Therapeutic Communication Final Set Exam 2025

Alternative, complementary, or integrative medicine are all similar in education, training, and licensure requirements. - Correct Ans-False Many clients turn to CAM because they believe their PCP is more interested in providing a "quick fix" for an ailment than in spending time getting to the root of problems. - Correct Ans-True Therapeutic touch in the use of treatment of illness is based on the premise that illness occurs when a person's energy field is out of balance. - Correct Ans-True Briefly explain how a health care professional might find themselves in a codependent relationship with a client - Correct Ans-In a codependent relationship with a client, a health care professional might find themselves as an understandable, patience and encourage person to a client. Decodes - Receiver Encodes - Sender Verify perceptions - Feedback Does not include unnecessary information - Conciseness Content of the communication - Messages Logical and in order - Cohesiveness Group of gestures, facial expressions, postures - Clustering Consistent with one another - Congruency. – Alternative health care is usually covered by most insurance plans. - Correct Ans-False Naturopathic doctors are currently licensed in all 50 states. - Correct Ans-False What are some qualities of a health professional who genuinely enjoys helping people in a therapeutic manner? - Correct Ans-Some qualities that health professional who genuinely enjoys helping people in a therapeutic manner are to have clear communication, to accepted social behavior and political correctness. Therapeutic Therapeutic Therapeutic Name and define the four selves within us. - Correct Ans-The four selves are Ideal self, public self, real self, and critic self. What are genetic factors? - Correct Ans-The genetic factors height, body structure, and skin color. What types of people serve as role models? - Correct Ans-National leaders, patients, teachers, spiritual guides, and public figures are types of people serve as role models. What percentage of communication accounts for what is actually being said? - Correct Ans-7% The goals of effective listening include all of the following EXCEPT - Correct Ans hearing clients accurately The primary sensory skill involved in verbal communication is - Correct Ans-Listening 1. In Western culture, 4 to 12 feet is considered public space whereas personal space is 1½ to 4 feet. - Correct Ans-False Finger tapping commonly indicates indifference. - Correct Ans-False Effective team communication is - Correct Ans-built on trust Personal space refers to - Correct Ans-The distance at which we are comfortable with others In order to have positive self-acceptance, we must have - Correct Ans-congruency among our three selves; (ideal, public, real self) Becoming skilled in professional interactions requires - Correct Ans-caring about the client One characteristic of empathy is that it - Correct Ans-identifies with the client and feels what he or she is feeling Which term is NOT one of the five Cs of communication? - Correct Ans-Competent Therapeutic communication involves both professional and ___________ skills. - Correct Ans-Technical A PCP might use social media to report laboratory results to a patient. - Correct Ans False A PCP might use social media to remind everyone to get a flu shot. - Correct Ans-True Therapeutic Therapeutic Self-assessment helps us determine who we are as seen by ourselves and by others. - Correct Ans-Ture One of the greatest barriers to listening occurs when receivers misinterpret the message. - Correct Ans-False Listening with a "third ear" means to listen with your ears and your eyes. - Correct Ans False Rubbing the nose usually indicates deception. - Correct Ans-False __________ is often synonymous with reassurance, understanding, and caring, but helping professionals must be sensitive to a client's level of acceptance to it. - Correct Ans-Touching The Ayurvedic practice of medicine comes from ancient China. - Correct Ans-False Both Western medicine and CAM practices are based on scientific knowledge and research. - Correct Ans-False Homeopathy can be used to treat an asthma attack. - Correct Ans-False In 2010, nearly $_________ was spent by individuals for alternative health care. - Correct Ans-34 billion Which characteristic is NOT typical of a person who uses CAM? - Correct Ans Communicative about CAM with their PCP How do insurers gain when clients opt for CAM? - Correct Ans-The insurance company pays out less dollars and creates more profit. Western medicine is based on the premise that - Correct Ans-disease results from bacterial and viral attack on the body Homeopathy practitioners are licensed in _________ states. - Correct Ans-3 Which type of practitioner is most likely to believe that the mind and body are equally significant medically? - Correct Ans-Naturopath (ND) Which type of practitioner is likely to use moxibustion as a treatment option? - Correct Ans-TCM An individual from which culture is most likely to visit a TCM practitioner? - Correct Ans American Indian For which condition is therapeutic touch most appropriate? - Correct Ans-Chronic pain Therapeutic Therapeutic Therapies based on the belief that the mind and body are equally significant medically - Correct Ans-Mind/body therapies An ancient modality referring to the five elements of fire, earth, metal, water, and wood - Correct Ans-Traditional Chinese Based on the belief that if there is a balance and harmony of body, mind, and spirit, then health and the absence of disease will follow - Correct Ans-Ayurveda Belief that disease results from bacterial and viral attack on the body - Correct Ans Western medicine A belief that healing takes place when miniscule amounts of certain substances are able to leave an imprint in the body, stimulate the immune system, and help facilitate a cure - Correct Ans-Homeopathy Based on "natural' and nontoxic medicine, nutritional supplements, and physical modifications in breathing and posture - Correct Ans-Naturopathy The Americans with Disabilities Act requires that health care facilities bill the client for provision of effective communication alternatives. - Correct Ans-False Bias is the belief that one's own culture and traditions are better than those of another. - Correct Ans-False Folk medicines do not cause harmful or dangerous effects. - Correct Ans-False A medical interpreter is most useful during the consent process. - Correct Ans-True Low-context communication is "in your face." - Correct Ans-True Perceptions are unconscious insights or intuitions. - Correct Ans-False Culture has a greater effect on the attitudes relating to medical treatment and therapeutic communication than race and physical characteristics. - Correct Ans-True Persons from Asian cultures have a high acceptance of Western medicine, relying on pharmaceutical products and surgical procedures to treat illness and disease. - Correct Ans-False According to a 2013 survey, _______ of those surveyed showed a negative bias toward the LGBT community. - Correct Ans-39% Therapeutic Therapeutic Which of the following is NOT considered a barrier to multicultural therapeutic communication? - Correct Ans-The Internet Stereotyping refers to the - Correct Ans-belief that all people or things with a particular characteristic are the same Racism implies - Correct Ans-Discrimination A low-context communication style refers to one that - Correct Ans-utilizes few environmental idioms Which culture is NOT strongly influenced by folk medicine.? - Correct Ans-Jewish According to the text, the Christian God plays a particularly strong role in which culture? - Correct Ans-Hispanic Which culture embraces Confucian principles of mind control over the body? - Correct Ans-East Asian believes all illness and suffering is illusory - Correct Ans-Christian science includes principles of mind control over the body and maintaining a balance between natural forces - Correct Ans-Confucianism between natural forces believes in reincarnation and prescribes a vegetarian diet - Correct Ans-Buddhism avoids discussion of taboo subjects such as mental illness, contraception, and hospice care - Correct Ans-Islam requires Kosher food and prohibits consumption of pork; considers the Sabbath as a day of rest - Correct Ans-Judaism Control is a critical factor in the helping interview. Even the use of the word client implies superior/inferior, higher/lower, and more-knowledge/less-knowledge. ___________. - Correct Ans-False Your personal appearance and the appearance of the medical facility are vital keys in the helping interview. - Correct Ans-True When meeting clients for the first time, it is best to address them informally by their first names to lessen their anxiety. - Correct Ans-False In the helping interview, during resolution, allow time for the client to think about what has just been said and to formulate any q