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_________ refers to a company's ability to maintain and gain market share in its industry. -
correct answer ✔✔Competitiveness
________ refers to the policies, practices, and systems that influence employees' behavior,
attitudes, and performance. - correct answer ✔✔Human Resource Management (HRM)
_______ refers to the ability of a company to survive and succeed in a dynamic competitive
environment. - correct answer ✔✔Sustainability
________ refers to a systematic planned strategic effort by a company to attract, retain,
develop, and motivate highly skilled employees and manager. - correct answer ✔✔Talent
management
A means of performance measurement that gives managers a chance to look at their company
from the perspective of internal and external customer, employees, and shareholders. - correct
answer ✔✔Balanced scorecard
Persons outside the firm actively seeking employment. - correct answer ✔✔External labor
market
Labor force of current employees. - correct answer ✔✔Internal labor force
_______ refers to an organization's efforts to make usable facilities readily accessible to
individuals with disabilities. - correct answer ✔✔Reasonable accommodation
, A theory of discrimination based on facially neutral employment practices that
disproportionately excludes a protected group from employment opportunities. - correct
answer ✔✔Disparate impact
The governments attempt to ensure that all individuals have an equal chance for employment,
regardless of race, color, religion, sex, or national origin. - correct answer ✔✔EEOC
A job qualification based on race, sex, religion, etc., that an employer asserts is a necessary
qualification for the job. - correct answer ✔✔Bonafide occupational qualification under pattern
and practice
It makes illegal discrimination on the basis of pregnancy, childbirth, or related medical
conditions as a form of unlawful sex discrimination. - correct answer ✔✔Pregnancy
discrimination act
Unwelcome sexual advances, requests for sexual favors, and other verbal or physical contact of
a sexual nature. - correct answer ✔✔Sexual harassment
A theory of discrimination exists when individuals in similar situations are treated differently
and the different treatment is based on the individual's race, color, religion, sex, national origin,
age, or disability. - correct answer ✔✔Disparate treatment
A special obligation on employer to affirmatively do something to accommodate ab individual's
disability or religion. - correct answer ✔✔Reasonable accommodation
_______ is a means for the manager to understand all the tasks required to produce a number
of high-quality products as well as the skills necessary to perform those tasks. - correct answer
✔✔Work flow analysis
The degree to which work units are grouped based on functional similarity or similarity of work
flow. - correct answer ✔✔Departmentalization