Canadian Human Resource Management Schwind Practice Exam Questions & Answers

Canadian Human Resource Management Schwind Practice Exam Questions & Answers Organizational Goals - ANSWER-An organization's short- and long-term goals that human resource management aims to support and enable. Human Resource Management - ANSWER-The leadership and management of people within an organization using systems, methods, processes, and procedures that enable employees to optimize their performance and in turn their contribution to the organization and its goals. Strategic Human Resource Management - ANSWER-Integrating the strategic needs of an organization into the organization's choice of human resource management systems and practices to support the organization's overall mission, strategies, and performance. Mission Statement - ANSWER-A statement outlining the purpose and long-term objectives of the organization. Economic Forces - ANSWER-Economic factors facing Canadian business today, including global trade forces and the force to increase one's own competitiveness and productivity levels. Productivity - ANSWER-The ratio of a firm's outputs (goods and services) divided by its inputs (people, capital, materials, energy). Automation - ANSWER-The shift toward converting work that was traditionally done by hand to being completed by mechanical or electronic devices. Demographic Changes - ANSWER-Changes in the demographics of the labour force (e.g., education levels, age levels, participation rates) that occur slowly and are usually known in advance. Knowledge Workers - ANSWER-Members of occupations generating, processing, analyzing, or synthesizing ideas and information (such as scientists and management consultants). Educational Attainment - ANSWER-The highest educational level attained by an individual worker, employee, group, or population. Cultural Mosaic - ANSWER-The Canadian ideal of encouraging each ethnic, racial, and social group to maintain its own cultural heritage, forming a national mosaic of different cultures. Organization Structure - ANSWER-The product of all of an organization's features and how they are arranged- people, objectives, technology, size, age, and policies. Organization Culture - ANSWER-The core beliefs and assumptions that are widely shared be all organizational members. Human Resource Audit - ANSWER-An examination of the human resource policies, practices, and systems of a firm (or division) to eliminate deficiencies and improve ways to achieve goals. Staff Authority - ANSWER-Authority to advise, but not to direct, others. Line Authority - ANSWER-Authority to make decisions about production, performance, and people. Functional Authority - ANSWER-Authority that allows staff experts to make decisions and take actions normally reserved for line managers. Chartered Professionals in Human Resources (CPHR) - ANSWER-Human Resource practitioner, formally accredited to practice, who reflects a threshold professional level of practice. A human resource manager should take corrective actions only after a problem has been crystallized and well understood. - ANSWER-False When assigning jobs to employees, I should ensure that there is no significant variation in job challenges from one employee to the next. - ANSWER-False Two experienced workers and three trainees can complete a project tin 10 days; three experienced workers and two trainees can do the same project in 8 days. If I hire two experienced workers and one trainee, they should be able to complete the project in 11 1/2 days. - ANSWER-False When designing a job application form, I should make sure to ask for applicant's social insurance number in order to complete the employee file. - ANSWER-False When I visit campuses to recruit graduates, I should focus on the quality of education they received in the school rather than on whether they meet specific job requirements. - ANSWER-False When hiring an administrative assistant, the best way to assess the candidate's skills is by requiring the person to undergo a word processing or other performance test. - ANSWER-True The best way to teach a person a new accounting program is to give a short lecture on the subject matter. - ANSWER-False Measuring the student's learning before they begin this course and again at the end of the course may be a better indicator of this course's effectiveness than asking the students about their satisfaction level about what they learned in this course. - ANSWER-True Continues..