Definition of Revenue Cycle Management (RCM) - Answers is the supervision of all administrative and
clinical functions that contribute to the capture, management and collection of patient service revenue.
Pre-Claims Submission Activities - Answers PreAdmit/Scheduling/Admissions/Registration/Patient
Access Service/Front End Processes
Case Management/Utilization Review - Answers a.Inpatient Medical Necessity (Admission Criteria)
b.Determination of Appropriate Level of Care
c.Procedural Pre-Certification
d.Medical Necessity for Ambulatory Diagnostic Testing
Charge Capture - Answers assure that billable services are charged
Electronic - Answers capture charge at point of service - order entry
Manual - Answers charge tickets processed daily
Coding Patient Records - Answers Best Practice - 98% accuracy
Hard Coded - Answers Charge Master - lab, xray, medications,
supplies, etc.
Manual Coding - Answers HIM Department - all diagnoses and
significant procedures
Scrubber - Answers internal auditing - prior to claims submission
and Payer Auditing of Submitted Claim
Outpatient Code Editor (OCE) - Answers Edits Data/Claims Disposition
Rejected Claim/Line Item - Answers Can be Corrected and Resubmitted
Denied Claim/Line Item - Answers Must be Appealed
Suspended - Answers usually awaiting additional information
Assigns OPPS Ambulatory Payment
Classification (APC) - Answers 1. CPT/HCPCS status indicators
2. APC