his study guide is a valuable resource for students preparing for the
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Certified Nursing Assistant (CNA) exam. The content is organized into
clear sections covering essential topics you need to know:
● C ommunication: Learn about verbal and non-verbal communication,
therapeutic techniques, and different communication styles.
● Nutrition: Review basic nutrients (proteins, carbohydrates,fats,
vitamins, minerals), common hospital diets, and how to assist with
feeding.
● Legal & Ethical Responsibilities: Understand criticalconcepts like
the scope of practice, standard of care, negligence, abuse, patient
rights, and confidentiality (HIPAA and OBRA).
● Vital Signs & Body Mechanics: Study normal rangesfor vital signs
(blood pressure, temperature), common medical abbreviations, and
proper patient positioning.
● Medical History & Asepsis: Learn about key historicalfigures in
infection control and the different types of microorganisms.
, COMMUNICATION
1 . Attributes such as size, color of skin, grooming, posture, expression,
and dress can influence the relationship between you and the patient,
family, and coworkers.TRUE
. Phones, text, email, fax & letters are a form of…Technology
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communication
. If non-verbal cues are not consistent with the verbal message, which
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form of communication will most likely be received?Non-verbal
overpowers verbal communication.
. Non-verbal communication is observed through:Facial expression,
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posture, active listening, silence, and touch.
. Be aware of visible tattoos or untraditional piercings.Older generations
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may find it offensive.
6. Describe open posture.A relaxed stance.
7. Describe closed posture.A formal, distant stance.
. Describe assertive communication.Interaction that takes into account
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the feelings and needs of the patient, yet honors the nurse's rights as an
individual.
. Describe unassertive communication.Sacrifices the nurse's legitimate
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personal rights to meet the needs of the patient at the expense of feeling
resentful.
1 0. Describe aggressive communication.Interacting with another in an
overpowering and forceful manner to meet one's own needs at the
expense of others.
1 1. Communication techniques: TherapeuticAn exchange of information
that facilitates a positive nurse-patient relationship and actively involves
the patient in all areas of the nursing process.