EXAM STUDY GUIDE 2025/2026
COMPLETE QUESTIONS AND CORRECT
DETAILED ANSWERS WITH RATIONALES ||
100% GUARANTEED PASS
<RECENT VERSION>
1. Self-Awareness (Definition of the competency) - ANSWER ✓ Identify
thoughts, emotions, and behaviors
Identify patterns in thinking and behavior
Be open and curious
2. Self-Regulation (Definition of the competency) - ANSWER ✓ Regulate
impulses, emotions, physiology, and behaviors to achieve goals
Express emotions appropriately
Stop counterproductive thinking
3. Optimism (definition of the competency) - ANSWER ✓ Hunt for what is
good
Fight the Negativity Bias
Remain realistic
Identify what is controllable
Maintain hope
Have confidence in self and team
4. Mental Agility (Definition of the competency) - ANSWER ✓ Think
flexibly, accurately, and thoroughly (FAT)
Take other perspectives
, Identify and understand problems
Be willing to try new strategies
5. Strength of Character (Definition of the competency) - ANSWER ✓ Know
your top character strengths and how to use them to overcome challenges
and meet goals
Have faith in one's character strengths, talents, and abilities
Demonstrate an "I am strong" attitude
6. Connection (Definition of the competency) - ANSWER ✓ Build strong
relationships
Use positive and effective communication
Develop empathy, tracking
Be willing to ask for help
Support others
7. Primary Competency of Goal Setting - ANSWER ✓ Self-Regulation
8. Goal Setting - ANSWER ✓ An MRT skill which is a process to deliberately
energize, direct, and sustain behavior to sustain progress toward a goal
9. Internal Motivation - ANSWER ✓ Motivators that drive an individual to
engage in an activity not simply for the enjoyment of the activity, but is still
determined by the person; examples including valuing the outcome of a
behavior or self-identity
10.Intrinsic Motivation - ANSWER ✓ Engaging in an activity for its inherent
satisfaction; the activity itself is enjoyable
11.Instrumental Motivation - ANSWER ✓ Motivators that drive an individual
to engage in an activity, not because it is enjoyable, but because it leads to
certain outcomes; examples include rewards and punishment or avoiding
shame/guilt
12.Rewards/Punishment (Source of Motivation) - ANSWER ✓ An instrumental
motivator; rewards are provided to reinforce a desired behavior and/or
punishments are provided to deter behaviors that aren't desired
,13.Mental Cue - ANSWER ✓ A word or phrase you say to yourself that
reminds you what you need to do to get yourself out of a Thinking Trap
14.3 Indicators that you might need to detect an iceberg - ANSWER ✓ 1.
Emotions and Reactions that are out of proportion to what you're thinking in
the heat of the moment
2. Your emotions or reactions surprises or confuses you (T-C Disconnect)
3. You notice strong Thinking Trap patterns
15."What Questions" - ANSWER ✓ the type of questions to ask to guide you
deeper toward understanding your iceberg (core value/core belief) that is
driving your emotions and reactions
16.Aha moment - ANSWER ✓ A moment of realization when you understand
your core value or belief that is driving your emotions and reactions; when
your iceberg explains your emotions and reactions
17.Primary Competency of Problem Solving - ANSWER ✓ Mental Agility
18.Problem Solving - ANSWER ✓ An MRT skill used to accurately identify
what caused the problem and identify solution strategies
19.Confirmation Bias - ANSWER ✓ The tendency to notice, remember, and
put more value on the evidence that supports our beliefs while not noticing,
not remembering, and not putting value on the evidence that contradicts our
beliefs; also known as the Velcro/Teflon Effect
20.Icebergs - ANSWER ✓ Core Values and/or Core Beliefs that are connected
to how we think the world should be or how the world is; assumptions we
have about ourselves and others
21.Problem Solving - Step 1 - ANSWER ✓ What's the problem you're trying to
solve?
22.Problem Solving - Step 2 - ANSWER ✓ What caused the problem?
23.Problem Solving - Step 3 - ANSWER ✓ What did you miss?
, 24.Problem Solving - Step 4 - ANSWER ✓ What's the evidence that each factor
contributed to the problem?
25.Problem Solving - Step 5 - ANSWER ✓ What really caused the problem?
26.Problem Solving - Step 6 - ANSWER ✓ What can you do about it?
27.Problem Solving - Step 1 (Key Word) - ANSWER ✓ Objective
28.Problem Solving - Step 2 (Key Word) - ANSWER ✓ Why
29.Problem Solving - Step 3 (Key Word) - ANSWER ✓ Flexibility
30.Problem Solving - Step 4 (Key Word) - ANSWER ✓ Accuracy
31.Problem Solving - Step 5 (Key Word) - ANSWER ✓ Clarity and Control
32.Problem Solving - Step 6 (Key Word) - ANSWER ✓ Positive Change
33.Primary Competency of Put it in Perspective (PIIP) - ANSWER ✓
Optimism
34.Put it in Perspective (PIIP) - ANSWER ✓ An MRT skill used to stop
catastrophic thinking, reduce anxiety, and improve problem solving by
capturing Worst Case thoughts, generating Best Case thoughts, identifying
the Most Likely Outcomes of a situation, and developing a plan to deal with
the Most Likely outcomes
35.Catastrophizing - ANSWER ✓ When you waste critical energy ruminating
about the irrational worst case outcomes of a situation, which prevents you
from taking purposeful action
36.Thinking Trap - ANSWER ✓ An overly rigid pattern in thinking that can
cause us to miss critical information about a situation or individual
37.Downward Spiral - ANSWER ✓ Style of catastrophizing in which your
brain tells a story that gets increasingly negative and improbable, causing
you to get increasingly anxious as the story goes on