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PS51005B: Psychology of the Person – Week 20 Lecture Notes: Social Influence III – Compliance & Obedience (Goldsmiths BSc Psychology)

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These notes summarise Week 20 of PS51005B: Psychology of the Person, covering the psychology of compliance and obedience. The lecture explores Cialdini’s six principles of compliance and Milgram’s obedience experiments, along with situational and dispositional factors influencing behaviour. Topics covered: • Cialdini’s six principles of compliance: reciprocity, authority, scarcity, social validation, commitment, liking • Milgram’s obedience study: procedure, results, predictions, and replications • Influencing factors: immediacy, group pressure, legitimacy, agency theory • Situational vs dispositional explanations for obedience • Ethical concerns in obedience research (e.g., deception, distress, consent) • Multiple choice revision questions included Ideal for: • Students preparing for exams on social influence and ethics • Coursework involving compliance, obedience, and power dynamics • Critical discussions of classic psychology experiments

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Uploaded on
June 30, 2025
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3
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2021/2022
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Prof. yulia kovas
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Year 1 -
Undergrad
PS51005B: The
Psychology of the Person


Social Influence III: Compliance and Obedience

Session Aims

Understand the six principles that underlie compliance
Explore Milgram’s obedience studies and their replications
Identify situational and dispositional factors influencing obedience
Evaluate the ethical implications of obedience research



Compliance

Cialdini’s Six Principles of Compliance (2008):

1. Friendship/Liking
Ingratiation, flattery, incidental similarity
2. Commitment/Consistency
Foot-in-the-door, lowball technique
3. Scarcity
Playing hard to get, the deadline technique
4. Reciprocity
Door-in-the-face, that’s-not-all technique
5. Authority
Compliance increases when requests come from authority figures
6. Social Validation
People comply when others are doing the same




Obedience: Milgram’s Study (1963)

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