MIS 2113 midterm 1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
Individuals belong to both a functional team as well as one or more divisional teams -
CORRECT ANSWER - Cross-functional
groups are based around all of the roles needed for a task - CORRECT ANSWER -
Divisional
all individuals who perform a specific type of task are grouped - CORRECT ANSWER -
Functional
Represents the hardware, software, and networking technology used to create, store, share,
analyze, and otherwise manage the information used to complete business processes. -
CORRECT ANSWER - IT infrastructure
capture the detailed data involved in routine transactions created by business processes of every
typ - CORRECT ANSWER - Transaction processing systems (TPS)
-study of the underlying information technology (IT) that creates, stores, and manages the
information necessary to execute an organization's core processes and the people who perform
those processes - CORRECT ANSWER - Management Information Systems (MIS)
-Represents the matching of information technology solutions to organization strategy and the
people who perform the business processes
-Is the art of solving unstructured business problems with technology - CORRECT
ANSWER - Information Systems (IS)
give managers a high level snapshot of the financial health of the company - CORRECT
ANSWER - Accounting Systems
, True - CORRECT ANSWER - T or F: Each area of the business (accounting, marketing,
finance, operations, etc) needs information systems that offer each functional purpose (TPS,
MIS, DSS, EIS)
-a set of integrated programs that manage a company's vital business operations for an entire
organization across each functional area—even for a complex, multisite, global organization
-backbone of an organization's set of integrated systems - CORRECT ANSWER -
Enterprise Resource Planning Systems (ERP)
-systems are those which support the planning, executing, and controlling of all activities
involved in raw material sourcing and procurement, converting raw materials to finished
products, and warehousing and delivering finished products to customers
-the management of materials, information, and finances in the supply chain process from
supplier -> manufacturer -> wholesaler -> retailer -> consumer - CORRECT ANSWER -
Supply chain management
the massive overproduction based on a falsely inflated sense of customer demand - CORRECT
ANSWER - bull-whip effect
systems are designed to help a company manage all aspects of the customer including customer
information, customer encounters, marketing and advertising campaigns, sales, service after the
sale, and customer loyalty programs - CORRECT ANSWER - Customer Relationship
Management (CRM)
-the data that is generated by real-time business processes
-stored in an operational database - CORRECT ANSWER - Transactional information
-refers to any data or information which can be used to make intelligent inferences relevant to the
organization, help solve unstructured business problems, and support higher-level, ad-hoc
decision making
-includes all transactional information
-stored in data warehouses - CORRECT ANSWER - Analytical information
Exam Questions and CORRECT Answers
Individuals belong to both a functional team as well as one or more divisional teams -
CORRECT ANSWER - Cross-functional
groups are based around all of the roles needed for a task - CORRECT ANSWER -
Divisional
all individuals who perform a specific type of task are grouped - CORRECT ANSWER -
Functional
Represents the hardware, software, and networking technology used to create, store, share,
analyze, and otherwise manage the information used to complete business processes. -
CORRECT ANSWER - IT infrastructure
capture the detailed data involved in routine transactions created by business processes of every
typ - CORRECT ANSWER - Transaction processing systems (TPS)
-study of the underlying information technology (IT) that creates, stores, and manages the
information necessary to execute an organization's core processes and the people who perform
those processes - CORRECT ANSWER - Management Information Systems (MIS)
-Represents the matching of information technology solutions to organization strategy and the
people who perform the business processes
-Is the art of solving unstructured business problems with technology - CORRECT
ANSWER - Information Systems (IS)
give managers a high level snapshot of the financial health of the company - CORRECT
ANSWER - Accounting Systems
, True - CORRECT ANSWER - T or F: Each area of the business (accounting, marketing,
finance, operations, etc) needs information systems that offer each functional purpose (TPS,
MIS, DSS, EIS)
-a set of integrated programs that manage a company's vital business operations for an entire
organization across each functional area—even for a complex, multisite, global organization
-backbone of an organization's set of integrated systems - CORRECT ANSWER -
Enterprise Resource Planning Systems (ERP)
-systems are those which support the planning, executing, and controlling of all activities
involved in raw material sourcing and procurement, converting raw materials to finished
products, and warehousing and delivering finished products to customers
-the management of materials, information, and finances in the supply chain process from
supplier -> manufacturer -> wholesaler -> retailer -> consumer - CORRECT ANSWER -
Supply chain management
the massive overproduction based on a falsely inflated sense of customer demand - CORRECT
ANSWER - bull-whip effect
systems are designed to help a company manage all aspects of the customer including customer
information, customer encounters, marketing and advertising campaigns, sales, service after the
sale, and customer loyalty programs - CORRECT ANSWER - Customer Relationship
Management (CRM)
-the data that is generated by real-time business processes
-stored in an operational database - CORRECT ANSWER - Transactional information
-refers to any data or information which can be used to make intelligent inferences relevant to the
organization, help solve unstructured business problems, and support higher-level, ad-hoc
decision making
-includes all transactional information
-stored in data warehouses - CORRECT ANSWER - Analytical information
