Vivint CEU Certification Exam
QUESTIONS AND CORRECT ANSWERS
According to the FBI Uniform Crime Report, a burglary occurs every: - CORRECT
ANSWER✅✅14.4 Seconds
Most residential burglaries occur... - CORRECT ANSWER✅✅In broad daylight
The common goal of the Electronic Security and Life Safety industry is to: - CORRECT
ANSWER✅✅Improve the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - CORRECT ANSWER✅✅Central Station Alarm Association
An alarm company yard sign is: - CORRECT ANSWER✅✅A good burglar deterrent
Hiding a spare key to your house outside is: - CORRECT ANSWER✅✅Not
recommended
A successful service technician: - CORRECT ANSWER✅✅Always tests the system
before leaving the job
State licensing for alarm companies has proven to be a part: - CORRECT
ANSWER✅✅The accountability needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: - CORRECT
ANSWER✅✅Requires 2 different phone numbers from the call list to be called before
dispatching the police
On average 9% of the time burglars enter a house through the... - CORRECT
ANSWER✅✅Garage
Nationally Recognized Testing Laboratories conduct factory inspections how many times a
year? - CORRECT ANSWER✅✅2 to 4
"Approved" means something is acceptable to the _____. - CORRECT
ANSWER✅✅Authority having jurisdiction
NRTLs were established by: - CORRECT ANSWER✅✅OSHA
A code title will always be preceded by a: - CORRECT ANSWER✅✅Code number
ICC stands for: - CORRECT ANSWER✅✅International Code Council
Emergency Forces Notification is associated with: - CORRECT ANSWER✅✅NFPA 101
, National Electrical Code is NFPA ______. - CORRECT ANSWER✅✅70
NFPA 72 is: - CORRECT ANSWER✅✅National Fire Alarm and Signaling Code
Codes become enforceable when they are: - CORRECT ANSWER✅✅Adopted as law
What is the primary concern of a code or standard? - CORRECT ANSWER✅✅Life safety
A basic system consists of what components? - CORRECT ANSWER✅✅All the above
Which imaging devices the most commonly used with analog video systems? - CORRECT
ANSWER✅✅CCD sensors
Which size imaging device is the most commonly used with analog video systems? -
CORRECT ANSWER✅✅1/3"
What type of signal does a CCTV camera generate? - CORRECT ANSWER✅✅Base band
What is the proper type of coax to use and video system? - CORRECT
ANSWER✅✅Copper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. - CORRECT
ANSWER✅✅False
Which spot filter is considered better? - CORRECT ANSWER✅✅F360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit video
instead of using coax. - CORRECT ANSWER✅✅False
Which of the following might be used with an outdoor housing? - CORRECT
ANSWER✅✅All the above
A PTZ can be controlled by the following means with the correct hardware in place. -
CORRECT ANSWER✅✅All the above
What is the most common type of the following customer service scenarios? - CORRECT
ANSWER✅✅In-person
Which of the following is not considered a barrier of customer service? - CORRECT
ANSWER✅✅Internal issues
Using social media and reviewer websites, Consumers can affect businesses: - CORRECT
ANSWER✅✅Either positively or negatively
What is constant nonverbal flow of communication essential to understanding someone else?
- CORRECT ANSWER✅✅Body language
QUESTIONS AND CORRECT ANSWERS
According to the FBI Uniform Crime Report, a burglary occurs every: - CORRECT
ANSWER✅✅14.4 Seconds
Most residential burglaries occur... - CORRECT ANSWER✅✅In broad daylight
The common goal of the Electronic Security and Life Safety industry is to: - CORRECT
ANSWER✅✅Improve the safety, peace of mind, and quality of life of the customer
CSAA is the acronym for: - CORRECT ANSWER✅✅Central Station Alarm Association
An alarm company yard sign is: - CORRECT ANSWER✅✅A good burglar deterrent
Hiding a spare key to your house outside is: - CORRECT ANSWER✅✅Not
recommended
A successful service technician: - CORRECT ANSWER✅✅Always tests the system
before leaving the job
State licensing for alarm companies has proven to be a part: - CORRECT
ANSWER✅✅The accountability needed to reduce false alarms
The false alarm reduction method known as Enhanced Call Verification: - CORRECT
ANSWER✅✅Requires 2 different phone numbers from the call list to be called before
dispatching the police
On average 9% of the time burglars enter a house through the... - CORRECT
ANSWER✅✅Garage
Nationally Recognized Testing Laboratories conduct factory inspections how many times a
year? - CORRECT ANSWER✅✅2 to 4
"Approved" means something is acceptable to the _____. - CORRECT
ANSWER✅✅Authority having jurisdiction
NRTLs were established by: - CORRECT ANSWER✅✅OSHA
A code title will always be preceded by a: - CORRECT ANSWER✅✅Code number
ICC stands for: - CORRECT ANSWER✅✅International Code Council
Emergency Forces Notification is associated with: - CORRECT ANSWER✅✅NFPA 101
, National Electrical Code is NFPA ______. - CORRECT ANSWER✅✅70
NFPA 72 is: - CORRECT ANSWER✅✅National Fire Alarm and Signaling Code
Codes become enforceable when they are: - CORRECT ANSWER✅✅Adopted as law
What is the primary concern of a code or standard? - CORRECT ANSWER✅✅Life safety
A basic system consists of what components? - CORRECT ANSWER✅✅All the above
Which imaging devices the most commonly used with analog video systems? - CORRECT
ANSWER✅✅CCD sensors
Which size imaging device is the most commonly used with analog video systems? -
CORRECT ANSWER✅✅1/3"
What type of signal does a CCTV camera generate? - CORRECT ANSWER✅✅Base band
What is the proper type of coax to use and video system? - CORRECT
ANSWER✅✅Copper Braid
T/F? You can install a CS-Lens on a CS-Mount camera with a 5mm spacer ring. - CORRECT
ANSWER✅✅False
Which spot filter is considered better? - CORRECT ANSWER✅✅F360
The use of UTP "unshielded twisted-pair" uses category 1 or better cable to transmit video
instead of using coax. - CORRECT ANSWER✅✅False
Which of the following might be used with an outdoor housing? - CORRECT
ANSWER✅✅All the above
A PTZ can be controlled by the following means with the correct hardware in place. -
CORRECT ANSWER✅✅All the above
What is the most common type of the following customer service scenarios? - CORRECT
ANSWER✅✅In-person
Which of the following is not considered a barrier of customer service? - CORRECT
ANSWER✅✅Internal issues
Using social media and reviewer websites, Consumers can affect businesses: - CORRECT
ANSWER✅✅Either positively or negatively
What is constant nonverbal flow of communication essential to understanding someone else?
- CORRECT ANSWER✅✅Body language
