What are 3 key actions to build an organization capable of proficient strategy execution?
- CORRECT ANSWER-1. Staffing the organization
2. Acquiring, developing, and strengthening the resources and capabilities required for
good strategy execution
3. Structuring the organization and work effort
What are the 3 most common approaches to capacity building? - CORRECT ANSWER-
1. Developing capabilities internally
2. Acquiring capabilities through mergers and acquisitions
3. Accessing capabilities via collaborative partnerships
Shortfalls in performance signal what? - CORRECT ANSWER-Weak strategy, weak
execution, or both
What are the challenges of executing a strategy? - CORRECT ANSWER-1. Getting the
organization to act on new priorities
2. Need adept managerial leadership to convince a new strategy
3. The wide array of managerial activities that must be attended to
4. The many ways to put new strategic initiatives in place and keep things moving
5. The number of bedeviling issues that always crop up and have to be resolved
Executing strategy is a job for who? - CORRECT ANSWER-A company's whole
management team, not just a few senior managers
Crafting business strategy is based on what? - CORRECT ANSWER-The analysis of
market conditions and the company's resources
Why are well-conceived policies and procedures important? - CORRECT ANSWER-1.
They provide top-down guidance about how certain things need to be done
2. They help enforce consistency in how strategy-critical activities are performed
3. They promote the creation of a work climate that facilitates good strategy execution
According to the ____, universal ethical principles based on the collective views of
multiple cultures and societies combine to form a "social contract" that all individuals in
all situations have a duty to observe. - CORRECT ANSWER-Integrated social contracts
theory
Within the boundaries of the social contract in the integrated social contracts theory,
local cultures and groups can specify what? - CORRECT ANSWER-What additional
actions are not ethically permissible
, Sustainability most often concerns what? - CORRECT ANSWER-A firm's relationship to
the environment and its use of natural resources
The term corporate social responsibility concerns what? - CORRECT ANSWER-A
company's duty to operate in an honorable manner, provide good working conditions for
employees, encourage workforce diversity, be a good steward of the environment, and
support philanthropic endeavors in local communities where it operates and in society at
large
What are the 3 main drivers of unethical business? - CORRECT ANSWER-1. Faulty
oversight (enabling the unscrupulous pursuit of personal gain and self-interest)
2. Heavy pressures on company managers to meet or beat short-term performance
targets
3. A company culture that puts profitability and business performance ahead of ethical
behavior
Why should a company's strategy be ethical? - CORRECT ANSWER-1. A strategy that
is unethical is morally wrong and reflects badly on the character of the company and its
personnel
2. An ethical strategy can be good business and serve the self-interest of shareholders
5 Components of a Corporate Social Responsibility Strategy - CORRECT ANSWER-1.
Actions to ensure the company operates honorably and ethically
2. Actions to support philanthropy, participate in community service, and better the
quality of life worldwide
3. Actions to protect and sustain the environment
4. Actions to enhance employee well-being and make the company a great place to
work
5. Actions to promote workforce diversity
What is the triple bottom line relating to corporate social responsibility? - CORRECT
ANSWER-Economic
Environmental
Social
____ concerns standards of right and wrong - CORRECT ANSWER-Ethics
Business ethics failures can result in three types of costs: - CORRECT ANSWER-1.
Visible costs
2. Internal administrative costs
3. Intangible costs
CSR strategies and environmental sustainability strategies that provide both ____ and
____ can lead to competitive advantage - CORRECT ANSWER-1. Valuable social
benefits