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C215 OA Study Guide 2025/2026 Exam
Questions and Verified Answers |
Already Graded A+
Which definition used for quality evaluates how well a product performs its
intended function? - 🧠 ANSWER ✔✔Fitness for Use
Which total quality management (TQM) process was developed to stress
management's responsibility for quality? - 🧠 ANSWER ✔✔14 points for quality
improvement
Which total quality management (TQM) process consists of 13 published standards
and guidelines? - 🧠 ANSWER ✔✔ISO 9000
A company manufactures shoes using a quality management system. The company
needs to put a process in place to measure any defects. The company would like to
measure the number of defects and observe the number of occurrences to isolate
the particular defect. Which quality tool should the company use to focus on
correcting this particular issue? - 🧠 ANSWER ✔✔Checklist
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
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Which quality control tool should be used to monitor the current status or end
result of a process? - 🧠 ANSWER ✔✔Control chart
Which group of keywords or phrases describes the critical role that marketing
plays in the total quality management (TQM) process? - 🧠 ANSWER ✔✔Enhance
competition; understand consumer preferences; maintain communication with
operations
What is the common theme in total quality management (TQM) across all
functions in an organization? - 🧠 ANSWER ✔✔To satisfy customer needs
Which concept of variation measures the central tendency of a set of data? - 🧠
ANSWER ✔✔Mean
What do assignable causes of variation indicate? - 🧠 ANSWER ✔✔Out-of-control
signals were found in the process
Which continuous improvement method does C pk measure? - 🧠 ANSWER
✔✔How close one is to a target and how consistent one is with the average
performance
What are two important aspects of Six Sigma? - 🧠 ANSWER ✔✔Technical tools,
People Involvement
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
C215 OA Study Guide 2025/2026 Exam
Questions and Verified Answers |
Already Graded A+
Which definition used for quality evaluates how well a product performs its
intended function? - 🧠 ANSWER ✔✔Fitness for Use
Which total quality management (TQM) process was developed to stress
management's responsibility for quality? - 🧠 ANSWER ✔✔14 points for quality
improvement
Which total quality management (TQM) process consists of 13 published standards
and guidelines? - 🧠 ANSWER ✔✔ISO 9000
A company manufactures shoes using a quality management system. The company
needs to put a process in place to measure any defects. The company would like to
measure the number of defects and observe the number of occurrences to isolate
the particular defect. Which quality tool should the company use to focus on
correcting this particular issue? - 🧠 ANSWER ✔✔Checklist
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, 2
Which quality control tool should be used to monitor the current status or end
result of a process? - 🧠 ANSWER ✔✔Control chart
Which group of keywords or phrases describes the critical role that marketing
plays in the total quality management (TQM) process? - 🧠 ANSWER ✔✔Enhance
competition; understand consumer preferences; maintain communication with
operations
What is the common theme in total quality management (TQM) across all
functions in an organization? - 🧠 ANSWER ✔✔To satisfy customer needs
Which concept of variation measures the central tendency of a set of data? - 🧠
ANSWER ✔✔Mean
What do assignable causes of variation indicate? - 🧠 ANSWER ✔✔Out-of-control
signals were found in the process
Which continuous improvement method does C pk measure? - 🧠 ANSWER
✔✔How close one is to a target and how consistent one is with the average
performance
What are two important aspects of Six Sigma? - 🧠 ANSWER ✔✔Technical tools,
People Involvement
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
