NRF - CSS - Unit 4 Practice Questions (NEEDS
REVISION) questions with accurate answers
A job description typically contains:
a. The name of the supervisor
b. A description of the job's responsibilities
c. The specific career path for an individual starting with the company in
this position
d. The exact hours that a person in this job works each week Ans✓✓✓
b. A description of the job's description
Accountability means an employee is expected to be responsible for
their actions or decisions.
TRUE/FALSE Ans✓✓✓ TRUE
Add-on Services may consist of the following:
Warranty & Extended
Credit
Layaway plan
Alterations
Delivery & Installations
TRUE/FALSE Ans✓✓✓ TRUE
, Average sale is the total of all sales divided by the number of
transactions.
TRUE/FALSE Ans✓✓✓ TRUE
Critical thinking uses logical processes to draw conclusions.
TRUE/FALSE Ans✓✓✓ TRUE
Customer focus seeks ways to meet customers' needs.
TRUE/FALSE Ans✓✓✓ TRUE
Decision-making anticipates consequences
TRUE/FALSE Ans✓✓✓ TRUE
Demonstrating professionalism on the job means:
a. changing the policy to meet your desire
b. not to believe everything you read
c. listening and doing what everyone else does
REVISION) questions with accurate answers
A job description typically contains:
a. The name of the supervisor
b. A description of the job's responsibilities
c. The specific career path for an individual starting with the company in
this position
d. The exact hours that a person in this job works each week Ans✓✓✓
b. A description of the job's description
Accountability means an employee is expected to be responsible for
their actions or decisions.
TRUE/FALSE Ans✓✓✓ TRUE
Add-on Services may consist of the following:
Warranty & Extended
Credit
Layaway plan
Alterations
Delivery & Installations
TRUE/FALSE Ans✓✓✓ TRUE
, Average sale is the total of all sales divided by the number of
transactions.
TRUE/FALSE Ans✓✓✓ TRUE
Critical thinking uses logical processes to draw conclusions.
TRUE/FALSE Ans✓✓✓ TRUE
Customer focus seeks ways to meet customers' needs.
TRUE/FALSE Ans✓✓✓ TRUE
Decision-making anticipates consequences
TRUE/FALSE Ans✓✓✓ TRUE
Demonstrating professionalism on the job means:
a. changing the policy to meet your desire
b. not to believe everything you read
c. listening and doing what everyone else does
