WGU OB C715 Chapter 10 Quiz with Accurate Answers

1) Which of the following accurately differentiates between work groups and work teams? a) Work groups are used by top-management employees, while work teams are used by lower-level workers. b) Work groups involve members who have complementary skills, while work teams use employees who have random and varied skills. c) Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function. d) Work teams represent the mere accumulation of individual efforts, while work groups generate a positive synergy within the organization. correct answer c) Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function. 2) Which of the following statements is true regarding self-managed work teams? a) Self-managed work teams typically consist of forty to fifty employees. b) Members of self-managed work teams typically report lower job satisfaction. c) Self-managed work teams are typically composed of employees from different departments who work independent of each other. d) In the case of self-managed work teams, supervisory positions take on decreased importance. correct answer d) In the case of self-managed work teams, supervisory positions take on decreased importance. 3) Which of the following statements is true regarding size of teams? a) When teams have excess members, cohesiveness declines. b) As team size increases, social loafing decreases. c) When teams have excess members, mutual accountability increases. d) Members of large teams coordinate work better when pressed for time. correct answer a) When teams have excess members, cohesiveness declines. 4) Which of the following is most likely to increase team efficacy? a) providing vast and generic goals b) helping the team achieve small successes c) ensuring that team goals are substantially difficult