Vivint CEU Certification Exam Questions
& Answers
According to the FBI Uniform Crime Report, a burglary occurs every: - ANSWERS14.4 Seconds
Most residential burglaries occur... - ANSWERSIn broad daylight
The common goal of the Electronic Security and Life Safety industry is to: - ANSWERSImprove
the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - ANSWERSCentral Station Alarm Association
An alarm company yard sign is: - ANSWERSA good burglar deterrent
Hiding a spare key to your house outside is: - ANSWERSNot recommended
A successful service technician: - ANSWERSAlways tests the system before leaving the job
State licensing for alarm companies has proven to be a part: - ANSWERSThe accountability
needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: - ANSWERSRequires 2
different phone numbers from the call list to be called before dispatching the police
On average 9% of the time burglars enter a house through the... - ANSWERSGarage
,Nationally Recognized Testing Laboratories conduct factory inspections how many times a year?
- ANSWERS2 to 4
"Approved" means something is acceptable to the _____. - ANSWERSAuthority having
jurisdiction
NRTLs were established by: - ANSWERSOSHA
A code title will always be preceded by a: - ANSWERSCode number
ICC stands for: - ANSWERSInternational Code Council
Emergency Forces Notification is associated with: - ANSWERSNFPA 101
National Electrical Code is NFPA ______. - ANSWERS70
NFPA 72 is: - ANSWERSNational Fire Alarm and Signaling Code
Codes become enforceable when they are: - ANSWERSAdopted as law
What is the primary concern of a code or standard? - ANSWERSLife safety
A basic system consists of what components? - ANSWERSAll the above
Which imaging devices the most commonly used with analog video systems? - ANSWERSCCD
sensors
, Which size imaging device is the most commonly used with analog video systems? -
ANSWERS1/3"
What type of signal does a CCTV camera generate? - ANSWERSBase band
What is the proper type of coax to use and video system? - ANSWERSCopper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. - ANSWERSFalse
Which spot filter is considered better? - ANSWERSF360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit video
instead of using coax. - ANSWERSFalse
Which of the following might be used with an outdoor housing? - ANSWERSAll the above
A PTZ can be controlled by the following means with the correct hardware in place. -
ANSWERSAll the above
What is the most common type of the following customer service scenarios? - ANSWERSIn-
person
Which of the following is not considered a barrier of customer service? - ANSWERSInternal
issues
Using social media and reviewer websites, Consumers can affect businesses: - ANSWERSEither
positively or negatively
& Answers
According to the FBI Uniform Crime Report, a burglary occurs every: - ANSWERS14.4 Seconds
Most residential burglaries occur... - ANSWERSIn broad daylight
The common goal of the Electronic Security and Life Safety industry is to: - ANSWERSImprove
the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - ANSWERSCentral Station Alarm Association
An alarm company yard sign is: - ANSWERSA good burglar deterrent
Hiding a spare key to your house outside is: - ANSWERSNot recommended
A successful service technician: - ANSWERSAlways tests the system before leaving the job
State licensing for alarm companies has proven to be a part: - ANSWERSThe accountability
needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: - ANSWERSRequires 2
different phone numbers from the call list to be called before dispatching the police
On average 9% of the time burglars enter a house through the... - ANSWERSGarage
,Nationally Recognized Testing Laboratories conduct factory inspections how many times a year?
- ANSWERS2 to 4
"Approved" means something is acceptable to the _____. - ANSWERSAuthority having
jurisdiction
NRTLs were established by: - ANSWERSOSHA
A code title will always be preceded by a: - ANSWERSCode number
ICC stands for: - ANSWERSInternational Code Council
Emergency Forces Notification is associated with: - ANSWERSNFPA 101
National Electrical Code is NFPA ______. - ANSWERS70
NFPA 72 is: - ANSWERSNational Fire Alarm and Signaling Code
Codes become enforceable when they are: - ANSWERSAdopted as law
What is the primary concern of a code or standard? - ANSWERSLife safety
A basic system consists of what components? - ANSWERSAll the above
Which imaging devices the most commonly used with analog video systems? - ANSWERSCCD
sensors
, Which size imaging device is the most commonly used with analog video systems? -
ANSWERS1/3"
What type of signal does a CCTV camera generate? - ANSWERSBase band
What is the proper type of coax to use and video system? - ANSWERSCopper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. - ANSWERSFalse
Which spot filter is considered better? - ANSWERSF360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit video
instead of using coax. - ANSWERSFalse
Which of the following might be used with an outdoor housing? - ANSWERSAll the above
A PTZ can be controlled by the following means with the correct hardware in place. -
ANSWERSAll the above
What is the most common type of the following customer service scenarios? - ANSWERSIn-
person
Which of the following is not considered a barrier of customer service? - ANSWERSInternal
issues
Using social media and reviewer websites, Consumers can affect businesses: - ANSWERSEither
positively or negatively
