STRATEGY QUIZZES WITH ACTUAL
RIGHT ANSWERS.
Three,levels,of,management,,ANS,-,,top,managers,,middle,managers,,first-line,managers
top,management,,ANS,-
,,highest,level,of,management,,consisting,of,the,president,and,other,key,company,executives,who,devel
op,strategic,plans
Middle,Managers,,ANS,-,,Supervisors,,usually,department,heads,(DON),who,direct,line,management
Line,management,,ANS,-,,Supervisors,who,direct,line,staff
Characteristics,of,leadership,,ANS,-,,1.,Visibility,
2.,Decisiveness
3.,Good,listening
4.,Communicate
5.,Willing,to,help
6.,Understanding
7.,Goal,oriented
8.,Competitive,
9.,Knowledgeable
Elements,of,EQ,,ANS,-,,self,awareness,,self,regulation,,motivation,,empathy,,social,skills
TQM,(Total,Quality,Management),,ANS,-
,,A,philosophy,that,involves,everyone,in,an,organization,in,a,continual,effort,to,improve,quality,and,achi
eve,customer,satisfaction.,(Participatory)