outlook associate practice exam 1 questions
and answers with solutions
Configure Outlook to attach the original message when replying. - ANSWER On the File tab, in
the left pane click Options.
In the Outlook Options pop-up window, in the left pane click Mail.
Under the Replies and forwards section, click the down-arrows to configure the following:When
replying to a message: Attach original message
Click OK.
In the Inbox folder, save only the attachment of the Q1 Sales Summary message to the
GmetrixTemplates folder. Use the name Q1Sales.xlsx. - ANSWER 1. On the Navigation Bar, click
Mail.2. In the mail folders pane, select Inbox.3. Select the message with the subject Quarter 1
Sales Report. The body of the message should display in the pane on the right.(Hint: If you
cannot see the body of the message, change the view by clicking on the View tab on the ribbon.
In the Current View group, click Change View and select Compact View.)4. The Excel icon should
be displayed at the top of the message body with the name, Q1Sales.xlsx.5. Save the
attachment in the GMetrixTemplates folder by doing one of the following:a. Click the down-
arrow located right of the attachment and click either Save As or Save All Attachments...- OR -b.
Right-click the attachment and select either Save As or Save All Attachments...-OR -c. On the
ribbon Attachments tab, in the Actions group, click either Save As or Save All Attachments.6. If
you selected Save All Attachments, in the pop-up window select Q1Sales.xlsx and click OK.7. In
the Save Attachment pop-up window, navigate to the GMetrixTemplates folder, accept the
default file name, Q1Sales.xlsx and click Save.
Export the contents of the Deleted Items folder to a .pst file. Save the file in the Gmetrix
Templates folder with the name Trash.pst. Do not enter a password. - ANSWER 1. On the
Navigation Bar, click Mail.2. In the mail folders pane, select Deleted Items.3. On the File tab, in
the left pane click Open & Export.4. In the right pane, clickImport/Export. 5. In the Import and
Export Wizard choose Export to a file. Click Next>.6. In the Create a file of type window, select
Outlook Date File (.pst). Click Next>7. Select the folder Deleted Items. Accept all other default
settings and click Next>8. In the Export Outlook Data File pop-up window, click the Browse
button. Locate the GMetrix Templates folder. This should be under the file: Documents.9. Type
, the File name, Trash. Click OK.10. In the Export Outlook Data File pop-up window, select the
option, Replace duplicates with items exported.11. Click Finish.12. If prompted to enter a
password, leave the password blank and click OK.
In the Drafts folder, open the message with the subject Pay Raise and add a blind carbon copy to
the contact . Send the message. - ANSWER 1. In the Navigation Bar,
click Mail.2. In the mail folders pane, select Drafts.3. In the list of Drafts messages, double-click
the message Pay Raise to open it.4. Select the Options tab.5. In the Show Fields group, click Bcc.
(Hint: If Bcc is already selected, move on to step 6.)6. Click the Bcc button.7. Select Hideki
Tomo.8. Click the Bcc-> button.9. Click OK.10. Click Send.
Configure the Arctic theme as the default stationery for all email messages. - ANSWER 1. On the
File tab, in the left pane click Options.2. In the Outlook Optionspop-up window, in the left pane
click Mail.3. Beneath the Compose messages section, click the Stationary and Fonts... button.4.
Select the Personal Stationary tab.5. Click the Theme button.6. Choose the theme, Arctic.7. Click
OK.8. Click OK.9. Click OK.
In the Drafts folder, open the message with the subject "Proposed Hierarchical Chart". Embed
the image OrgChart.pngfrom the GmetrixTemplatesfolder into the body of the message. Send
the message. - ANSWER 1. In the Navigation Bar, click Mail.2. In the mail folders pane, select
Drafts.3. In the list of Drafts messages, double-click the message Proposed Hierarchical Chart to
open it.4. Select the Insert tab.5. In the Illustrations group, click Pictures and select, This
Device...6. Browse to the GMetrixTemplates folder.7. Select the contact file OrgChart.png8. Click
Insert.9. Click Send.
Modify Signature settings to mark my comments with "FusionTomo" - ANSWER 1. Under the File
tab, click Options.2. In the Mail category, click the Signatures... Button.3. In the Signatures and
Stationerydialogue box, click the Personal Stationery tab.4. Select the Mark my comments with:
box.5. Type FusionTomo in the text box.6. Click OK7. Click OK
Create a new mail folder named "Travel" as a subfolder of the Inbox. - ANSWER 1. In the
Navigation Bar, click Mail.2. In the mail folders pane, select Inbox.3. Right-click and select New
Folder... (Hint: A blank name filed should appear below the Inbox)4. Type into the blank field,
and answers with solutions
Configure Outlook to attach the original message when replying. - ANSWER On the File tab, in
the left pane click Options.
