SMART SERVE EXAM 2025 QUESTIONS
AND CORRECT ANSWERS
Charlie is the manager of an upscale bistro. Two guests, whom are
regulars have had too much to drink. Afsha, the server wants to cut them
off however Charlie says to let them have one last round. The guests are
sent home, as one is getting out of the cab he has an accident. Who is
responsible; Charlie, Afsha, or Both? - ANSWER: Both
Smart Serve regularly conducts audits of completed certifications? -
ANSWER:
True
Only the owner and manager of an establishment can be held legally
and personally responsible of an intoxicated customer? - ANSWER:
False
Daniel is tending bar for a family reunion of about 50 people. All drinks
must be purchased at the bar. Can Daniel be held responsible for
,monitoring the amount of alcohol is sold to each guest? - ANSWER:
Yes, he is responsible for looking out for the safety and sobriety of all
guests.
Jane, a server, is relieved when Mr. Gordon has headed home. Does her
responsibility of him end when he leaves the establishment? -
ANSWER: No, it ends whenever Mr. Gordon is sober again.
Kew is 21 years old, and a bartender. A young man sitting at the bar has
had three drinks in under an hour and is showing signs of intoxication.
She refuses to serve him anymore, he gets angry and leaves. After
leaving, the young man runs a red light, hitting another car. Nobody is
killed, however the other driver has head trauma and broken bones. Can
Kew be held civilly and criminally liable? - ANSWER: Yes
Can a person who is being disruptive be ejected from a licensed
establishment? - ANSWER: Yes
In Ontario, which organization is responsible for regulating the sale and
service of alcohol to public within licensed establishments?; Ministry of
Tourism, Liquor Control Board, or Alcohol Gaming and Commission
of Ontario? - ANSWER: Alcohol and Gaming Commission of Ontario.
, Cai is 16 years old and wants to get a part-time job. His Uncle has
offered a job working at one of his restaurants. The job includes;
cleaning tables, cutting lemons and limes for drinks, and restocking the
wine fridge behind the bar. Can he have this job? - ANSWER: No
Leung and his two friends have been partying at a pool hall, for about
two and a half hours, and have each had 5-6 beers. They're starting to
get louder and more disruptive. Another customer accidently bumps
into Leung, ruining his shot, in response Leung punches the customer.
Can the establishment be held civilly liable? - ANSWER: Yes
Katy and David have ordered an expensive bottle of red wine, and only
drank about three glasses between them since they're driving. They ask
if they can have the bottle re-corked so they can bring it home. The
restaurant has a Bring Your Own Wine endorsement, can they re-cork
it? - ANSWER: Yes
A trick you can use if a guest is drinking to quickly is to water down their
drinks without telling them, to avoid confrontation. - ANSWER: False
Sandy's Law makes it an offense to sell or supply alcohol to a pregnant
woman, since drinking alcohol while pregnant can cause Fetal Alcohol
AND CORRECT ANSWERS
Charlie is the manager of an upscale bistro. Two guests, whom are
regulars have had too much to drink. Afsha, the server wants to cut them
off however Charlie says to let them have one last round. The guests are
sent home, as one is getting out of the cab he has an accident. Who is
responsible; Charlie, Afsha, or Both? - ANSWER: Both
Smart Serve regularly conducts audits of completed certifications? -
ANSWER:
True
Only the owner and manager of an establishment can be held legally
and personally responsible of an intoxicated customer? - ANSWER:
False
Daniel is tending bar for a family reunion of about 50 people. All drinks
must be purchased at the bar. Can Daniel be held responsible for
,monitoring the amount of alcohol is sold to each guest? - ANSWER:
Yes, he is responsible for looking out for the safety and sobriety of all
guests.
Jane, a server, is relieved when Mr. Gordon has headed home. Does her
responsibility of him end when he leaves the establishment? -
ANSWER: No, it ends whenever Mr. Gordon is sober again.
Kew is 21 years old, and a bartender. A young man sitting at the bar has
had three drinks in under an hour and is showing signs of intoxication.
She refuses to serve him anymore, he gets angry and leaves. After
leaving, the young man runs a red light, hitting another car. Nobody is
killed, however the other driver has head trauma and broken bones. Can
Kew be held civilly and criminally liable? - ANSWER: Yes
Can a person who is being disruptive be ejected from a licensed
establishment? - ANSWER: Yes
In Ontario, which organization is responsible for regulating the sale and
service of alcohol to public within licensed establishments?; Ministry of
Tourism, Liquor Control Board, or Alcohol Gaming and Commission
of Ontario? - ANSWER: Alcohol and Gaming Commission of Ontario.
, Cai is 16 years old and wants to get a part-time job. His Uncle has
offered a job working at one of his restaurants. The job includes;
cleaning tables, cutting lemons and limes for drinks, and restocking the
wine fridge behind the bar. Can he have this job? - ANSWER: No
Leung and his two friends have been partying at a pool hall, for about
two and a half hours, and have each had 5-6 beers. They're starting to
get louder and more disruptive. Another customer accidently bumps
into Leung, ruining his shot, in response Leung punches the customer.
Can the establishment be held civilly liable? - ANSWER: Yes
Katy and David have ordered an expensive bottle of red wine, and only
drank about three glasses between them since they're driving. They ask
if they can have the bottle re-corked so they can bring it home. The
restaurant has a Bring Your Own Wine endorsement, can they re-cork
it? - ANSWER: Yes
A trick you can use if a guest is drinking to quickly is to water down their
drinks without telling them, to avoid confrontation. - ANSWER: False
Sandy's Law makes it an offense to sell or supply alcohol to a pregnant
woman, since drinking alcohol while pregnant can cause Fetal Alcohol
