SUU MGMT 6100 Final Exam Questions With Complete
Solutions
2 kinds of conflict in cohesion Correct Answers Task-related
(cognitive): productive and task focused
Relationship conflict (affective): personal and destructive
360 Feedback Correct Answers employees conduct a self-
assessment then compare their responses to those of their
managers, peers, reports, and clients.
Adam's Equity Theory
process based theory Correct Answers Motivated be a sense of
fairness in their interactions.
compare with others in similar situations and desire to be treated
equally, same inputs = same outputs.
Alderfer's ERG Theory (3)
needs based theory Correct Answers Motivated by 3 primary
needs. Modification of Maslow, as more than one need can
operate at a time and things can switch
1. Existence (E): basic physical needs. physiological and safety
2. Relatedness (R): connection to others, social
,3. Growth (G): personal development, esteem and self-
actualization
Artifact examples (5) Correct Answers visual elements of
culture.
1. mission statement
2. rituals
3. rules and policies
4. physical layout
5. stories
Beer and Nohria - Cracking the code of change
Two basic theories Correct Answers 1. Theory E: economic
value - shareholder returns
2. Theory O: a softer approach, focuses on corporate culture and
building trust/communication
behavior approach managerial grid (4) Correct Answers Low
task - Low people: impoverished management
high task - low people: produce or perish
low task - high people: country club
high task - high people: team management
Behavior approach Michigan (2) Correct Answers task oriented
vs people oriented
, behavior approach ohio (2) Correct Answers initiating structure
(task) vs consideration structure (people)
Behavioral Approach Correct Answers behaviors of effective
leaders, attempts to identify a set of universal behaviors
Benefits of strong culture (4)
Negatives of strong culture (4) Correct Answers benefits:
- goal and role clarity
- alignment with company goals
- moral compass
- lower turnover
Negatives
- discourages disagreement
- encourages unethical behavior
- difficult to change
- decreased performance in uncertainty
Big 5 personality traits Correct Answers 1. Openness
2. Conscientiousness
3. Extraversion
4. Agreeableness
5. Neuroticism
Causes of conflict (6) Correct Answers 1. organizational
structure
2. limited resources
3. task interdependence
4. incompatible goals
Solutions
2 kinds of conflict in cohesion Correct Answers Task-related
(cognitive): productive and task focused
Relationship conflict (affective): personal and destructive
360 Feedback Correct Answers employees conduct a self-
assessment then compare their responses to those of their
managers, peers, reports, and clients.
Adam's Equity Theory
process based theory Correct Answers Motivated be a sense of
fairness in their interactions.
compare with others in similar situations and desire to be treated
equally, same inputs = same outputs.
Alderfer's ERG Theory (3)
needs based theory Correct Answers Motivated by 3 primary
needs. Modification of Maslow, as more than one need can
operate at a time and things can switch
1. Existence (E): basic physical needs. physiological and safety
2. Relatedness (R): connection to others, social
,3. Growth (G): personal development, esteem and self-
actualization
Artifact examples (5) Correct Answers visual elements of
culture.
1. mission statement
2. rituals
3. rules and policies
4. physical layout
5. stories
Beer and Nohria - Cracking the code of change
Two basic theories Correct Answers 1. Theory E: economic
value - shareholder returns
2. Theory O: a softer approach, focuses on corporate culture and
building trust/communication
behavior approach managerial grid (4) Correct Answers Low
task - Low people: impoverished management
high task - low people: produce or perish
low task - high people: country club
high task - high people: team management
Behavior approach Michigan (2) Correct Answers task oriented
vs people oriented
, behavior approach ohio (2) Correct Answers initiating structure
(task) vs consideration structure (people)
Behavioral Approach Correct Answers behaviors of effective
leaders, attempts to identify a set of universal behaviors
Benefits of strong culture (4)
Negatives of strong culture (4) Correct Answers benefits:
- goal and role clarity
- alignment with company goals
- moral compass
- lower turnover
Negatives
- discourages disagreement
- encourages unethical behavior
- difficult to change
- decreased performance in uncertainty
Big 5 personality traits Correct Answers 1. Openness
2. Conscientiousness
3. Extraversion
4. Agreeableness
5. Neuroticism
Causes of conflict (6) Correct Answers 1. organizational
structure
2. limited resources
3. task interdependence
4. incompatible goals
