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Crisis - correct answer ✔✔Upset in psychological equilibrium or baseline level of function
caused by a stressful event. Characterized by temporary inability to cope
Symptoms of crisis - correct answer ✔✔stress, anxiety, depression
Duration of crisis - correct answer ✔✔3 days to 6 weeks
Crisis Intervention - correct answer ✔✔brief inpatient or outpatient support, focused
psychotherapy treatment initiated when a person is in crisis
Duration of crisis intervention - correct answer ✔✔1-6 sessions for 4-6 weeks
Normative stress - correct answer ✔✔stressful events that happen frequently in the normal
course of life (caused by ordinary events_
traumatic stress - correct answer ✔✔events that involve the threat of life and death
Type I Trauma - correct answer ✔✔a single event
Type II trauma - correct answer ✔✔series of events or continuous events that cause trauma, in
the context of physical or psychological captivity
which type of trauma is crisis intervention appropriate for? - correct answer ✔✔type I
, factors related to the event that influence reactions to trauma - correct answer ✔✔extent of
exposure, cause of event, duration, warning, injury, extent of community loss, traumatic stimuli,
opportunity for action, extent of resource loss
factors related to the individual that influence reactions - correct answer ✔✔resilience,
hardiness, prior experience of trauma, prior psychological problems, family stability and health,
self expectations
three focuses of crisis intervention - correct answer ✔✔coping mechanisms, support, meaning
goals of initial CI phone call - correct answer ✔✔1. gather basic information
2. assess mental health emergencies
3. do not decrease anxiety too much; keep the call short
4. manage expectations
5. set up first appt for no more than 24 hours away
CI first session process issues - correct answer ✔✔1. take charge
2. build communication and rapport
3. normalization
4. empathy and active listening
5. avoid why questions
6. process feelings (but beware of excess ventilation, which may dilute motivation and cause
later embarssement; warn client)
CI first session/assessment - correct answer ✔✔1. client tells their story
2. establish that this is a crisis
3. explore previous similar experiences