Taco Bell Shift Lead Certification
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Inventory Section - CORRECT ANSWER - Section
What is the Shift Lead's role in managing inventory? - CORRECT ANSWER - Control
food costs by managing inventory during the shift: receive deliveries, handle transfers, monitor
usage, coach on portioning/waste, and perform accurate counts.
How should a Shift Lead perform closing inventory? - CORRECT ANSWER - Keep
storage clean/labeled, locate and use the count sheet or tablet, perform physical counts, pay
attention to UOM, and review variance reports.
What is the Cost of Sales Job Aid used for? - CORRECT ANSWER - To identify
inventory variances and guide actions to correct them.
Why is it important to process transfers accurately? - CORRECT ANSWER - It ensures
inventory accuracy and cost tracking between stores.
What are best practices for delivery and FIFO? - CORRECT ANSWER - Check temps of
critical items, properly process delivery receipts, label/store items using FIFO, and handle
credits/returns accurately.
What does thawing and prepping based on projections prevent? - CORRECT ANSWER -
It prevents over-prepping and maintains food safety and quality.
What is COS? - CORRECT ANSWER - Cost of Sales - the actual cost of all food and
paper used.
,What is ICOS? - CORRECT ANSWER - Ideal Cost of Sales - the theoretical cost if every
item was prepped with perfect portioning and no waste.
What is actual usage? - CORRECT ANSWER - The actual amount of ingredients used
based on sales.
What is ideal usage? - CORRECT ANSWER - The amount of ingredients that should have
been used with perfect accuracy and no waste/theft.
What should a trainee be able to locate related to inventory? - CORRECT ANSWER -
Daily count sheet or tablet, Cost of Sales Job Aid, and the inventory/variance report.
What tasks should a trainee be able to perform related to transfers? - CORRECT
ANSWER - Perform a transfer to another restaurant and receive a transfer correctly.
How should ingredient usage be monitored? - CORRECT ANSWER - Track waste,
compare to projections, and review usage reports.
Deployment & TRED Section - CORRECT ANSWER - Section
What does TRED stand for? - CORRECT ANSWER - Target Setting, Rush Ready,
Equipment, Deployment
Why is Target Setting important? - CORRECT ANSWER - It sets measurable goals for
the shift and aligns the team to achieve them.
What does Rush Ready mean? - CORRECT ANSWER - Team and stations are prepared in
advance for peak times.
Why is Equipment important in TRED? - CORRECT ANSWER - Equipment must be
working properly to ensure fast, efficient service.
, What is Deployment in TRED? - CORRECT ANSWER - Assigning the right team
members to the right jobs at the right times to support operations and speed.
What are the 3 Rights in Deployment? - CORRECT ANSWER - Right People, Right
Place, Right Number
What does "Right People" mean? - CORRECT ANSWER - Assigning roles based on each
team member's skillset.
What does "Right Place" mean? - CORRECT ANSWER - Deploying team members to
key positions that support customer demand.
What does "Right Number" mean? - CORRECT ANSWER - Making sure there are
enough team members to cover sales without overspending on labor.
How should a Shift Lead use the TRED Board? - CORRECT ANSWER - Review staffing,
assign stations, set goals using SMART model, and communicate with the team.
What should be included in a Shift Huddle? - CORRECT ANSWER - Recognition,
Communication, Focus, Wrap-Up
What is the purpose of a Shift Huddle? - CORRECT ANSWER - Align the team with
goals, give updates, boost morale, and prepare for peak hours.
What does SMART stand for in goal setting? - CORRECT ANSWER - Specific,
Measurable, Achievable, Realistic, Timely
How should a trainee plan for deployment? - CORRECT ANSWER - Review the
schedule, adjust staffing using 7-Day Deployment, confirm coverage matches sales forecast.
UPDATED ACTUAL Exam Questions and
CORRECT Answers
Inventory Section - CORRECT ANSWER - Section
What is the Shift Lead's role in managing inventory? - CORRECT ANSWER - Control
food costs by managing inventory during the shift: receive deliveries, handle transfers, monitor
usage, coach on portioning/waste, and perform accurate counts.
How should a Shift Lead perform closing inventory? - CORRECT ANSWER - Keep
storage clean/labeled, locate and use the count sheet or tablet, perform physical counts, pay
attention to UOM, and review variance reports.
What is the Cost of Sales Job Aid used for? - CORRECT ANSWER - To identify
inventory variances and guide actions to correct them.
Why is it important to process transfers accurately? - CORRECT ANSWER - It ensures
inventory accuracy and cost tracking between stores.
What are best practices for delivery and FIFO? - CORRECT ANSWER - Check temps of
critical items, properly process delivery receipts, label/store items using FIFO, and handle
credits/returns accurately.
What does thawing and prepping based on projections prevent? - CORRECT ANSWER -
It prevents over-prepping and maintains food safety and quality.
What is COS? - CORRECT ANSWER - Cost of Sales - the actual cost of all food and
paper used.
,What is ICOS? - CORRECT ANSWER - Ideal Cost of Sales - the theoretical cost if every
item was prepped with perfect portioning and no waste.
What is actual usage? - CORRECT ANSWER - The actual amount of ingredients used
based on sales.
What is ideal usage? - CORRECT ANSWER - The amount of ingredients that should have
been used with perfect accuracy and no waste/theft.
What should a trainee be able to locate related to inventory? - CORRECT ANSWER -
Daily count sheet or tablet, Cost of Sales Job Aid, and the inventory/variance report.
What tasks should a trainee be able to perform related to transfers? - CORRECT
ANSWER - Perform a transfer to another restaurant and receive a transfer correctly.
How should ingredient usage be monitored? - CORRECT ANSWER - Track waste,
compare to projections, and review usage reports.
Deployment & TRED Section - CORRECT ANSWER - Section
What does TRED stand for? - CORRECT ANSWER - Target Setting, Rush Ready,
Equipment, Deployment
Why is Target Setting important? - CORRECT ANSWER - It sets measurable goals for
the shift and aligns the team to achieve them.
What does Rush Ready mean? - CORRECT ANSWER - Team and stations are prepared in
advance for peak times.
Why is Equipment important in TRED? - CORRECT ANSWER - Equipment must be
working properly to ensure fast, efficient service.
, What is Deployment in TRED? - CORRECT ANSWER - Assigning the right team
members to the right jobs at the right times to support operations and speed.
What are the 3 Rights in Deployment? - CORRECT ANSWER - Right People, Right
Place, Right Number
What does "Right People" mean? - CORRECT ANSWER - Assigning roles based on each
team member's skillset.
What does "Right Place" mean? - CORRECT ANSWER - Deploying team members to
key positions that support customer demand.
What does "Right Number" mean? - CORRECT ANSWER - Making sure there are
enough team members to cover sales without overspending on labor.
How should a Shift Lead use the TRED Board? - CORRECT ANSWER - Review staffing,
assign stations, set goals using SMART model, and communicate with the team.
What should be included in a Shift Huddle? - CORRECT ANSWER - Recognition,
Communication, Focus, Wrap-Up
What is the purpose of a Shift Huddle? - CORRECT ANSWER - Align the team with
goals, give updates, boost morale, and prepare for peak hours.
What does SMART stand for in goal setting? - CORRECT ANSWER - Specific,
Measurable, Achievable, Realistic, Timely
How should a trainee plan for deployment? - CORRECT ANSWER - Review the
schedule, adjust staffing using 7-Day Deployment, confirm coverage matches sales forecast.
