Questions
The abduction of an infant or a child is considered to be a
____________ by The Joint Commission (TJC)
a) Sentinel Event
b) Custody Case
c) Security Sensitive Area
d) All of the above - Correct Answer ✔️✔️a) Sentinel Event
The NIOSH defines workplace violence as:
a) Physical threats made by a former employee
b) Physical violence between two coworkers
c) Harassment of any nature
,d) Violent acts committed by a former employee - Correct Answer
✔️✔️c) Harassment of any nature
What percent of customers just go away because of an attitude of
indifference?
a) 5%
b) 10%
c) 35%
d) 68% - Correct Answer ✔️✔️d) 68%
Your effectiveness in dealing with problem behaviors will depend
upon your:
a) Verbal communication skills
b) Ability to remain calm in a crisis
c) Body language
d) Training
,e) All of the above - Correct Answer ✔️✔️e) All of the above
CCTV provides which of the following functions:
a) Access Control
b) General Surveillance
c) Compliance with federal laws
d) A and C - Correct Answer ✔️✔️d) A and C
A requirement for any profession is a:
a) Code of Ethics
b) Management plan
c) Chief Executive Officer
d) Daily Activity Report - Correct Answer ✔️✔️a) Code of Ethics
Which one of the guidelines for covert operations should not be
employed?
, a) Require daily reports and summaries
b) Laws may be broken if it aids the investigation
c) Insist that no person be subjected to entrapment
d) Be clear as to the scope of the investigation - Correct Answer ✔
️✔️b) Laws may be broken if it aids the investigation
What are the two categories of safety and securities inspections?
a. Surveillance surveys and security surveys
b. Hazard inspections and security rounds
c. Hazard surveillance rounds and security surveys
d. Surveillance rounds and hazard surveillance surveys - Correct
Answer ✔️✔️c. Hazard surveillance rounds and security surveys
Hazard Surveillance Round inspections are reported to:
a. Occupational Safety Health Association (OSHA)
b. The Supervisor of the facility