The Battalion XO directs, coordinates, and supervises the efforts of the coordinating and ____________
staffs. - Answers C) Special
What are the three groups of staff officers? - Answers B) Coordinating staff, special staff, and personal
staff
_____ is when you and your team members cooperate together and create better results than they
could get working alone. - Answers C) Synergy
People come from all walks of life, different geographical areas, and numerous racial and _____
backgrounds. - Answers A) ethnic
Although the Army completed its desegregation in the 1950s, the assignment of whites and members of
_____ groups to the same units did not ensure total equity, racial harmony, or a fully integrated Army." -
Answers C) impartial
It is generally agreed that a racial prejudice is a negative attitude toward a racial or ethnic group that is
maintained through _____. - Answers C) stereotypes
A _____ is the total of the learned behaviors of a group of people that are generally considered to be
the tradition of that people and are transmitted from generation to generation. - Answers D) culture
_____ is defined as the actions or practices carried out by members of dominant groups, or their
representatives, that have a differential and harmful impact on members of subordinate groups. -
Answers B) Discrimination
Give fair and _____ treatment to all. - Answers C) impartial
Use _____ language like terms such as "we" and "us" instead of "they," "she," or "he." - Answers D)
inclusionary
Define "active listening." - Answers C) Listening with your eyes and ears and focusing completely on the
communicator's eyes, facial
expressions, and gestures.
What are the five techniques that help improve listening skills? - Answers C) Maintain an open body
position, maintain eye contact, repeat back and clarify what has been said,
check out the meaning of what you have heard, and ask many questions.
Define "Personal Courage." - Answers D) The strength to stand up for one's beliefs.
Leaders who put the welfare of their subordinates before their own and share subordinates' hardships
demonstrate the value of ______________. - Answers D) Selfless Service
, Leaders who create a climate of fairness and are discrete when correcting or questioning others exhibit
the value of ____________. - Answers B) Respect
When negotiating, it is important to separate the people from the ____________. - Answers B) Problem
What are the four basic points of principle-centered negotiations? - Answers A) People, Interests,
Options, and Criteria
T or F: For successful negotiations, absolute statements like "this is the only way to do it" should be used
to convince others to compromise. - Answers B) False
What are the three criteria for fair negotiations? - Answers D) Produce a wise agreement, be efficient,
and improve or at least not damage the relationship.
Negotiation is an attempt to ______________. - Answers C) reach a win/win agreement
The 7-step Problem-Solving, Decision-Making Process:
1. Identify the problem
2. X
3. Develop courses of action
4. Analyze and compare courses of action
5. Y
6. Z
7. Implement the plan - Answers D) X = Gather information
Y = Make a decision
Z = Make a plan
The Four-step Planning Process:
X. Determine conditions that may affect the circumstances of your mission. Determine how you will
know you have accomplished your mission.
Y. "I think we should plan to first gather the equipment. Next, we should organize the squad, and then
we should start moving."
Z. "We'll execute the third option. It's easier on our people, and it accomplishes the commander's intent
better than the others." - Answers A) X = Define the Objective
Y = Study the current situation