WGU C157 OA Quiz Questions and Answers
1. 1. The surgery department's monthly case review revealed the need for the
| | | | | | | | | | |
development of an innovation to better meet surgical patient outcomes.
| | | | | | | | | |
Which of the following would the MSN need to consider having input from as
| | | | | | | | | | | | | |
| part of the innovation development
| | | | Surgeon, scrub nurse and patient
| | | | |
2. 2. The MSN needs to assign a staff member to assist in the development of
| | | | | | | | | | | | | |
| a quality improvement program for a new healthcare service. Which staff
| | | | | | | | | |
member is most appropriate for this project
| | | | | | | a competent staff member who
| | | | |
has good interpersonal skills
| | | |
3. 3. The MSN is a member of the discharge planning team that regularly
| | | | | | | | | | | |
| monitors the number of inappropriate referrals, the timeliness of discharge
| | | | | | | | |
planning, and the number of days of discharge delays. What additional as-
| | | | | | | | | | | |
| pect should the MSN recommend being added to the process for evaluating
| | | | | | | | | | |
discharge planning interventions
| | | | attainment of discharge planning goals | | | |
4. 4. Pharmacy services and nursing services are having difficulty devel-
| | | | | | | | |
| oping an action plan for reducing medication errors. Pharmacy services
| | | | | | | | |
1 |/ |6
, | states nursing services is responsible for more issues related to errors,while
| | | | | | | | | | |
nursing services state the opposite.What is the best action for the MSN
| | | | | | | | | | | | |
in resolving this dispute
| | | facilitate a discussion between the groups to enable
| | | | | | | |
them to problem-solve
| | |
5. 5. When implementing a new quality improvement innovation,the commit-tee
| | | | | | | | | |
identifies a need for change in the medication reconciliation process and
| | | | | | | | | | |
creates a new documentation form that covers all essential elements of the
| | | | | | | | | | | |
process.The committee also develops a way to assess monthly compliance
| | | | | | | | | | |
when using the new form. These tasks represent which step of the PDSA
| | | | | | | | | | | | |
| model Planning a change.
| | |
6. 6. An acute care hospital wants to revise their HIPPA privacy policy. The
| | | | | | | | | | | |
| HIPAA privacy policy allows personal health information to be shared with
| | | | | | | | | |
| any person designated by the patient. Clinical staff members are concerned
| | | | | | | | | |
because expanding access to patient information will result in additional
| | | | | | | | | |
| work prior to directing visitors to answer questions regarding a patient's
| | | | | | | | | |
| care. Hospital administration is considering this change to enhance pa- tient-
| | | | | | | | | |
centered care. How should this change be evaluated to determine if
| | | | | | | | | |
it is successful
| | compare patient satisfaction metrics between pre-policy and
| | | | | | |
post-policy change
| |
7. 7. As part of an innovation, three nurses on different shifts are using a new
| | | | | | | | | | | | | |
2 |/ |6
1. 1. The surgery department's monthly case review revealed the need for the
| | | | | | | | | | |
development of an innovation to better meet surgical patient outcomes.
| | | | | | | | | |
Which of the following would the MSN need to consider having input from as
| | | | | | | | | | | | | |
| part of the innovation development
| | | | Surgeon, scrub nurse and patient
| | | | |
2. 2. The MSN needs to assign a staff member to assist in the development of
| | | | | | | | | | | | | |
| a quality improvement program for a new healthcare service. Which staff
| | | | | | | | | |
member is most appropriate for this project
| | | | | | | a competent staff member who
| | | | |
has good interpersonal skills
| | | |
3. 3. The MSN is a member of the discharge planning team that regularly
| | | | | | | | | | | |
| monitors the number of inappropriate referrals, the timeliness of discharge
| | | | | | | | |
planning, and the number of days of discharge delays. What additional as-
| | | | | | | | | | | |
| pect should the MSN recommend being added to the process for evaluating
| | | | | | | | | | |
discharge planning interventions
| | | | attainment of discharge planning goals | | | |
4. 4. Pharmacy services and nursing services are having difficulty devel-
| | | | | | | | |
| oping an action plan for reducing medication errors. Pharmacy services
| | | | | | | | |
1 |/ |6
, | states nursing services is responsible for more issues related to errors,while
| | | | | | | | | | |
nursing services state the opposite.What is the best action for the MSN
| | | | | | | | | | | | |
in resolving this dispute
| | | facilitate a discussion between the groups to enable
| | | | | | | |
them to problem-solve
| | |
5. 5. When implementing a new quality improvement innovation,the commit-tee
| | | | | | | | | |
identifies a need for change in the medication reconciliation process and
| | | | | | | | | | |
creates a new documentation form that covers all essential elements of the
| | | | | | | | | | | |
process.The committee also develops a way to assess monthly compliance
| | | | | | | | | | |
when using the new form. These tasks represent which step of the PDSA
| | | | | | | | | | | | |
| model Planning a change.
| | |
6. 6. An acute care hospital wants to revise their HIPPA privacy policy. The
| | | | | | | | | | | |
| HIPAA privacy policy allows personal health information to be shared with
| | | | | | | | | |
| any person designated by the patient. Clinical staff members are concerned
| | | | | | | | | |
because expanding access to patient information will result in additional
| | | | | | | | | |
| work prior to directing visitors to answer questions regarding a patient's
| | | | | | | | | |
| care. Hospital administration is considering this change to enhance pa- tient-
| | | | | | | | | |
centered care. How should this change be evaluated to determine if
| | | | | | | | | |
it is successful
| | compare patient satisfaction metrics between pre-policy and
| | | | | | |
post-policy change
| |
7. 7. As part of an innovation, three nurses on different shifts are using a new
| | | | | | | | | | | | | |
2 |/ |6
