D351 Functions of Human Resources questions with
verified answers
4 Critical dependent variables Ans✓✓✓ 1. Productivity
2. Employee engagement
3. Turnover
4. Absenteeism
4 job characteristics model Ans✓✓✓ 1. skill variety
2. task identity & signifiants
3. autonomy
4. feedback
4 M's of Workflow analysis Ans✓✓✓ 1. Machines
2. Materials
3. Manpower
4. Money
5 major analysis method Ans✓✓✓ 1. Questionaries
2. Interviews
3. Dairies
4. Observation
5. Subject matter expert (SME) panel
,A benefits specialist works overtime during benefits enrollment because
this will reflect positively on their performance review and because their
bonus might be larger.
Why is the benefits specialist behaving in this manner, according to
expectancy theory? Ans✓✓✓ Instrumentality
A chief executive officer (CEO) is evaluating the return on investment
for conducting performance appraisals with the human resources (HR)
department.
Which outcome of a performance management system should the HR
department focus on? Ans✓✓✓ Development
A company establishes an upskilling program in which experienced
workers deliver training for the new hires in their departments. The
experienced workers demonstrate how to use the tools needed to
perform the work.
Which type of training is this program? Ans✓✓✓ On-the-job
A company implemented a policy requiring staff to sign a pay secrecy
clause.
Which business issue is affected by this policy? Ans✓✓✓ Employee
satisfaction
A company plans to launch a new high-tech product line in the next six
months. A talent needs assessment identified a critical knowledge gap
among the employees who are working on the product line.
, Which cost-effective strategy should the company implement to address
this issue? Ans✓✓✓ Upskill the workforce
A company recently added a public transportation stipend to its total
compensation package.
Which part of total compensation is this? Ans✓✓✓ In-kind benefit
A company sells furniture at a low price point, and consumers assemble
the furniture once they purchase it.
Which type of market strategy is this? Ans✓✓✓ Cost leadership
A compensation team creates a work group to review market pricing to
determine the minimum, midpoint, and maximum salaries for several
newly created roles.
What is the outcome of this work group? Ans✓✓✓ Pay grade
A financial analyst is at the top of their pay range and an above-average
performer. The analyst does not want to be promoted to a supervisor
level. The analyst's manager wants to keep this employee engaged.
What should the manager do at the next merit increase period?
Ans✓✓✓ Award a bonus
A hiring manager is having difficulty finding talent for sewer and water
systems maintenance roles due to the overtime hours the job requires.
Which recruitment challenge is this? Ans✓✓✓ Job characteristics
verified answers
4 Critical dependent variables Ans✓✓✓ 1. Productivity
2. Employee engagement
3. Turnover
4. Absenteeism
4 job characteristics model Ans✓✓✓ 1. skill variety
2. task identity & signifiants
3. autonomy
4. feedback
4 M's of Workflow analysis Ans✓✓✓ 1. Machines
2. Materials
3. Manpower
4. Money
5 major analysis method Ans✓✓✓ 1. Questionaries
2. Interviews
3. Dairies
4. Observation
5. Subject matter expert (SME) panel
,A benefits specialist works overtime during benefits enrollment because
this will reflect positively on their performance review and because their
bonus might be larger.
Why is the benefits specialist behaving in this manner, according to
expectancy theory? Ans✓✓✓ Instrumentality
A chief executive officer (CEO) is evaluating the return on investment
for conducting performance appraisals with the human resources (HR)
department.
Which outcome of a performance management system should the HR
department focus on? Ans✓✓✓ Development
A company establishes an upskilling program in which experienced
workers deliver training for the new hires in their departments. The
experienced workers demonstrate how to use the tools needed to
perform the work.
Which type of training is this program? Ans✓✓✓ On-the-job
A company implemented a policy requiring staff to sign a pay secrecy
clause.
Which business issue is affected by this policy? Ans✓✓✓ Employee
satisfaction
A company plans to launch a new high-tech product line in the next six
months. A talent needs assessment identified a critical knowledge gap
among the employees who are working on the product line.
, Which cost-effective strategy should the company implement to address
this issue? Ans✓✓✓ Upskill the workforce
A company recently added a public transportation stipend to its total
compensation package.
Which part of total compensation is this? Ans✓✓✓ In-kind benefit
A company sells furniture at a low price point, and consumers assemble
the furniture once they purchase it.
Which type of market strategy is this? Ans✓✓✓ Cost leadership
A compensation team creates a work group to review market pricing to
determine the minimum, midpoint, and maximum salaries for several
newly created roles.
What is the outcome of this work group? Ans✓✓✓ Pay grade
A financial analyst is at the top of their pay range and an above-average
performer. The analyst does not want to be promoted to a supervisor
level. The analyst's manager wants to keep this employee engaged.
What should the manager do at the next merit increase period?
Ans✓✓✓ Award a bonus
A hiring manager is having difficulty finding talent for sewer and water
systems maintenance roles due to the overtime hours the job requires.
Which recruitment challenge is this? Ans✓✓✓ Job characteristics
