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Exam (elaborations)

C954 Information Technology Management – Complete Q&A Study Guide with Verified Answers (WGU)

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This document provides a full collection of verified questions and accurate answers for the WGU C954 Information Technology Management course. It covers essential IT leadership topics including IT service frameworks (ITIL, SOA, SDLC), executive roles (CIO, CTO, CDO), software development methodologies (SCRUM, XP, RAD), cloud computing, cybersecurity, business process reengineering, data analytics, and strategic IT decision-making. An ideal study resource for mastering C954 concepts and assessments.

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Uploaded on
July 3, 2025
Number of pages
15
Written in
2024/2025
Type
Exam (elaborations)
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Questions & answers

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C954-WGU information Technology Management
questions with verified answers
3D printer Ans✓✓✓ What can a company use to build a product
prototype for the purpose of testing user acceptance before beginning
large-scale production?


A company signs a contract with a virtualization service provider to host
its disaster recovery Ans✓✓✓ What is an example of a sustainable IT
practice?


A way to deliver electricity using two-way digital technology.
Ans✓✓✓ What is smart grid?


As a guide to be used globally in the IT industry Ans✓✓✓ Why was
ITIL developed?


Back office Ans✓✓✓ A company starts using a customer relationship
management(CRM) system and discovers that it has data mining
components that collect information about the company's current
customers' buying patterns. Which department should be using this
information?


Breadth, systems thinking, courage Ans✓✓✓ Which attributes should
IT professionals display to be effective leaders, according to Kim
Stevenson, former chief information officer (CIO) of Intel?

, Business Process Reengineering (BPR) Ans✓✓✓ is the analysis and
redesign of workflow within and between enterprises.


Chief Data Officer (CDO) Ans✓✓✓ CDO is responsible for
determining the types of information the enterprise will capture, retain,
analyze, and share.


Chief Information Officer (CIO) Ans✓✓✓ CIO is responsible for (1)
overseeing all uses of information technology and (2) ensuring the
strategic alignment of MIS with business goals and objectives.


Chief knowledge officer (CKO) Ans✓✓✓ CKO is responsible for
collecting, maintaining, and distributing the organization's knowledge.


Chief Privacy Officer (CPO) Ans✓✓✓ CPO is responsible for ensuring
the ethical and legal use of information within an organization.


Chief Security Officer (CSO) Ans✓✓✓ CSO is responsible for
ensuring the security of MIS systems and developing strategies and MIS
safeguards against attacks from hackers and viruses.


Chief Technology Officer (CTO) Ans✓✓✓ CTO is responsible for
ensuring the throughput, speed, accuracy, availability, and reliability of
an organization's information technology.

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