORRECT ANSWER - focuses on hypothetical situations.
Behavioral Interview - CORRECT ANSWER - explore what applicants have actually done in
the past.
Ability Tests - CORRECT ANSWER - measure physical abilities, strength and stamina,
mechanical ability, mental abilities, and clerical abilities
Performance Tests - CORRECT ANSWER - (skills) measure performance on actual job tasks,
take place in assessment center
Personality Tests - CORRECT ANSWER - (traits) measure such personality traits as
adjustment, energy, sociability, independence, and need for achievement
, Base Pay - CORRECT ANSWER - basic wage or salary paid employees in exchange for
doing their jobs
Incentives - CORRECT ANSWER - Commissions, bonuses, profit-sharing plans, and stock
options
Benefits - CORRECT ANSWER - 31.7% of package: health, dental, life insurance, disability
protection, retirement plans etc.
Onboarding - CORRECT ANSWER - - programs that help employees to integrate and
transition to new jobs
- by making them familiar with corporate policies, procedures, culture, and politics
- by clarifying work role expectations and responsibilities
Learning and Development Onboarding - CORRECT ANSWER - 1. Assessment
2. Objectives
3. Selection
4. Implementation
5. Evaluation
Performance Appraisal (chart) - CORRECT ANSWER - set of processes and managerial
behaviors that involve
1. defining
2. monitoring
3. review performance
4. provide consequences
Objective Appraisal - CORRECT ANSWER - based on fact and often numerical
ACTUAL Exam Questions and CORRECT
Answers
Human Resource Management - CORRECT ANSWER - consists of the activities managers
perform to plan for, attract, develop, and retain an effective workforce
Human Capital - CORRECT ANSWER - the economic or productive potential of employee
knowledge, experience, and actions
Knowledge Worker - CORRECT ANSWER - someone whose occupation is principally
concerned with generating or interpreting information, opposed to manual labor
Social Capital - CORRECT ANSWER - the economic or productive potential of strong,
trusting, and cooperative relationships
Strategic HRM Process - CORRECT ANSWER - consists of developing a systematic,
comprehensive strategy for understanding current employee needs and predicting future
employee need
Steps in SHRM - CORRECT ANSWER - 1. establish the grand strategy
2. formulate plans
3. plan human resources
4. recruit people
5. orientation, train, develop
6. perform appraisals
Job Analysis - CORRECT ANSWER - determining the basic elements of a job by observation
and analysis
,Job Description - CORRECT ANSWER - summarizes what the holder of the job does and
how and why he or she does it
Job Specification - CORRECT ANSWER - describes the minimum qualifications a person
must have to perform the job successfully
Predicting Future Needs - CORRECT ANSWER - become knowledgeable about the staffing
the organization might need
Unstructured Interview - CORRECT ANSWER - - no fixed set of questions and no systematic
scoring procedure
- involves asking probing questions to find out what the applicant is like
Structured Interview - CORRECT ANSWER - - asking each applicant the same questions and
comparing their responses to a standardized set of answers
- types: situational and behavioral
Situational Interview - CORRECT ANSWER - focuses on hypothetical situations.
Behavioral Interview - CORRECT ANSWER - explore what applicants have actually done in
the past.
Ability Tests - CORRECT ANSWER - measure physical abilities, strength and stamina,
mechanical ability, mental abilities, and clerical abilities
Performance Tests - CORRECT ANSWER - (skills) measure performance on actual job tasks,
take place in assessment center
Personality Tests - CORRECT ANSWER - (traits) measure such personality traits as
adjustment, energy, sociability, independence, and need for achievement
, Base Pay - CORRECT ANSWER - basic wage or salary paid employees in exchange for
doing their jobs
Incentives - CORRECT ANSWER - Commissions, bonuses, profit-sharing plans, and stock
options
Benefits - CORRECT ANSWER - 31.7% of package: health, dental, life insurance, disability
protection, retirement plans etc.
Onboarding - CORRECT ANSWER - - programs that help employees to integrate and
transition to new jobs
- by making them familiar with corporate policies, procedures, culture, and politics
- by clarifying work role expectations and responsibilities
Learning and Development Onboarding - CORRECT ANSWER - 1. Assessment
2. Objectives
3. Selection
4. Implementation
5. Evaluation
Performance Appraisal (chart) - CORRECT ANSWER - set of processes and managerial
behaviors that involve
1. defining
2. monitoring
3. review performance
4. provide consequences
Objective Appraisal - CORRECT ANSWER - based on fact and often numerical