In the Outlook Options pop-up window, in the left pane click Mail.
Under the Replies and forwards section, click the down-arrows to configure the following:When
replying to a message: Attach original message
Click OK.
In the Inbox folder, save only the attachment of the Q1 Sales Summary message to the
GmetrixTemplates folder. Use the name Q1Sales.xlsx. - ANSWER 1. On the Navigation Bar, click
Mail.2. In the mail folders pane, select Inbox.3. Select the message with the subject Quarter 1
Sales Report. The body of the message should display in the pane on the right.(Hint: If you
cannot see the body of the message, change the view by clicking on the View tab on the ribbon.
In the Current View group, click Change View and select Compact View.)4. The Excel icon should
be displayed at the top of the message body with the name, Q1Sales.xlsx.5. Save the
attachment in the GMetrixTemplates folder by doing one of the following:a. Click the down-
arrow located right of the attachment and click either Save As or Save All Attachments...- OR -b.
Right-click the attachment and select either Save As or Save All Attachments...-OR -c. On the
ribbon Attachments tab, in the Actions group, click either Save As or Save All Attachments.6. If
you selected Save All Attachments, in the pop-up window select Q1Sales.xlsx and click OK.7. In
the Save Attachment pop-up window, navigate to the GMetrixTemplates folder, accept the
default file name, Q1Sales.xlsx and click Save.
Export the contents of the Deleted Items folder to a .pst file. Save the file in the Gmetrix
Templates folder with the name Trash.pst. Do not enter a password. - ANSWER 1. On the
Navigation Bar, click Mail.2. In the mail folders pane, select Deleted Items.3. On the File tab, in
the left pane click Open & Export.4. In the right pane, clickImport/Export. 5. In the Import and
Export Wizard choose Export to a file. Click Next>.6. In the Create a file of type window, select
Outlook Date File (.pst). Click Next>7. Select the folder Deleted Items. Accept all other default
settings and click Next>8. In the Export Outlook Data File pop-up window, click the Browse
button. Locate the GMetrix Templates folder. This should be under the file: Documents.9. Type
, the File name, Trash. Click OK.10. In the Export Outlook Data File pop-up window, select the
option, Replace duplicates with items exported.11. Click Finish.12. If prompted to enter a
password, leave the password blank and click OK.
In the Drafts folder, open the message with the subject Pay Raise and add a blind carbon copy to
the contact . Send the message. - ANSWER 1. In the Navigation Bar,
click Mail.2. In the mail folders pane, select Drafts.3. In the list of Drafts messages, double-click
the message Pay Raise to open it.4. Select the Options tab.5. In the Show Fields group, click Bcc.
(Hint: If Bcc is already selected, move on to step 6.)6. Click the Bcc button.7. Select Hideki
Tomo.8. Click the Bcc-> button.9. Click OK.10. Click Send.
Configure the Arctic theme as the default stationery for all email messages. - ANSWER 1. On the
File tab, in the left pane click Options.2. In the Outlook Optionspop-up window, in the left pane
click Mail.3. Beneath the Compose messages section, click the Stationary and Fonts... button.4.
Select the Personal Stationary tab.5. Click the Theme button.6. Choose the theme, Arctic.7. Click
OK.8. Click OK.9. Click OK.
In the Drafts folder, open the message with the subject "Proposed Hierarchical Chart". Embed
the image OrgChart.pngfrom the GmetrixTemplatesfolder into the body of the message. Send
the message. - ANSWER 1. In the Navigation Bar, click Mail.2. In the mail folders pane, select
Drafts.3. In the list of Drafts messages, double-click the message Proposed Hierarchical Chart to
open it.4. Select the Insert tab.5. In the Illustrations group, click Pictures and select, This
Device...6. Browse to the GMetrixTemplates folder.7. Select the contact file OrgChart.png8. Click
Insert.9. Click Send.
Modify Signature settings to mark my comments with "FusionTomo" - ANSWER 1. Under the File
tab, click Options.2. In the Mail category, click the Signatures... Button.3. In the Signatures and
Stationerydialogue box, click the Personal Stationery tab.4. Select the Mark my comments with:
box.5. Type FusionTomo in the text box.6. Click OK7. Click OK
Create a new mail folder named "Travel" as a subfolder of the Inbox. - ANSWER 1. In the
Navigation Bar, click Mail.2. In the mail folders pane, select Inbox.3. Right-click and select New
Folder... (Hint: A blank name filed should appear below the Inbox)4. Type into the blank field,
